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Are you a buyer concerned with the slowness of your short sale purchase?

By
Real Estate Agent with RE/MAX Gold, Fair Oaks

Are you a buyer concerned with the slowness of your short sale purchase?

As a member of Short Sale Superstars, I see many
Found your dream house?buyers writing questions to the members regarding their own transactions that are not going as well as they had hoped, and wondering if their own agents are doing as much as they can do.  All of us who are members try to address their responses directly to help them cope with their short sale purchases so that they understand that their agents are usually doing all they can and why they can't just talk to the bank themselves.  

It is frustrating to feel that you are being kept in the dark during negotiations, but one set of issues is seldom addressed head-on on the site, and will
Short sale for sale!help explain why the delays often occur.

The lender who seems to engender the most questions and frustrations is Bank of America, but many of the problems that buyers have result from a lack of understanding of the process and of the bank's role in it.

First of all, as a short sale buyer, I'm sure that you have been warned that there is nothing short about the short sale timeline.  The only thing that is short is the amount of the payoff that you are asking the bank to accept on their outstanding loans made to the seller.


The bank has somewhat of an understanding of the depressed
you bought the housemarket in your area, but will obtain either a full appraisal by a licensed appraiser or a BPO (broker price opinion) from a licensed real estate agent in your area, in order to determine what the appropriate sales price should be.  In most cases, the listing agent has already conducted a study of comparable sales in the area to determine the correct listing price - one which an appraisal or BPO will support once your offer is submitted.

If your offer is lower than that listing price and/or contains a number of contingencies, it might be rejected right away - especially if there are competing offers submitted.  Some banks will ask for just the highest and best offer to be submitted, while other banks will want all offers submitted to allow the bank to
Sold!decide which should be accepted.  This can make the wait for approval, rejection or counteroffer to be a longer one as can the wait for an appraisal to be prepared, submitted and reviewed.

The seller, on advice from the listing agent, will make an initial determination of what may be acceptable to the bank, and will accept and submit that offer, but remember that the contract is contingent upon approval by the bank, and is not enforceable until that approval is received.

It is the listing agent alone who will likely have the written authorization from the seller that will permit him or her to discuss your transaction with the bank.  Due to federal privacy laws, it will do no good for you or your buyer agent to call the bank, because the bank is forbidden to discuss the seller's financial situation without that written authority.

In addition to the great advice you have probably already received from your buyer agent, you should know that B of A owns only about 4% of the loans it services. For the rest, they are only collecting monthly payments for investors. If they
do not own the loan(s) it services on your transaction, any approval will have to come from the investors. B of A has its own set of requirements and protocols which the deal must meet, but the investors have their own set, so your deal must meet both. And if there is MI (mortgage insurance) on the loan, there may be another whole set of criteria and approvals.


The B of A negotiator has to not only negotiate with your listing agent,
SOLD!
but must negotiate with the investors and MI folks, and a rejection from any of them will necessitate that your offer be rejected. All of this takes a lot of time. And each negotiator has a lot of offers they are negotiating at the same time as yours.

And to top it all off, even if it is not receiving monthly payments from the borrower, B of A is required to keep making monthly payments to the investors, so they may have little incentive to rush. They are still getting their income, so they are not losing much by delaying. Of course B of A will be allowed to reimburse itself from the investor's proceeds when the deal settles, but meanwhile, the investor says "Why hurry?" B of A may actually be anxious to close, but can't without the other approvals.


It may also be something as simple as a deadline for approval contingency in your offer that kills the contract, if approval isn't received within a certain amount of
time. In that event, the bank may consider that your offer is dead and you might have moved on to another deal. Always check that date, and make sure that when you have an offer in, if the contingency date is nearing expiration, submit an addendum that extends the date.


Keys to your new home - finally!With these facts in mind, if you are having trouble getting an approval and maybe even get a rejection, see if you can find out what would give your offer a better chance. It might be that you are asking for concessions (like closing costs) that they are unwilling to pay, and if you clean those up and resubmit your offer with comps to support your offer price, your offer might fly. And/or you might want to sweeten the price a little too. Analyze your offer closely because the
cleaner it is the better chance you'll have.


