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Real Estate Strategies | What are You Doing to Turn Your Real Estate Business Around?

By
Real Estate Agent with Long & Foster 0225078705

In real estate there is always tremendous resistance to change, yet change is inevitable as the changing tides. Some will survive,and some will not. Charles Darwin is pretty much accepted today for his theories on the subject of survival of a species.  So how will we adapt to change personally?  Change occurs every day, and moves us away from a comfort zone into an uncharted territory.  It is perplexing to find that what we employed so successfully yesterday, is not yielding any results today. The newness of our surroundings makes it difficult to come up with new ideas and try different things.  The landscape has changed, and the new surroundings do not bring us any peace of mind. We are more set in our ways than we know, and the thought of confronting hurts us!  We make new resolutions to get up earlier, go to the office more often, we realize that networking may not change your current streams of income...if you and your associates are unable to to adapt to the new market.  New ideas and a fresh approach is needed.  It takes more the discussing the book "Who Moved My Cheese" because it has already moved, and the answer lies in what have you implemented since you've read the book last!  Has it yielded any results, if not, what is your next strategy?  Do you have one?

Stock markets and industry bobble heads will be coming out saying things are not that bad, because that is their job, but your income tells a different story.  Paying your own bills, and preserving your own home are more important than the trends taking place in real estate.  We must begin wiht a total review of persona finances and budgets.  To survive softer times, a new focus for our livelihood has to be made.  A new beginning has to be broached! Choices may have to be made, but only when all the information is at hand.  Think about it as an assessment.

The assessment may be based on trends in our own market place, our personal experience, our own sales history, and local sales increases, units sold, and prices ranges that are moving need to be examined.  We must be able to answer the question, "What is selling and why?"   Are sales hot in single family homes?  Where do more sales occur in your market?  What price ranges?  Is the number of bedrooms a factor?  Why are some units selling when others do not?  What is driving the sales in those areas?  Is it a school district. access to public transportation, price?  Do not be blinded by the national news and headlines.  Things may be better or worse.  Every market is different, but you must know your market!  Be proactive looking for hot spots that are bucking the trend,   Knowledge is always the key to survival.  When you obtain enough information, you are able to move beyond the diagnosis stage and make a prognosis,  Where will you be when this all straightens out, and how well off will you be?  Then you will be able to see where you fit into the scheme of things and develop a new plan to adapt and succeed in the next phase of the market.

Taking more listings, waiting for the phone to ring, desk duty, holding open houses may have been productive in the past, but are not really a plan.  Watching your budget, making modifications of spending, turning away bad business may be a very smart idea.  We have enough on our plates without adding to the stress.  So a signed buyers agency with a pre-approved buyer is a must.  Working with motivated sellers is critical!  What changes are you making in your business?  Here are a few of my own:

Budget and Expenses:

  1. Not renewing unproductive marketing tools
  2. Cancelling unneeded domain names
  3. Cutting Expenses
  4. Cutting Marketing Expenses
  5. No new expenditures or systems
  6. Pre-determined targeted marketing
  7. Using a more gas efficient car for daily runs and errands.

For Sellers:

  • No listing agreements less than 6 months
  • No open homes (glutted market)
  • No overpriced listings - list prices must be within last 4 months comps or less
  • No Discounts (more effort, more time, increase marketing expenses, more stress to sell)
  • No overpriced listings
  • All listings must be clean, immaculate and without odors
  • Neutral decor, turn key condition
  • No Appointment only listings
  • No homes on the market until they are show ready!

For Buyers:

  • Signed buyers agency agreement
  • Working with Pre-Approved Buyers Only
  • Not working any Contingent upon Sales Buyers (too many buyers cannot sell homes!)
  • Not showing any buyers just thinking of moving to area.
  • Buyers need to have a job.
  • Not opening doors for non-clients (will show single home with signed buyer agency only)
  • Meet buyers only at office.
  • No addresses, or detailed free information on websites.
  • No free information over the phone for non clients.
  • Buyers must ride in my car when showing homes!

