I just cannot help but notice all the buzz within the real estate blogosphere the last few months about Zillow, Redfin, For Sale By Owners and more. It seems some real estate agents feel threatened by the ever evolving business that we have chosen as our careers.
And the other day I was driving by a business that had decided to do some construction here in Olathe, Kansas. The business had obviously chosen non-union labor because, as usual, as soon as a labor union figured this out they were out front holding up signs...protesting...not working.
And to a degree, this reminds me a lot of the reaction many real estate agents have had to our recent changes.
How do you think all the protesting, defending and general whinning make us look to the community at large?
This is not a post to take a side for or against big labor. That is a topic best left discussed off a real estate board. But I am going to say this. Whenever I see someone out protesting that others are working, I just don't get it. I'm a pretty independent guy. If I want to work without your "protection" then I should be allowed to do so. Simple as that.
Homeowners that choose to go For Sale By Owner, by and large, end up having a REALTOR involved in some capacity or another before it's over. Zillow? Redfin? They can say all they want that they are anti-establishment when it comes to real estate. But, in fact, they are just another variation within that establishment. Time will tell if their business models will succeed. The public at large will make that decision.
And yes, if the Department of Justice finds that MLS services are in deed outside the bounds of the law, then they can break them up.
Image Can Be Everything
I just don't think it looks good to spend so much time pointing out the flaws of other strategies. It makes our industry look as if it is trying too hard to defend it's self. Hold yourself out as a professional. Accept the victories with grace and the defeats graciously. Understand that many industries have many different business models. It's part of the evolution of any business.
Looking To Commercial Real Estate As A Model
For those of you that insist or are prone to worry I would invite you to look to the world of commercial real estate. Business is done very differently within that world.
- No automatic co-op fee decided. You negotiate your fee up front. (You better be worth it!)
- Attorneys and "insiders" negotiate on behalf of their clients often without the use of agents.
- No local MLS.
- A couple of good national MLS's forming: LoopNet, CoStar, etc.
And do you know what else? They have far more complicated transactions and contracts to wade through. That is why, very often, a corporation or business will use it's own attorney in the negotiations and still hire a commercial agent to guide them through the process. They recognize the skill set necessary to complete a successful transaction.
Sometimes I wonder if all the nervousness is a fear of having to justify what residential real estate agents really do. There are those that do much and earn every dollar. But let's be honest with ourselves, there are those that don't. And they are the ones that the new business models are picking off.
I suspect that no matter where the evolution will take us in the home-for-sale business that those who train, educate themselves, offer excellent customer service and a skill set that cannot be duplicated by the average homeowner will always have a career in real estate.
I'd love to hear your opinions. And don't forget to rate this post a 1 for aweful or a 5 for excellent.
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