Be sure that the listing agent is willing to give your buyer agent weekly updates on their negotiations, and understand that there may be weeks when nothing new happens from your perspective, even though there are frantic negotiations happening to which you are not privy.

Good luck and remember to have patience!




**************

Full time real estate services in Fair Oaks CA, with friendly professionalism, 20+ years experience. I work hard to give my buyer or seller a low-stress transaction.

"Happy clients make me happy."

For all your real estate needs or questions, call me at (916) 705-8951 or visit my website at www.SusanNealFineProperties.com.

 


Posted by


*******

Thinking of selling your home?  Remember, it costs you nothing for me to come out and discuss your home, the market in your area, and give you a market analysis and presentation so that you will know what you can expect to get for your home.

Call for appointment:  (916) 705-8951


Also Remember, if you are planning to buy a home, I can help you to tour any home for sale in Sacramento County and the surrounding areas, no matter what firm has it listed, and I can help you with your purchase if you find the perfect home for you.

Just give me a call at (916) 705-8951

***********
Susan Neal
Broker / Realtor

Susan Neal Fine Properties
RE/MAX Gold
Fair Oaks, California

Full time real estate services in Fair Oaks CA, with friendly professionalism, 30+ years experience. 
I work hard to give my buyer or seller a low-stress transaction.

"Happy clients make me happy."

For all your real estate needs or questions, call me at (916)705-8951 or visitmy website at www.SusanNealFineProperties.com.    

HUD homes resource            Search HUD Homes

Check out my business page on facebook:  Susan Neal Fine Properties

 

Comments(30)

Matthew Naumann
Exit Realty Charleston Group - Goose Creek, SC
Goose Creek, SC Real Estate Agent

Susan,

Great Post.  Lot's of great information for buyers who considering buying a short sale.

Thanks for sharing,

Matt Naumann

May 30, 2010 04:47 AM
William Johnson
Retired - La Jolla, CA
Retired

Hi Susan, Nicely said and well thought out to help answer many of the Buyer's concern. Very good counseling. I recommended this post to be featured. I also did not see you on my list of blogs I subscribed on m dashboard. Somehow I was not subscribed evwn though I thought that I was. I fixed that so you will be hearing from me more often. Sorry for that error.

Jun 01, 2010 01:12 PM
Anonymous
Susan Lynch

Susan;

Great post!  Found it quite humorous the use of B of A.  I have done several short sales over the past few years most of them with B of A, staying cool and focused makes for smoother transactions.  This should be a must read for all Buyer's Agents prior to making an offer on a short sales. 

Jun 01, 2010 02:53 PM
#13
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Matt - Thanks.  I just wish more short sale buyers were getting some tutoring from their agents on what to expect.  It would make the transactions less stressful for all involved.

William - Thanks for recommending the feature.  I appreciate your support and I look forward to your great comments as well as your great posts.

Susan - I think that B of A (and Countrywide) had most of the home loans in the country when the market dumped, so it stands to reason that a large part of the short sales we encounter will be with B of A.

Jun 01, 2010 03:05 PM
Irene Kennedy RealtorĀ® in Northwestern NJ
Weichert - Lopatcong, NJ

Susan,

As you know, B of A is just one of those who service loans for outside investors. Just closed on a Short Sale with Wells Fargo. Wells approved the net amount but it then took 5 weeks just to get the final signatures from Wells' investor-client!  Yes, 5 additional weeks even though the Wells negotiator knew the offer met every investor requirement.

Jun 01, 2010 03:20 PM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Hi Irene, That is a bit unusual for Wells Fargo.  "Lucky" you must have gotten a troublesome investor!  But the good news is that you closed. :)

Jun 01, 2010 03:26 PM
Tom Branch
RE/MAX Dallas Suburbs - Plano, TX
Broker, CDPE, SFR, ACRE, Plano TX Ambassador

I've closed almost 75 short sales in the past three years with a success rate of over 90 percent.  The biggest issue is getting buyers and their agents to understand that this process takes time.  I have to sell some listings three and four times to find a buyer who can wait it out.

