About eight months ago I began working with a customer to find a property. The customer signed a buyer's broker agreement with me. We looked at a number of properties but she couldn't find just what she was looking for. I had her pre-qualified by a local who I had done business with in the past.
Long story short, she goes out riding around in her car and finds a house. She takes the info sheet. The house is listed with another realtor (who also does business with the same local mortgage guy and has his name on the back of realtor's info sheet). Turns out she likes the house and makes an offer with the listing agent. She calls the mortgage guy and asks about me. He tells her he hasn't talked with me in a while (true). The deal closes. No one tells me anything. Turns out the mortgage guy is a "friend and business partner" of the realtor; together they own a title company.
The customer said she didn't realize what she had done. The morgage guy took no responsibility, even though I had told him I had a buyer's agreement with the customer.
The buyer's agreement is valid and I'm told by an attorney I should sue the customer.
I am not a happy camper.
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