Special offer

You Are Fired! or Not? - Do You Use a Buyer's Representation Agreement?

By
Real Estate Agent with eXp Realty 2021016812

                                                                                                                     Fired                                                                                    

This question is continuously debated. I have a few reasons why I have decided not to use them to this point:

  1. If I get a bad client, I want the option of firing him.
  2. If a client is not wanting to work with me I don't want him.
  3. You can't make someone buy a home.
  4. If I get a bad client, I want the option of firing him.

On the other hand I have run into a couple of situations that makes me think I may want to reconsider that decision:

  1. Other agents have tried to poach buyers I have shown their listings to.
  2. Some lenders have offered special rates if they go to their participating Realtor.  I lost a client to this.
  3. Buyers have been known to approach the seller or seller's agent directly to try and negotiate a better deal.
  4. A way of servicing a buyer who may want to buy a property not offering a commission to cooperating brokers.

I am hoping to hear your experiences for and against Buyer's Representation Agreements.

Posted by

 

--------------------------------------------------------------------------------------------------------

Randy L. Prothero, REALTOR®

Broker-in-Charge, ABR, AHWD, CRB, CRS, e-PRO, GRI, MRP, SFR

eXp Realty

Team Leader - "The Prothero Group"

Randy Prothero is well established as an expert in working with military / VA clients and first time home buyers.  His home seller's (listing) campaign is one of the most aggressive marketing programs in the area.  His luxury home listings sell faster and for more money.

Based out of Mililani, Hawaii. Randy services the island of Oahu (Honolulu County) Performs mediations and ombudsman services for the Board of Realtors.  To improve overall professionalism in his area Randy also offers classes for real estate agents. 

www.HawaiiRandy.comOahu (Honolulu County) Property Search  Hawaii Military Relocations

Comments(19)

Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker
Always have your Buyer sign an agency agreement, as soon as possible. Why run the risk of doing all that work without some guarantee of payment? No wonder clients take such advantage of realtors! We don't require any commitment from them!
Nov 14, 2006 06:06 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645
Aloha Rich,  How do handle the client you decide you do not want to work with?
Nov 14, 2006 06:25 PM
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker
I have actually had this happen. I fire myself. I write up an addendum that cancels and voids the agreement. Most Buyers don't want to work with an agent who doesn't want to represent them for whatever reason. Refer them to someone else. Any contract can be voided as long as it's agreed to by both parties, in writing.
Nov 14, 2006 06:32 PM
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker
I handle it with professional diplomacy. I try to put things in a positive light. "Mr. Buyer, you really need someone else to represent you. I appreciate you giving me this opportunity, but I think another agent might be better suited to meet you specific needs....
Nov 14, 2006 06:34 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

I am good saying no without insulting people. 

I am just concerned that by having a signed agreement that I am obligated to provide service.

Nov 14, 2006 07:22 PM
Rich Jacobson
Fathom Realty West Sound - Poulsbo, WA
Your Kitsap County WA Real Estate Broker
Well, typically, both parties realize when the relationship isn't working out. Most buyers aren't going to want to force someone to represent them.
Nov 14, 2006 07:25 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

Rich, Thank you for the feedback.  You have definitely given me food for thought.  I will certainly revisit my policy.

Nov 14, 2006 07:43 PM
Brian Brady
Matthews Capital Markets - Tampa, FL
858-699-4590

Randy:

You bring up good points but I'm sure you can address the  "termination clause" in your BAA.

I'm alwyas a fan of the signed piece of paper.  Kind of follows the old saw "good fences make good neighbors" 

Nov 15, 2006 12:57 AM
Allison Stewart
St.Cloud Homes - Saint Cloud, FL
St. Cloud Fl Realtor, Osceola County Real Estate 407-616-9904

Two words Procuring Cause. One result Commission.

