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When the market gets tough - The tough get marketing

By
Services for Real Estate Pros with RealtyZeal

It's not news to anyone to say that the market has slowed way down, but it may be news to many to hear that you need to market yourself & your listings now, more than ever.

When homes were selling in hours rather than days; running an ad, writing a blog or updating the listings on your website may not have been the first thing to come to mind. Now in this slower and very competitive market where money may be tight, the need is extremely high to market your listings if you want to beat the competition to the sale.

Marketing can be confusing and you might find yourself trapped in the whole "What came first, the chicken or the egg?" type scenario; where you feel like you need to have money to market yourself and your listings, but in order to have money to spend on marketing you have to make sales...and so on...and so forth. Breaking that cycle can be easier than you may think.

Shift your thinking from “What can I afford to spend” to “What can I afford to invest”. Think of your marketing as an investment in your future. Whether it's in print or online, the agents that are marketing themselves now will see a larger return in the future.

Set aside a percentage of your commissions specifically for marketing. Whether that be 5% or 50% decide what you can comfortably spend and add 1% to that amount. Being a tiny bit outside of your comfort zone isn’t a bad thing; Remember, marketing is an investment.
Why a percentage and not a set monthly amount? Because as your business grows the amount invested will grow with it. Allowing you to delve into other areas and maybe even experiment in new technologies or ideas; ultimately growing your brand and ensuring its strength in the future.

Start Small: This may take some real elbow grease, especially to those new to marketing. There are inexpensive and very cost effective opportunities out there to market yourself, but it will take time to research all of your options. For instance (I will shamelessly plug The #1 Real Estate Publication in North America here) with The Real Estate Book in Tulare County, CA. and nationally, ads come in many sizes, price ranges and terms. However, you get a lot more than a highly visible print ad when you advertise with our publication; you get exposure on over 25 nationally recognized websites as well. And you only have to enter your information once; it feeds data to these sites automatically, thus saving you time to boot. This one system covers 2 key areas for you and can be very cost effective. There are also free sites that are just itching to show off your listings! These are the ones that can be a bit time consuming to input your data to, but there are some services like postlets and vflyer that seem pretty promising. They can help you create one ad for posting your listings to several free sites. The key to finding what will work for you is research.

Research, research, research…and just when you think you’re done – research some more! When you talk to any company about their product, don’t be tempted to sign on the dotted line right away. Take some time to research the product claims. For instance when you buy a print ad; you are essentially buying into the claim that this ad will be A: printed and released for a certain period of time and B: that the ad will be distributed via a set number of printed publications throughout the area. Now, I know because I am a publisher that numbers can be tricky and easily misrepresented in this area. I could say that I print 1 million magazines and who would ever know? Muhahaha! However, distribution and how many magazines I print is one very, very important element that I must be 100% accountable for. Therefore, I am voluntarily audited by a 3rd party organization and can show any of my advertisers the reports if they want to see them. This proves one of the claims made in the print advertising field: “We print xx,xxx magazines.” So this would be one of the claims you would want to research. Which claims to research in any type of media should be easily identified, by asking yourself “what exactly am I paying for?” Whether it’s impressions, clicks or printed ads – be sure to ask questions and take the time to do your homework. Challenge any claims that you feel uneasy about or that may be foggy and not backed up by fact.

Don’t put all your eggs in one basket: If you can afford to mix it up a bit - do so. My obvious choice would be to advertise in print and online, but no matter what you do - don’t spend your entire budget in one medium if you can help it. If you don’t have a large budget, stick with the economy packages of more than one medium. Don’t worry if others have the Cadillac of all ads and you have the Ford Focus (apologies if you drive one of these dashing little go–getters) – you have to doggy paddle before you can do the breaststroke and if you’re just starting out – focus on getting your feet wet to start.

Track your investment: Once you’ve settled on a current marketing mix, be sure to track your response. Asking “If I may, where did you hear about this listing?” can be a hard habit to get into; finding something to jot this little tidbit down on at the same time can make things complicated! But, this is a very important step in knowing where your money is best spent. Once you get into the habit it can be pretty easy and can actually be a good icebreaker. Some people will even give more information than you asked for; like “I see your ads everywhere”. Getting feedback is always a good thing.

Give it time: Give any new marketing you try a minimum of 90 days to get an idea of it’s response; even better would be a full six months. Track your leads and If you feel like you aren’t getting enough response from a particular channel you may want to contact your representative (providing there is one) and discuss with them your expectations. Let them know how the product is performing from your perspective. They may be able to help you improve the performance of your marketing with them. Whatever you do; if you feel like your marketing isn’t performing to your expectations, don’t just sit quietly growing increasingly angry at the fact that the phone isn’t ringing. Make use of the people that represent the companies you work with and pick their brain.

Stick with it: Brand awareness comes with time; so the best thing to do is stick with the marketing you have found to work and ease into new things as your budget grows.

Your brand is like a machine; it needs fuel to work. The fuel that feeds a brand is marketing.

I hope you found this information useful. I am, of course biased toward the advertising product that I researched to the extent that I decided to represent the company! I truly believe marketing works when it’s done right!

