This seller is borderline angry and you react how?

Do you try to see the source of the anger and if you are the primary or partial cause? Do you get up in arms, feathers ruffled and think he has no right to treat you this way?

Or during the listing, did you take time to study his motivation for sale and know the pressure he is under to sell before losing the place that has a tittering, non performing mortgage? Misunderstandings, short tempers, emotions.

Use lots of real estate candor to smooth out the wrinkles, remove the kinds in the flow of helpful communication.

We are all human and have good and bad days juggling life, events, relationships. Being tough skinned, tender hearted are two quality trademarks of a Realtor in this business for life. If you get offended easy, think no one has the right to raise their voice and get excited because it makes you feel responsible, another career may be in order. 

When someone storms into your office or is short, curt on the phone or in an email, don't take it personal but consider if the guy you look at in the mirror could have helped bring on this stormy reception.

If not, shift gears to not fight with him but help resolve the problem, accept the challenge.  It's like are you part of the recession or part of the recovery thinking? Take the high road, stay positive, open your heart to the agitated party and conflict resolution.

Maine REALTOR Andrew Mooers - Maine, Get Here As Quick As You Can To Start Living Healthier.