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When Does 'Touching Up' a Listing Photo Become Fraud?

By
Real Estate Agent

When Does 'Touching Up' a Listing Photo Become Fraud?  Seems appropriate for Foto Friday here on ActiveRain.

There's been several posts on how to use various photo editing tools, as well as what you should, and shouldn't be editing in photos.  Still, in some edited photos, we can clearly see a misrepresentation of the facts.  For me, besides lighting adjustments and possibly removing an errant drop cord or the like, the photo I take is the photo you see.

So, if we're editing photos, at what point does it go from touching up to creating a fraudulent photo?

Reading an article on curb.com, this author thinks that blurring a window pane is fraud.  Apparently, he also thinks using a wide-angled lens is fraud as well (but it seems, posting copyrighted photos without permission is okay, which is why you'll have to go to the link in order to view the photos, as I don't).  You can also view the listing yourself and the three photos in question here.

The author believes that the agent blurred the windows in an attempt to conceal the fact that the apartment was located on the ground floor.  Now, I'm no expert on New York apartments, but wouldn't the address of "105" give that away?  I say that the agent blurred the windows to take the focus off of what was outside the property.  Let's also keep in mind that all 3 photos were included in the listing, too.

If the purpose was to keep the focus on the interior of the home, do you consider that going too far in photo editing on a listing photo?

Posted by

__________________________________________

Hickory Home SearchForeclosure Hunter

 

Roger Johnson is a Realtor with CENTURY 21 American Homes in Hickory, NC.

 

I service the Catawba and surrounding counties, and the Hickory, Newton, Conover, Taylorsville, Claremont, Statesville and Charlotte, NC real estate markets.

Visit us on the web at: www.HickoryNCHomes.com

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Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
Truth, Excellence and a Good Deal

I think most advertising would be fraud if editing weren't allowed.  Look at how they photograph food.  A lot of times it's fake.

Oct 08, 2010 06:02 AM
Tim Maitski
Atlanta Communities Real Estate Brokerage - Atlanta, GA
Truth, Excellence and a Good Deal

I think most advertising would be fraud if editing weren't allowed.  Look at how they photograph food.  A lot of times it's fake.

Oct 08, 2010 06:03 AM
Roger Johnson
Hickory, NC

Lizette, I haven't either.  But looking at the photos, the focal point of the untouched photo IS the car in the right window.  So was this an attempt to conceal a ground floor apt, or an attempt to draw the focus back to the interior of the property.  And if so, should that be done?

Definitely a touchy subject, Michele.  I didn't even consider that it may have been an attempt to conceal bars on the windows.  See how different eyes see different things?  Thanks

Oct 08, 2010 06:05 AM
Jane Pacheco
Pacheco Realty & Financial Services - Fremont, CA

Why - big WHY - did all 3 photos get included in the listing? Are there no other spots to show? The charge of fraud is very heavy, as far as I'm concerned.

 

Jane Pacheco

Oct 08, 2010 06:07 AM
Roger Johnson
Hickory, NC

Not fake, Tim, but highly misleading that's for sure!  I watched a TV show that showed how food was photographed.  It was very interesting.  For example, a 1/4 lb roast beef sandwich would have ALL of the beef on the side that was photographed, making the sandwich seem larger than it is.

But, back to the subject, does that make edited listing photos legal and ethical?  Or are we just staging it like food?

Oct 08, 2010 06:08 AM
Rhonda Wilson
Revealing Assets - Home Staging Services - Edmonton, AB

Roger, great points.

Blurring a window pane tells me, and the buyer, that the "view" is not a view at all. This gives the buyer a bad taste in their mouth, as they immediately assume that the seller is trying to conceal/hide a negative about the property.

I have never met a home-buyer who wasn't interested in what can be seen from a property's windows.

So, what is outside of this blurred window? Brick wall? Dumpster? Junkies shooting up?

Since buyers make phonecalls to view properties based largely on photos, this is a crazy move. And deceitful.

Security is also an intrinsic need that buyers seek to have fulfilled, so if the bars on the window are blurred, yet visible when they view the property, now they wonder what else the seller is hiding.

Oct 08, 2010 06:09 AM
Eric Kodner
Wayzata Lakes Realty: Eric Kodner Sells Twin Cities Homes - Minnetonka, MN
Wayzata Lakes Realty: Twin Cities, Madeline Island

I doubt that the use of a wide-angle lens could be considered fraud.  Shooting wide angle merely takes in a wider field of view.  There is often some distortion that goes along with that, but such distortion can be as much a negative as it is a positive.

