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Happiness...By The Book...Zappos Book Review

By
Real Estate Agent with Keller William Preferred Realty

I just finished reading an advance copy of an amazing book courtesy of Blog Coach extraordinaire RobRoy (Rob MacDonald http://robmacdonald.wordpress.com/about/) A quick word about Rob first ...he is a columnist for the Baltimore Business Journal and coaches business leaders on Social Media and how to Connect. I highly recommend his free blog.

Now on to this fantastic book Tony Hsieh takes you from his entrepreneurial "Earth Worm Business" at age 9 through the building of the Billion Dollar Zappos on line shoe company. I loved the way he shares his journey from thinking it was all about the money to realizing its all about the customer, service and people. And ultimately the connection between business, family, life and more importantly than anything else Happiness!

With the shift in the Real Estate market and recent economic challenges, I have been focused on maintaining a positive attitude in challenging times. I have guarded my mindset from the negative press and make sure I am in a positive environment with positive people. This great  story reinforced the need for a powerful business environment of sharing, caring and connection. You will enjoy a great journey from moments on the brink where Zappos may cease to exist, to the building of a market dominant, company where people love to work and grow.

Here is a link to the book on amazon... http://tinyurl.com/GreatHappinessBook

The book will be out soon and I highly recommend it.

Tiffany Torgan
Harcourts Prestige Properties of La Jolla - La Jolla, CA
Featured on HGTV's New Show! How Close Can I Beach

Hi Ron, this sounds like an awesome book and I will pass it a long with a re-blog. I will check it out and thanks for the suggestion!

Jun 06, 2010 03:29 AM
Charlie Gantz
Keller Williams Commercial, Tampa Bay - Saint Petersburg, FL
J.D., M.B.A.

Thanks for the tip.  I look forward to reading it.  Charlie Gantz, Greenwood, IN; J.D., M.B.A.; Owner/Principal Broker, Atlas Property Group, LLC

Jun 06, 2010 03:30 AM
Ron and Alexandra Seigel
Napa Consultants - Carpinteria, CA
Luxury Real Estate Branding, Marketing & Strategy

Ron,

Thanks for this post, the Zappo's formula is fabulous.  Their whole corporate culture is revolutionary amping service, so that the customer is always happy, and picking personnel who are aligned and love this mode of operation.

Jun 06, 2010 03:33 AM
John Novak
Keller Williams Realty The Marketplace - Las Vegas, NV
Henderson, Las Vegas and Summerlin Real Estate

Hi Ron - Zappos corporate headquarters just two buildings down from my office. It is definitely a very unique culture and work experience. If you're ever in the Las Vegas area, make sure you get a tour!

Jun 06, 2010 06:06 AM