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Home Inspector, Friend or Foe?

By
Real Estate Agent with CENTURY 21 The Neil Company Real Estate CA 01246324 OR 201207489

 Home inspectors can either make a deal or break one.  After you've been the business for a few years you can get the feel of who the good home inspectors are.  Now I know that it's very important to make full disclosure and buyers need to investigate the property but the way the report is presented and findings are revealed is very critical.  I've seen a relatively minor issue blown up out of proportion, so much so that the buyer refused to buy the property for the unreasonable fear that the inspector created in his report.  He had no idea what he was talking about and we had to hire another certified inspector to counter the effects.

 

In California, anyone can be a home inspector and there are no standardized requirements to hang the inspector shingle.  There are however, several organizations that have made an attempt at insuring the public that a home inspector that has gone through their training and qualification will be able to give an honest and fair evaluation of the property they are buying. The National Association of Certified Home Inspectors (NACHI) claims to be the largest inspection association in North America.  They claim that they the only home inspection organization that requires its inspectors to pass a stringent certification exam prior to becoming a member.  The National Association of Home Inspectors (NAHI) has a goal to provide "home inspector standards of practice and a code of ethics for home inspectors in the USA."  Then there's the Housing Inspection Foundation (HIF) which is an organization of professionals dedicated to the promotion and development of Home Inspection. The Housing Inspection Foundation was created to provide members with Information, Education, Standards, Ethics, and Professional Recognition.  Then there is The California Real Estate Inspection Association (CREIA) which is a voluntary, nonprofit public- benefit organization of real estate inspectors.  There are online training schools such as Inspection Training Associates (ITA) where you can take an on line class and become a home inspector.

 

Regardless of the training and or certification, if an inspector that is out of his league, most Realtors can spot it after the first inspection or so.  Those are the ones I won't recommend.

Cait ODonnell Donohue
Red Key Realty Leaders - Frontenac, MO
I agree with Lenn, I want the inspector to find any defects. I just don't want small defects (no house is perfect) to get blown out of proportion. On the other hand I once spent 5-1/2 hours at an inspection for a small home and the inspector failed to find some major defects, that was a big problem! Luckily it was NOT an inspector I recommended,rather, one the Buyer chose. Still getting all the problems sorted out was a nightmare I wouldn't want to re-live.So inspectors Please find the defects ...just don't turn  a small problem into a big headache!
Jul 05, 2007 11:34 AM
Jeff Fulgham
T.U.P. Realty - Tupelo, MS
Broker E-Pro ABR

I can't believe California doesn't license thier home inspectors. I live in Mississippi and inspectors here are licensed and the test to be a home inspector is harder than the general contractors license test.

Jul 05, 2007 11:35 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO
Cait:  I can say Amen to that!  Our company was sued once over an issue that a good home inspector would have found.  I always recommend home inspections.
Jul 05, 2007 11:38 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO
Jeff:  That;s just another area where Mississippi has one over California.
Jul 05, 2007 11:40 AM
Rick Bunzel
Pacific Crest Inspections - Anacortes, WA

Ray and Lenn,

 

Just like in many industries you have good apples and bad apples. One bad apple can spoil the basket. After being in this industry for a number years in Colorado and Washington. I have heard my fair share of stories and in some cases find myself apologizing for other inspectors who are bad apples. However to be fair I have seen realtors, appraisers, lenders and repair people who are just as guilty.

Frequently I find myself presenting information that throws a wet blanket on the deal. Am I killing the deal, no actually the house is committing suicide in front of everyone. I as the home inspector becomes the messenger. Many times the home inspector gets blamed for "killing" the deal. I say its better to discover all the issues eliminate the problems before the buyer who becomes the home owners discovers the problem after the fact. 100% of the time the homeowner calls the Realtor first, then their lawyer.

The industry will purge the bad apples but with the low barriers to entry the newbie inspectors come into the market thinking because they can swing a hammer, they can inspect homes. Then there are "certified" home inspection  organizations that certify anyone who can answer simple questions online.  Home Inspection is still a young industry and still sorting itself out. My recommendation is to have three inspectors who do a good job for you and highly recommend that your clients use one of them.  If your on the sellers side that doesn't help you but you can always ask who will be doing the buyers inspections....

 


Rick Bunzel 
Pacific Crest Inspections

Affiliate of the Year 2006-2007
WWW.PacCrestInspections.com
360-588-6956
Fax 360-588-6965

Toll Free 866-618-7764 

 

Jul 05, 2007 11:42 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Rick:  You got that right.  Many times it's the seller who may be hiding something and what is being represented is not what it really is.  I always recommend a pest and general home inspection when I list a property.  That way, all the cards are on the table and I get to sell what the property really is.  This also gives the seller a chance to take care of any problems prior to negotiation.  Knowledge is power.

I keep hoping that the industry will weed out the bad apples, but I see that many are still doing inspections.  The best I can do is not recommend them.

Jul 05, 2007 11:50 AM
Pat Hallesy
Coldwell Banker Elite - Orange, VA
Every great once in a while, a buyer really wants out of the contract.  We all know the one inspector in our area who will come up with a laundry list that will end up getting our buyer off the hook.  We just hope we don't run into that one when we represent the seller.
Jul 05, 2007 12:00 PM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Pat:  LOL I never thought about doing that.  Here we really don't have to have much of a reason prior to removing contingencies.

Jul 05, 2007 12:06 PM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Rick:

We see all of these certifications from different companies, what does it all mean?  Who is the best?  What should we look for? 

