How Dare You Purchase Cookies!
Do you ever have a customer service experience that just leaves you steaming? Well, I have one every Sunday at the local Subway restaurant on Willow Ave in Cookeville.
Like most hard working Realtors, I hold open house on Sunday. I like to serve Subway cookies at my open houses. So like clockwork, each Sunday I stop off at the Subway on Willow avenue in Cookeville to purchase cookies.
Also like clockwork, the employees give me all sorts of grief over it.
Two Sundays ago it was loudly announced that, "We are going to need to bake more cookies right now, because she is taking them all!" There's at least 20 people in the restaurant, so you can imagine how welcome that made me feel.
Last Sunday another employee demanded to know, " Don't you come in here and buy cookies every Sunday?" Yes. "Well, you need to call a day ahead. You can't just come in and buy all the cookies". Again, this is in front of the entire restaurant.
This Sunday I went somewhere else.
So, let me get this straight. The reason you have cookies on display is to sell them, right? Why does it matter who buys them? If I want to buy every single one, you should be ecstatic. That was the point of baking them in the first place.
The reason you have a job is because customers come into the restaurant and buy cookies and sandwiches. Who are you to belittle ANY customer for spending hard earned dollars at your place of employment?
Maybe you'd prefer customers stopped coming in. After all, if it weren't for them you wouldn't have to work that pesky job.
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