Oct 08, 2010 06:10 AM
Roger Johnson
Hickory, NC

I couldn't answer the why there, Jane.  According the author, it was "agent error."  Maybe. Maybe not.  Could you elaborate on why you think it's fraud?

Oct 08, 2010 06:10 AM
Roger Johnson
Hickory, NC

Rhonda, I agree that if the buyer finds something different than the photos, they start thinking negatively.  I don't think I would have blurred the windows, even if it was just trying to hide a car that was parked outside, but rather tried a different angle (but then again, I'm not trying to photograph in NYC, either)

I agree on that Eric, but the author of the post threw that little tidbit in, so... :)

Oct 08, 2010 06:14 AM
Richard Weeks
Dallas, TX
REALTOR®, Broker

Just read article 12 of the code of ethics.  A picture is a part of your advertising and should not be misleading.

Oct 08, 2010 06:16 AM
Roger Johnson
Hickory, NC

True, Richard.  But the question remains, when does photo editing become 'misleading?'  Was blurring out a window pane a misleading act?

Oct 08, 2010 06:34 AM
Brian Rugg
Rugg Realty LLC Sun City Texas 512-818-6700 - Georgetown, TX
Sun City TX Real Estate - Georgetown, TX Real Est

Hello Roger:

You appear to be on the something here and I have suggested.

Its hard to imagine all photos taken with a wide angle lens are to be considered an act of fraud. It just doesn't make sense.

In the specific case of the three photos included in a listing showing different amounts of detail though the windows, since all three are offered, I don't see any misrepresentation. Nothing is being hidden. If the only the photo with the white out windows was offered maybe a different case, but still a real stretch to call it fraud.

I am interested in hearing others comments and if there is any case law on the subject.

Oct 08, 2010 06:47 AM
Roger Johnson
Hickory, NC

Yeah, Brian, I didn't get the thing about wide-angle photos either.  Apparently, the author has a real beef with listing photos.  I agree that there was no misrepresentation as all three photos were included (was that intended?)  And like you, I think even the whited out windows photo would be a stretch to call fraud.

Still, I'd like to know where people view the line on it.  And thanks for the suggest, Brian.

Oct 08, 2010 06:52 AM
Patricia Kennedy
RLAH@properties - Washington, DC
Home in the Capital

Roger, our staff photographer will photoshop anything that does not change the character of the house.  He fixed a sofa arm that a sellers cat clawed in a living room picture, but he won't take scratches out of a wood floor.  He'll photoshop a child's scooter from the front sidewalk, but won't fix peeling paint on the siding.  My feeling is that anything that's going to raise a false expectation is a bad idea.

Oct 08, 2010 08:36 AM
Jane Pacheco
Pacheco Realty & Financial Services - Fremont, CA

Roger, so sorry for the misleading phrase. I was referring to very heavy in sarcasm. To charge it as fraud is just too heavy for a simple edit, which did not alter the interior of the house. Again, sorry, I meant the other way around.

 

Jane Pacheco

Oct 08, 2010 08:50 AM
Roger Johnson
Hickory, NC

Agreed, Patricia.  So what's your thoughts on blurring out a window pane?

Thanks Jane.  I wasn't sure, but I agree.  I don't think a window blur is fraud.

Oct 08, 2010 09:00 AM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

I don't see how blurring a window pane is different from, say, closing the drapes or the shutters...after all, both obscure the view. At the end of the day, the buyer is going to ultimately figure out whether or not they can live with the view as it is.

Some people don't have enough to do;  the author of the curb article appears to have an ax to grind. He needs to keep looking for something more substantial.

Oct 08, 2010 09:29 AM
Roger Johnson
Hickory, NC

Susan, that was my thought on the subject as well.  If the curtains were drawn, would this have been an issue?  No.

Oct 08, 2010 09:42 AM
Chris Dugger
Real Estate Marketplace - Louisville KY - Louisville, KY
Louisville REALTOR

Roger ~ I have wondered this myself from time to time. Just yesterday I was shooting in a neighborhood and wished I had noticed a basketball goal blocking the view I wanted to shoot. I didn't know whether to somehow photoshop out the basketball goal or not. It's not staying with the property and didn't seem misleading...but I still didn't feel comfortable altering the photo. I can see where misleading alterations could get someone in hot water!

Oct 08, 2010 11:21 AM
Roger Johnson
Hickory, NC

Tough call, Chris.  I'd probably opt for reshoot rather than edit the photo.  Like you, I'd not be comfortable with that.

Oct 08, 2010 01:37 PM