Ray

Jul 05, 2007 12:32 PM
Rick Bunzel
Pacific Crest Inspections - Anacortes, WA

The two best certification or tests are the NHIE (National Home Inspector Exam) which is really ASHI's exam or NAHI's CRI exam. Both of these are legally defensible proctored exams. Most schools will give a certification  at the end of the course following an easy quiz.

However just like Realtors passing the license test or taking the GRI,  passing the exams is just a filter mechanism. What really counts is experience. I have completed over a 1,000 inspections and am still learning. Every home is different and we are doing visual inspections. Experience teaches me to identify the subtle signs of problems, experience allows me to know what polybutylene plumbing, aluminum wiring, a CADET heater looks like or signs that a home has previously had a fire or flood. 

Another measure of your inspector should be their business acumen. Ultimately everyone's goal is to help our clients purchase a home. Hopefully no inspector goes into the job saying "I am going to prove how great I am by finding out everything that bad about this home!" IMHO we should be going in saying "I am going to document all the major issues with this home and explain the issues to the clients satisfaction." "Along the way I am also going to document smaller issues as a courtesy."

Here is an article I wrote for NAHI http://www.nahi.org/public/433.cfm

 


Rick Bunzel 
Pacific Crest Inspections

Affiliate of the Year 2006-2007
WWW.PacCrestInspections.com
360-588-6956
Fax 360-588-6965

Toll Free 866-618-7764

 

 

 

Jul 05, 2007 03:12 PM
Todd Clark - Retired
eXp Realty LLC - Tigard, OR
Principle Broker Oregon
I tell my cleints that the inspection is the cheapest insurance policy they will every buy. But, do advise them to consider using someone from my list of 5 or so that I trust and know they are out to help them, but not terrify them.
Jul 05, 2007 06:19 PM
Steven L. Smith
King of the House Home Inspection, Inc. - Bellingham, WA
Bellingham WA Home Inspector
A home inspector, to cover his own backside, needs to mention in the report anything that could be considered significant, and certainly anything that would be costly if the client claims it was "missed." However, much of the job involves perspective. Just spoke to someone today. An inspector wrote: There are ants in the kitchen. If they are carpenter ants the damage they might have caused could be immense. Well, that is lousy home inspection in my book. In WA state, where we are licensed pest inspectors we would know if they were carpenters or not and that would help clarify the situation. In this Alaska case it ends up they were not carpenter ants so there was a big flap over nothing significant, as far as wood damage. No wonder realtors hate that sort of thing. Inspectors: Give good detailed information, but do not cry wolf.
Jul 05, 2007 06:27 PM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Todd:

I even have a shorter list than that.  Mine is three.  I do have a problem with buyers agents from out of the area pulling an inspector out of the air.

Jul 05, 2007 07:10 PM
John Evarts
Classic Property Management of Santa Clarita - Santa Clarita, CA
Ray, I hear ya. The funny thing is, when I am purchasing a home, I want to have the pickiest guy out there. I won't be run off, but I want to be able to list as much in my request for repairs as I can.
Jul 07, 2007 06:54 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Steven:  Home inspectors do have to be careful but if they are out of their expertise then they should say so and refer to the appropriate trade for further inspection.  Pest inspectors don't comment on building codes unless they are doing the repairs 

John:  You bet, but not everything needs to be done if it's taken into account by the price I offer.  It is good to know what we are getting though.

Jul 07, 2007 10:35 AM
Mike (Inspector Mike) Parks
Inspector Mike - Circleville, OH
Inspector Mike
What about the  ICC or NCPCCI.?
Aug 05, 2007 04:15 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO
This was not an all inclusive article.  I'm sure there are more out there.  Thanks for the input though.
Aug 05, 2007 05:17 PM
MC2 Home Inspections
MC2 Home Inspections LLC - Indianapolis, IN
Indianapolis home inspection service 317-605-3432

Hey Ray,

No offense to you, but everytime I see an agent say this, it just makes the hair on my neck stand straight up. I disagree with you on the first line of your blog. Home Inspectors do NOT make or break a deal....The home does.

Peace

Mike Chamberlain
MC2 Home Inspections
www.mc2inspections.com

 

Jan 09, 2008 05:43 AM
Ray Perry
CENTURY 21 The Neil Company Real Estate - Roseburg, OR
Realtor, CRS, GRI, e-PRO

Mike:

I can appreciate your perspective coming from an inspector point of view.  I know of some good inspectors who do a thorough job and diplomatically present the findings.  There are others who use flag words that raise red flags unnecessarily and kill the deal.  Many do not know what they are doing, there is no real standard of qualification for being an inspector, anyone can say they are and do it.  There are others like yourself who take care and diligence to do a good inspection and put it in terms that the layman can understand.  If there are too many legitimate problems then the house will kill the deal.  What I am speaking about here is those inspectors who are not professional and will kill a deal thinking they are saviours.  I wont use them.

Jan 09, 2008 05:04 PM
Anonymous
Fred

Remember the well being of your client should be the main concern of the home inspector and hopefull the realtor. Home inspectors should not look at codes. They should look at saftey first. I agree wording in a report is critical but it is in the best intrest to inform the buyer of all issues. Look at it this way ,if you or your son or daughter was to purchase a home would you like to know the minor issus also ? I hope the slowing economy dosn't hurt or influence a good inspection report. Hope we just do not want to make a sale $$$$.

That would be sad......

Thank you

Fred       Home Inspector

 

      

Jul 24, 2010 03:06 AM
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