If you are in the Visalia | Porterville | Hanford | Tulare County California area and would like a free marketing consultation please contact us!
If you are anywhere else in the over 500 territories in North America that The Real Estate Book covers; you can find your local Market Representative here.
The Real Estate Book of Tulare County CA.

Comments(15)

MAUREEN STACCATO
Springfield, MA

Great post!

it's all about getting back to basics and knowing the basic marketing to move those properties! Great posting!!

Jul 10, 2007 02:41 PM
Jeremy Cowin
Jeremy Cowin Appraisals - Altadena, CA
I often get stuck thinking that I will get to my marketing when I have the time.  But I have had to learn and continue to remind myself that I have to continue marketing when I'm busy so I avoid having significant slow times.  thanks for the info......
Jul 10, 2007 02:50 PM
DAWN COX
Weichert, Realtors - Wayne, NJ
Broker-Salesperson, REALTOR, ABR, SRES, RELO, e-PR
I agree 100% and am living proof of it. I branded others for 23 years until I came into real estate. Now I've had the opportunity to brand myself and my team and my business is growing as a result. Of course, it is extremely important to back up the marketing with what is promised in the marketing and advertising media that one chooses. Otherwise, word gets around pretty quickly that it's all just hype.
Jul 10, 2007 02:51 PM
BILL CHERRY
Bill Cherry, Realtor - Dallas, TX
Broker & Wealth Coach

Track your investment is the most important key you mentioned here.  For years I had a number of telephone numbers that were not on a rotary.  I would assign one of those numbers to each of my advertising pieces, including billboards and radio spots, and then count the calls.

It's amazing how easy it is to adjust your bucks when you know what's working.

I can tell you that the biggest waste of advertising money in Dallas is the Yellow Pages.  My current ad has run since January, and has only generated one verifiable call.

Jul 10, 2007 02:57 PM
Stacy and Jackie Jones
The Jones Team - Katy, TX
Houston/Katy Realtors
Great post, and I agree with Bill.  Hold every dollar accountable.
Jul 10, 2007 03:25 PM
Provadus Home Loans
Provadus Home Loans - Marietta, GA
Technology bringing you home.
Great points!  When the market slows down, it is time to pull out those creative marketing ideas from a few months ago.  Just do not get desperate and purchase leads.
Jul 10, 2007 03:33 PM
Samara Hart
RealtyZeal - Tehachapi, CA
Smart Marketing for Top Producing Agents

Thank you all for the kind response!

Jeremy: We all get busy and have to prioritize our schedules - especially when we are busy. You are right though, it's so important to keep the importance of marketing in perspective. Even if your phone is already ringing off the hook! What a blessing that is :) 

Dawn: You touched on something I believe to be very important as well. Marketing can work adversely if you say one thing and do something else. Word of mouth travels at break-neck speeds and you can multiply that times ten when it's something negative! Congrats on your success!

Bill: I absolutely agree - track, track, track those leads! It's redundant, but it pays off big when you are marketing yourself in the most efficient ways.

Thanks again for stopping by! 

Jul 10, 2007 03:53 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

Samara, Lots of good points from someone who is working in real estate advertising.

Take a look at this post Internet Advertising Only? ..... I Think Not !

Jul 11, 2007 01:24 AM
Samara Hart
RealtyZeal - Tehachapi, CA
Smart Marketing for Top Producing Agents
Thanks Margaret. I love your insight!
Jul 11, 2007 06:25 AM
Shane Sarae
Honolulu, HI
Thank you very much for sharing, that was some good information!
Jul 12, 2007 06:59 PM
Sharon Leigh
Sharon's Graphic Reality - Port Saint John, FL
(Graphic Reality) Got PhotoLogo? CandelLife@Gmail.
Exposure, exposure, exposure... and yet some more. I love how you stress the  importance of not only researching what's available but also how important branding yourself is. Great blog!
Jul 13, 2007 11:21 AM
DAWN COX
Weichert, Realtors - Wayne, NJ
Broker-Salesperson, REALTOR, ABR, SRES, RELO, e-PR
...and don't forget to tweak the plan. In the third quarter of the year, when you get close to the end of year and the market traditionally begins to slow down here in New Jersey, we assess our efforts and begin making decisions for the upcoming year...what worked, what we will add or reduce, etc. Have a strategic plan, long-term and short-term.
Jul 13, 2007 11:56 PM
Sharon Leigh
Sharon's Graphic Reality - Port Saint John, FL
(Graphic Reality) Got PhotoLogo? CandelLife@Gmail.
I learn more every time I read here. Thanks!
Jul 16, 2007 04:17 AM
Samara Hart
RealtyZeal - Tehachapi, CA
Smart Marketing for Top Producing Agents
Agreed! I absolutely love it here - there is always something to learn :)
Jul 17, 2007 04:11 PM
Bob & Carolin Benjamin
Benjamin Realty LLC - Gold Canyon, AZ
East Phoenix Arizona Homes
Good post. Thanks for sharing.
Nov 01, 2007 04:31 PM