Special offer

Feedback a Short Sale Agent Should Never Get from a Buyer's Agent

By
Real Estate Agent with Long and Foster Real Estate VA License # 0225089470

Feedback a Short Sale Agent Should Never Get from a Buyer's Agent

It's been a while since this Northern Virginia Short Sale Agent had a listing on the market long enough to actually make feedback calls to Buyer's Agents.  However, today I made a few calls for feedback on a Haymarket Short Sale listing that didn't go under contract in the first few days on the market.  One of the responses from a Buyer's Agents was, "They can't wait for a Short Sale."

Seriously?  Why in the world did you even bother SHOWING THEM a Short Sale then? 

If I represent a Buyer and they have a tight time frame, Short Sales are usually taken out of consideration.  That's because I explain that Short Sales can take anywhere from two to four months to get approval and the Buyers request we stick to regular sales or foreclosures.  I then show my Buyers listings that work for them, as they have requested. 

I explained that since this was a one loan Short Sale with Bank of America, we could expect Short Sale Approval within a month, she said that was still not doable.  So this begs the question, yet again: 

Why is an Agent out there wasting time showing a listing that will never work for their clients?  If the Buyers didn't want a Short Sale, why did my Haymarket Short Sale listing end up on the show list? 

 

Comments(12)

Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Chris Ann - This is a variation on a theme: lazy-ass real estate. "Well, my buyers wanted a ranch." or "My buyers need a 3 car garage." or "My buyers wanted a different school district". etc. etc. Never ceases to amaze me.

Jul 11, 2011 10:10 AM
Belinda Spillman
Aspen Lane Real Estate Colorful Colorado - Aurora, CO
Colorado Living!

It is mind baffling isn't it?  I showed a short sale today that has already been approved by the bank.  The buyer insisted on seeing it.  I told her it needed new carpet, paint and lots of TLC but that it was about $80k under market.  Her and her husband got there and whined about the fact that it needed new carpet, paint and TLC.  Hmmmmm - sound familiar.

Jul 11, 2011 11:02 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Oh, I don't know if it was the agent, or the buyers.  Perhaps the agent showed them properties they wanted to see and then had the short sales aren't short talk, and the buyers reconsidered.  But, who knows, maybe the agent might have other clients who might not need to be so strict with times.  I can't begin to tell you have many times my clients have flipped flopped over things regarding their criteria.

Jul 11, 2011 11:55 AM
Hannah Williams
HomeStarr Realty - Philadelphia, PA
Expertise NE Philadelphia & Bucks 215-820-3376

Chris  That is a good question.I always prep my buyers .. If they want a 30-60 day settlement a short sale is not a home they should consider looking at .It takes time and patience .

HelpfulHannah

Jul 11, 2011 12:54 PM
Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

It's like getting feedback on a property that is not updated - and there are 30 pictures, plus remarks, to prove that point - "clients want something updated."  Well, DUH! 

Clearly, there is not enough caffeine consumption going on some days.

 

Jul 11, 2011 03:08 PM
Kirsten Lindquist
Pacific Union International - Sonoma, CA
Realtor - Sonoma Wine Country

Chris Ann:  The agent may have had too few properties to show that met other criteria and they  "threw" this one into the tour.  I've seen this happen here.  Bad idea.  Not only does it tick off the clients but it also irritates agents with whom they might find themself negotiating some day. 

Jul 11, 2011 07:46 PM
Kevin Vitali
EXIT Realty Beatrice Associates - Middleton, MA
Helping Massachusetts Home Buyers and Home Sellers

As a Massachusetts Short Sale Agent I receive that response often enough that it leaves me scratching my head!

Jul 12, 2011 01:30 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Dick:  Why are they showing clients things they don't want?  It's crazy.

Belinda:  Buyers always reserve the right to not hear what you are saying and turn around and whine about it (whatever you tried to warn them about) later.

Carla:  I have been there too.  I didn't get that sense from this agent.  I don't know.  Best I can come up with is she showed it for the floor plan or something.

Hannah:  Unless you were in my market.  I could meet that 60 day settlement mark on my listings if the Buyers did their inspections and so forth up front.

Jul 12, 2011 03:33 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Susan:  I think you are right.

Kirsten:  I think what erked me was that she seemed surprised by the Short Sale aspect.  It's not like it's not disclosed, right there in the MLS on the first few columns down, but also in the agent remarks.

Kevin:  If a Buyer doesn't want a Short Sale, show them what they want.  If there is nothing else but Short Sales that meet their criteria, better start looking for alternate living arrangements. 

Jul 12, 2011 03:37 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

The one that I like is when the agent asks me if the sellers will consider accepting $30,000 less because the buyer cannot afford to pay the listing price. Why are they showing the buyer homes that the buyer can't afford to buy? I ask: may I be so bold as to suggest that you might want to show your buyer homes that are priced $30,000 less than my listing? They apologize and say but their buyer insisted. Are agents so desperate that they will work with anybody? Even a buyer who is wasting their time? What's wrong with saying NO? What's wrong with telling your buyer the truth? That truth might be that the agent is not going to show a short sale that can't close within the buyer's time parameter. It's not just the buyer's fault, it's also the agent's. Balls. They need to grow a pair.

Jul 12, 2011 04:48 AM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

Elizabeth:  Don't get me started.  I could stand on my soapbox for hours on that topic. 

Jul 12, 2011 05:09 AM
Jim Frimmer
HomeSmart Realty West - San Diego, CA
Realtor & CDPE, Mission Valley specialist

It’s a question that will probably go unanswered. You might not even have gotten the truthful answer from the buyer’s agent, so you never know. I don’t give feedback on anything my Clients have looked at until the actually close escrow on a property. I don’t want to give away any little thing that could become a negotiating position should my Clients preferred choice fall out of escrow and they have to go back to a previous home. If someone calls me for feedback, I’ll just say that my Clients are not interested in the home right now and let it go at that because that’s the truth.

Jul 12, 2011 04:34 PM