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How Can You Track Success in Using Social Media?

By
Title Insurance with The Treece Advantage

Well....the plain, unvarnished truth is this: You can't. Lots of very smart people on working on ways to track and measure social media marketing success, but to date there ain't no such animal.  All you can do if you're going to be active in social media marketing, which you definitely should be, is to try and evaluate your goals in using social media and whether or not you are achieving those goals, or at least making progress. 

Here are some things to take into consideration when attempting to determine the success of your efforts in social media marketing and which approach you should take:

  • Remember what social media really is! It isn't just about you trying to sell your stuff or promote your business. Social means just that---so socialize and don't ram your products down the throats of all and sundry. Otherwise, your results will be much different than what you hoped for! It's okay to promote your business some, naturally. But don't overdo it and do make a point of giving other members something of value such as information or even entertainment. If you don't think you can do this, then social media will not be successful for you.
  • Whatever you do in social media, try to assess a value. In other words, try to take stock of whether or not a particular tweet or comment produced the desired results for you. Obviously, you want keep doing the things that get the best results. If a certain photo or comment netted new followers or fans, then try to ascertain what it was about that particular thing that people liked, so that you can duplicate it.
  • Remember that having tons of followers or fans is not necessarily your ultimate goal in using social media marketing. In fact, quality is preferred over quantity. If you have 20,000 fans or followers and 75% of those people are spam accounts or auto followers, then what have you really got?

In using social media marketing, since it's basically impossible to track analytics of success, you should have a very clear goal for what you hope to accomplish by using this marketing technique. Then, simply do what needs to be done to try and achieve that goal! 

Christine Hynes
American Capital Corporation - Laguna Beach, CA
Orange County Senior Loan Consultant

Chris,

I agree with your comments and think it is the future and also just general networking.  I own a couple rentals in Franklin.  Great rent and to me great home values.

Nov 22, 2009 04:58 AM
Valerie Almanzar
Your Casa Team - Keller Williams Realty - Rio Rancho, NM
MBA

Thanks for the heads up!  I think it is easy to forget about the point of what we are trying to accomplish.

Nov 22, 2009 04:59 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Hi Chris - Your title raises a great question. Social media metrics is something I'm looking into now so I can put together some stats. Growing our online reach and traffic from targeted links are two components, but tying those directly to a specific business results may be a challenge.

Nov 22, 2009 05:04 AM
Chris Treece
The Treece Advantage - Franklin, TN

Thanks for the comments.  Social Media is the future and it will only get better.  The tools will become more enhanced soon to track social media platforms and your customers.

Nov 22, 2009 05:12 AM
Brent Brodie
Keller Williams Realty Hilton Head Island Bluffton SC - Beaufort, SC

Hi Chris - great point of getting quality verses quantity. It is difficult to ascertain where you are headed with your tweets and sign ups.  I always try to check and see if they are legitimate. Thanks for the great advice.  

BRENT 

Nov 22, 2009 05:15 AM