Verizon wireless subscribers who use email on their smartphone or aircard may discover they are unable to send email after August 29th. http://support.vzw.com/information/smtp_shutdown.html
Here's a summary of what's going on, how to determine if you will be affected, and what you can do to make sure you can continue to send email from your mobile device.
It's possible that when you set up your email settings on your smartphone or aircard, in addition to telling the device where to retrieve your incoming mail, such as your DSL or high-speed internet account, you had to use Verizon's SMTP relay service as your outgoing mail server address.
This service is being stopped by Verizon as of August 29, and if you are using the service, you will receive email but not be able to send any.
How do you determine if you are affected? here's a couple of points to know:
First, if you are a Verizon Blackberry customer, you most likely will not be affected because your email goes through a different server sequence.
If you are using Verizon WirelessSync Service on your smartphone for email, this is will not be affected as well.
Check your email settings on your mobile device to see what your outgoing email server settings are. If you're not sure how to do so, contact Verizon directly, and let them walk you through it.
So, what if you are affected, and you need to find a new solution? There are a number of solutions out there, but I'll tell you what I teach in my smartphone workshops:
1.Use Gmail. This is a tremendous service in my opinion for email, as it offers generous space for your email, is very flexible, and it's free.
Begin in settings, the Accounts and Import tab and forward your email from the current email service to Gmail. On your smartphone, make Gmail both the incoming and outgoing servers for your mobile email.
Make sure that you go into the Gmail settings on the PC, open the Forwarding and POP/IMAP tab and enable the POP or IMAP download. and save. It won't work on your smartphone until you do this.
You can also go back to the Accounts and Import tab, and create multiple identities from which to send your mail. This will allow Gmail to be transparent if you are sending email as a reply from your company's website, for example.
2. You can get similar solutions from Yahoo! and Bing, and a host of others.
If you have questions about how to make sure your email sends on your device, email me at William@pdapowerplus.com.
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