Nov 15, 2006 01:05 AM
Jamie Ramos
Re/Max Alliance - New Haven, CT
New Haven Connecticut Real Estate Agent
In CT it is the law.  We cannot even show a property without one.  So if I am unsure of someone I sign a short term agreement say for one month.  You can even sign for one day if you like.  At least protect yourself on the homes you have shown them.
Nov 15, 2006 01:54 AM
1SG (Ret.) David Kucic
Hawaii Military Realty, Inc. - Ewa Beach, HI
President and Owner
Every class that I take that deals with this topic, the instructor always says that this form should be used.  I dont agree with asking my buyers (mainly first time military buyers with almost no savings) to sign a form that says they will pay me out of their pockets if the commission paid isnt equal to.......or that they will pay me a commission if they go for a FSBO.  The majority of them only have enough for the earnest money deposit to start with and they are getting ready to make the biggest purchase of their life.  And now I should get them to commit to paying me out of their pockets if they dont comply with the agreement?  Maybe if I was dealing with a different category of buyers then I may be more inclined to use it.
Nov 15, 2006 02:02 AM
Pam Hofmann
Third Tennessee Realty & Associates, LLC - Crossville, TN
Your Crossville, Lake Tansi & Fairfield Glade Specialist
Partner Paul & I work mainly as Transaction Brokers.  Occasionally I will have a buyer that insists on a buyers broker agreement and then I use one.
Nov 15, 2006 06:37 AM
Monika McGillicuddy
Berkshire Hathaway HomeServices Verani Realty - Hampstead, NH
Southern NH & the Seacoast Area

We always use a written Buyer Agency contract when representing the buyer just as we do with our sellers...use a written listing agreement.

If the buyer is a "customer" and not a "client" than all we need is a written agency disclosure stating that we either #1 representing the seller or #2 are acting as a non agent...representing no one. 

 

Nov 15, 2006 10:20 AM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

In Hawaii we do not have sub-agency or transaction brokers.  We have buyers agency, sellers agency, dual agency or no agency (FSBO, etc. who is not represented by a Realtor). 

I have seen where some agents in the area have in their buyer's representation agreement that they are guaranteed a specific commission percentage.  If the listing is less than that amount the buyer has to make up the difference.  That is the one David referred to.

I see where local laws can really impact our point of view on this subject.

Nov 15, 2006 11:33 AM
Gabriel Silverstein
Angelic Real Estate, LLC - New York, NY
SIOR

"preferred REALTOR" taking a deal away, with a tie to a lender that gives a better loan deal?  Sounds like an ethical breach to take up with NAR, not to mention a civil case of tortous interference with a business relationship.  I think it might even be illegal in some states, but I'm not certain (as it effectively is collusion and something like an undisclosed fee sharing agreement).  If you showed the buyer the property, you are procuring cause. 

I like the short-term agreement, and/or one that both parties can cancel.  It's in the buyer's best interest anyway - few would list their home without an exclusive agreement (or the MLS wouldn't even allow it in), why would they do the same for buying - do they really want to tell all their confidential personal, family, financial, etc. details to a whole bunch of agents, only to have all of them working essentially for the sellers whose properties they respectively took the buyer to, instead of whichever one is in the buyer's best interest?

Nov 15, 2006 12:56 PM
Michael DeMello
Prudential Locations LLC - Honolulu, HI
CRS, ABR, CDPE, e-Certified

Randy, I agree with everything you say.  I do use the form once in a while.  Really depends on the situation.  Good old clients, never!!!  New one's that wasn't a referral and just got placed in my lap somehow, Yes!  I keep the dates fairly short, about 90 days or so.  This helps with creating a mindset that I'm not here to show you homes forever and it also allows the opportunity to get out of the contract if needed.  Plus I don't ever see myself really acting on these contracts legally, it's there more to help set precedence.

Great write though.

Nov 15, 2006 02:45 PM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

I agree with Gabriel. I do think justice has been served.  I have had three different clients since who were considering that lender.  During the process they somehow decided against them.

I like you approach Michael.  I am planning to dust off that buyer agreement and keep it for those situations.

Thank you for your input.

Nov 15, 2006 04:34 PM
Shari George
Coldwell Banker Tomlinson - Lewiston, ID
I've always used one here in Idaho, but across the river in Washington, it isn't used at all.  This past week I went to a class in Washington, and the instructor had a really good BRA for Washington that I think I will start using.  Up until the class, I didn't know that one existed for Washington.  I will run it by my broker first. 
Nov 19, 2006 04:09 AM
Randy L. Prothero
eXp Realty - Hollister, MO
Missouri REALTOR, (808) 384-5645

Shari, good luck with that.  I have spoken to a couplke of local agents from other companies who are strongly advocating the use of them.  I am going to spend some time studying what they use to try and come up with a plan.

When I first started in the business I was surprised that no one in my office used them.  After a few weeks and a bum buyer I decided no to use them.  I think the idea of going to them for some clients may be a good idea.

Nov 19, 2006 07:26 AM