 

Copyright September 25 2007 Jim Crawford All Rights Reserved

Posted by

James Crawford Broker Associate

Long & Foster Fredericksburg Virginia

678-595-5286 Direct

 

Fredericksburg VA Real Estate Agents, Spotsylvania County Homes for Sale, Spotsylvania County VA Homes, Stafford County VA Homes, and City of Fredericksburg VA – Luxury Homes, Lots, Land, and New Home Construction. Buying or Selling Call Me!  

 

Long and Foster Fredericksburg VA

Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Vicki Vannoy  Virtual Assistant VA is the way to go!  I am a big believer in replacing paper with electronic, Internet and web.  I also understand you are in one of the few good markets in USA.
Sep 25, 2007 09:14 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Kelly Sibilsky  I think you are smart in your approach.  I recently finished all my continuing education for next August in Georgia.  I am about to start my continuing Ed for Virginia which is due at the end of February 2008.  After I come back from speaking in Branson MO the item I want to attack is my webs, SEO fine tuning, and Active Rain target localism blogs.  When the market picks up again, I will be there with my buyers and sellers way ahead of the curve.  Everyone else is waiting for work to just fall into their laps!  It's not going to happen!  That is pure fantasy!
Sep 25, 2007 09:30 AM
Linda Scanlan
A Fan of AR - Burleson, TX

Jim - You always write the most insightful posts! Your observations are correct. I always have buyers come into the office because I want to see what they look like and want other people to meet them, too. Just to be safe.

I agree with Tamara..."must have a job!"  I've run into more people who don't have a job (tell me they do), or have changed jobs 3-4 times in the last several months and have a hard time qualifying to buy a home.

I think you have to be a little stricter and get out face to face...that's where the business is. Sitting at your desk hoping the phone will ring is ludicrous!  Gave this a 5!

Sep 25, 2007 10:50 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Linda Scanlan Thanks, but it is because I sell homes also!  When I write a post it is based on experience, not theory.  Like everyone else, I've made mistakes with buyers, and wasted a lot of time.  I've worked buyers that had no job, and told me they have already spoken to a lender.  I will not do it again.  I will not open doors while another agent takes a nap or works a full time job, then have to negotiate with someone that shows up only for a closing. 

When we streamline our business and cut out the garbage it allows us to move foreword and earn more money because we are not workingunproducivly with time wasters.  That is why I shared above some personal observations.  If a buyer chooses to follow you to a home in a second car without legitimate reasons...they are not going to buy!  End of story! If they do not want to meet you at the office, they are using you, and they may challenge your personal safety.  Now you are just opening doors to persons you do not know because you are desperate!  Not good!

Sep 25, 2007 11:19 AM
Elaine Reese, REALTOR® in central Ohio
Real Living HER, Powell Ohio - Powell, OH
I agree with most of your items - all very good. The ones I may not be implementing I think are just differences in our markets rather than philosophical differences.
Sep 25, 2007 11:38 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Elaine Reese  Thanks for sharing.  That's OK many markets are different, and the assessment is of your own business.   I'd love to hear what changes everyone is making. Please take a moment to share.
Sep 25, 2007 11:43 AM
Missy Caulk
Missy Caulk TEAM - Ann Arbor, MI
Savvy Realtor - Ann Arbor Real Estate
I love it, I alway re-evaluate what worked and what didn't.
Sep 25, 2007 11:48 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Missy Caulk  Thanks Missy you arways share so much here on AR!
Sep 25, 2007 11:51 AM
Mike Jones
SUNSTREET MORTGAGE, LLC (BK-0907366, NMLS 145171) - Tucson, AZ
Mike Jones NMLS 223495

 We're just hanging out waiting for the next stage to bring in the buyers to Tucson.

Seriously, thank you for this post, Jim.  It's timely, and much appreciated.  I rate you a big 5!  We'll bookmark it and come back for more.

The amount of useful content on Active Rain is what has captured my attention; it's helped my business and my focus.