Tom 

Jun 01, 2010 03:38 PM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Hi Tom - It is the difficulty in keeping a buyer enthusiastic through to the end of the ordeal that inspired me to write this.  It is disheartening to knock yourself out negotiating for months, only to have a buyer walk. I'm convinced that much of the time it is because their agent hasn't prepared them.

Jun 01, 2010 03:49 PM
Lisa Ludlow Archer
Live Love Homes-Keller Williams, Charlotte, NC Ballantyne Area - Waxhaw, NC

Susan,

What an awesome post. I am sending this to 2 of my short sale buyers RIGHT now if you dont mind. You are very correct and I hope it helps them to see it from someone else who wrote the same thing. Have a great week.

Lisa aka Allstarmom3 (twitter)

Jun 01, 2010 04:19 PM
William Johnson
Retired - La Jolla, CA
Retired

Woo Hoo, That recommend button seemed to work ?? I hope that it is my recommendation but in any case it certainly deserved to awarded meritorious status.

Jun 01, 2010 05:19 PM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Lisa - I think you're right.  Sometimes what we tell our own clients doesn't mean as much as when they hear it from someone else.  I don't know why that is, but I hope this article helps.

William - Thanks again.  You seem to have the magic touch.

Jun 01, 2010 05:52 PM
Christine Donovan
Donovan Blatt Realty - Costa Mesa, CA
Broker/Attorney 714-319-9751 DRE01267479 - Costa M

Patience is imperative for all parties in a short sale transaction.  It can take a long time.  I would also add trying to assess that the listing agent understands the short sale process (or has someone helping who does) can help speed up the process as much as possible.

Jun 01, 2010 06:36 PM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Christine, I agree, but the buyer or buyer's agent often has no way of knowing how much experience or knowledge the listing agent has.  I do offer gentle assistance to the listing agent when I represent a buyer and feel the listing agent is inexperienced, but it does no good to accuse them of not knowing what they are doing.  Each agent needs to consider whether he or she can handle a short sale transaction.

Jun 02, 2010 08:43 AM
Debe Maxwell, CRS
Savvy + Company (704) 491-3310 - Charlotte, NC
The RIGHT CHARLOTTE REALTOR!

Hi Susan!  Beautifully written and DEFINITELY re-bloggable!  Thanks so much!

Jun 02, 2010 05:01 PM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Susan, super post.  I too will re-blog this one.  Thanks for writing this so well.

Jun 03, 2010 12:26 AM
Gary L. Waters Broker Associate, Bucci Realty
Bucci Realty, Inc. - Melbourne, FL
Eighteen Years Experience in Brevard County

The short sale is mis-named and buyers and sellers need to understand the process...like this post a bit long but worth it of you stick with it!

Jun 03, 2010 01:40 AM
Toula Rosebrock
Diane Turton, Realtors, Forked River, NJ - Lacey Township, NJ
Broker/Sales Associate, Realtor, Lacey Township,

Hi Susan:

I just caught up with your posts...

Excellent points!

Jun 03, 2010 01:48 AM
Craig Rutman
Helping people in transition - Cary, NC
Raleigh, Cary, Apex area Realtor

Spectacular job Susan! This post is full of interesting facts and should be required reading for anyone considering a short sale purchase. Congratulations on the featured post status. You've earned it!

Jun 03, 2010 05:37 AM
Susan Neal
RE/MAX Gold, Fair Oaks - Fair Oaks, CA
Fair Oaks CA & Sacramento Area Real Estate Broker

Thank you all for your encouraging comments.  Short sales are difficult, there is no getting around that. But they could be less stressful for all parties if the buyers came into the deal with the proper understanding and expectations.

Jun 03, 2010 02:09 PM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

I don't ever want to get involved in a short sale again, on either side, and especially if Bank of America is involved in any way whatsoever.

Jun 03, 2010 06:40 PM