I received a call today from a Century 21 office in Illinois, the name of the brokerage is Century 21 House Of Realty, the caller, Denise.
Denise asked me to bear with her and her strange tale, but she had a call from a lady in a near by hospital and was trying to assist her in her quest.
Apparently this lady was a customer of a Century 21 office here in Florida, more to the point near Port Orange, FL and her agents name was "John D.". This lady was really desperate to get a hold of "John D." Denise had done some searching and found our office and our John D, but we were not in Port Orange.
I told Denise that while we are not in Port Orange, we are not that far and if our "John D." isn't her agent he sure would know who is as he lives in Port Orange and gave Denise John's cell number.
Well, sure enough, the lady calling from the hospital in IL was John's customer! 
Her and her son walked in our office last month to purchase a house which they closed on last week. She was driving down alone and was involved in a single car accident in which she broke her leg in two places. The car caught on fire and was totaled.
Her son is currently traveling and can not be reached so who else could she call? Her Century 21 Real Estate Agent of course! Alas! She didn't know how to get a hold of him, so she did the next best thing and called a local office who in turn found us for her.
Denise, that was going above and beyond!
Thank you so much!
John has sent a message to our customers son to let him know what has happened to his mom. Also, now that John knows his customer will not be here to meet the moving van when it arrives, he will make sure to be there for her.
Hopefully she will not be far behind her belongings and soon will be in FL too.
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