Mike in Tucson

Sep 25, 2007 05:05 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Mike Jones  I love the photo!  Team Tuson?  Glad it helped!
Sep 26, 2007 12:31 AM
Anonymous
Mike Anderson

Jim,

Excellent post Jim...very good points! I work in a similar manner i.e. Buyer Agency required, Buyer must speak to "my" preferred lender to verify credit standing and income (they do not have to use them but they are required to speak to and verify), Buyer must meet at my office initially so they can be properly ID'd (no such thing as being to safe these days) and qualified. My focus is on Buyers right now unless it's a no-brainer listing! Several big producers (listing agents) struggling these days in this Atlanta market. The most important activities for me are: lead generation, prospecting, booking appointments (face time), follow-up, close.

Operations must be lean and mean in this market or any market for that matter and I have been cutting the fat as well!

Again, great post Jim!

Sep 26, 2007 02:17 AM
#21
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Mike thanks!  Have to work smarter!  It is not like the fat days where I can let a few potential buyers slip through!
Sep 26, 2007 03:12 AM
Irene Morales Ward
REMAX Distinctive Real Estate, Inc. - Stafford, VA
Realtor - e-Pro - Northern Virginia Real Estate
Jim - love the tips and I follow just about all of them - especially the expenses and sellers lists.  In this day and age, if agents aren't willing to recognize that readjustment is a normal phenomenon in this business, then they either haven't been around long enough or just have their head stuck in the sand.
Sep 26, 2007 03:31 AM
Bill Roberts
Brooks and Dunphy Real Estate - Oceanside, CA
"Baby Boomer" Retirement Planner

Jim, I hate to say it but this sounds like "old fashioned" common sense.

Something you didn't touch on is the "process" real buyers go through. They want to know everything about an area, they want to know "values," and they want to know what they "want." This education takes time. Maybe two to three weeks if they are working at it. Until they are comfortable with their "education" they are not a prospect. They don't want to talk to an agent because they are afraid of "being sold." When they are "ready" to buy, the first agent they talk to will probably get them.

Now the challenge is to be that first agent. How do you do this? I think that you need to "capture" them during their investigative process, feed them everything they need to "learn" what they want to buy. Do this using a daily email drip campaign with listings INCLUDING ADDRESSES but only your contact information.

When they are "ready" to buy, then your program kicks in. Invite them to your office and go for it.

Bill Roberts

Sep 26, 2007 03:34 AM
Eric Kodner
Madeline Island Realty - La Pointe, WI
CRS, Madeline Island Realty, LaPointe, WI 54850 -
Good points, Jim.  Cost control is essential in a market like this one.  You have laid out a plan for your business and that's something many of us fail to do.
Sep 26, 2007 03:45 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Bill Roberts Thanks!  I think the buyers are really more in tune with the market than most real estate agents.  The Internet has forced a lot of this shift.  This is where I stay ahead of the curve and allow myself to get in front of them before anyone else. Then it is to nurture them, and not patronize them.  They resent that!   Thanks again Bill.
Sep 26, 2007 04:00 AM
Kay Van Kampen
RE/MAX Broker, RE/MAX - Springfield, MO
Realtor®, Springfield Mo Real Estate
Showing less, Selling More!  We have sized our team down and reworked our business model.  This is a great start to keep the business running.  One thing I noticed that you wrote - no addresses.  We recently had a debate about that too.  Google pinpoints the addresses now and clients drive all over before they contact a realtor.  In the past, they contacted an agent.  I prefer to keep the addresses private until shown, unless they drove by the sign.   Great post!
Sep 26, 2007 01:30 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Kay Van Kampen   Thanks Kay!  Google doesn't pay my bills.  So no free addresses.  Those that argue that addresses are Ok to give out....is OK.  They will not be in business much longer anyway.  Google entices views ovf home details for other relationships, ads, loans. mortgages, PPC etc...
Sep 26, 2007 01:59 PM
West Hartford CT Real Estate Agent | West Hartford Realtor | www.CTMike.com
ERA Broder Group - West Hartford, CT
Best part.... turn away from bad business. Focus your time and energy on streamlining and preparing for the future. I would also say to focus on a great website, as most realtors don't have one!
Sep 26, 2007 02:11 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Michael Chenkus  Turning away bad business if a first!  I know the web is the best way to generate leads at almost no cost.
Sep 26, 2007 02:27 PM