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Can a lender refuse to provide a payoff amount?

By
Managing Real Estate Broker with Southeast Alaska Real Estate RECB 15265

 

Can anybody tell me if there is a time limit on how long a lender can procrastinate on providing a loan payoff?  This is NOT A SHORT SALE!

I posted a blog:  http://activerain.com/blogsview/1368775/lender-refuses-to-give-a-payoff-  with the details of the situation but it quickly got buried past a lot of other posts. Time is of the essence on this deal and the lender seems more interested in pursuing foreclosure than collected every penny of what they are owed.

 

Posted by

Debbie White, Broker

Prudential Southeast Alaska Real Estate

8465 Old Dairy Road #101

Juneau, AK 99801

907-723-9886 (Cell)

Bill Ladewig
LoanOfficerSchool.com - Escondido, CA
Experience Is Your Advantage

Hi Debbie, there is a time limit and I believe it is either 14 or 21 days for a written demand letter. 

This can also vary by state.  Call your local settlement provider or title company they should be able to give you the exact time for a lender to respond to a Demand letter in AK.

Dec 05, 2009 08:02 PM
Alexandria Virginia
Featuring Susan Craft, CRS, REALTOR® - McEnearney Associates - Alexandria, VA
Real Estate Editor

With everything lenders are being scrutinized for now, you'd think this would not be something they would play around with.

Dec 06, 2009 12:12 AM
Debbie White
Southeast Alaska Real Estate - Juneau, AK
I Sell Alaska!

Hello, Bill -

They are a federally regulated bank, so my state officials cannot help.  I have to go through the OCC.  If there is a time limit, nobody seems to be able to find the statute.  Most banks provide this within a few days, if not instantly.

Dec 06, 2009 05:34 AM
Debbie White
Southeast Alaska Real Estate - Juneau, AK
I Sell Alaska!

Alexandria - I'm hoping that the letters I sent to my congressman and senators do a little good.

Confusion beyond comprehension of their goals is one way to describe what I'm thinking.

Dec 06, 2009 05:35 AM
Rosemary Brooks
BMC Real Estate - 209-910-3706 - Stockton, CA
The Mother & Daughter Realty Team

I agree with Bill, there are some guidelines.  I would have escalated and did it in writing -- that usually gets things rolling.

Dec 14, 2009 03:23 PM