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The time you saw only one set of footprints, was the time that I carried you... (with Muddy Boots).

By
Real Estate Agent with Jameson Sotheby's International Realty

That season is upon us (for those of us located in northern climes, where the seasons actually change)... the leaves have changed, the temperatures have dipped, and it's bound to be followed by beautiful crystals that fall from the sky and must be shoveled away in the bazillions.

As real estate agents, we show lots and lots of homes. And as listing agents we wait for calls from our sellers telling us that:

"They didn't take off their shoes in the foyer, and tromped footprints all over my clean floors, or all over my freshly cleaned carpeting.  There were dirty footprints everywhere!"

So... a plea.

LISTING AGENTSBe smart... be proactive.  Save yourself a rug-cleaning charge.

Please make sure that you provide a "landing place" for viewers shoes.  A little shoe tray, or a very absorbent towel, set in the foyer, clearly for the purpose of putting shoes.  You can even "seed" the towel with a pair of your own boots or shoes to show them what they're for.

Have a doormat, on the outside and the inside of the doorway... so people can wipe their boots and shoes.  Have a comfortable place for people to take them off (a chair, perhaps, or bench)... and make sure you put a note up, asking them to "Kindly remove your shoes, the sellers take pride in their home, so that you can, too".

Have "booties" available for those who simply "won't" take their shoes off.  I know that you want them to, but some people just won't.  They don't want to walk through your home in their stocking feet.  Every now and then you run into a buyer who's wearing knee high lace-up gladiator boots.  And they're just not gonna do it.

~~~~~~~~~~~~~~~~~~~~~~~~~

BUYER'S AGENTS:  I know we get a lot of push-back from buyers who just don't want to take their shoes off.  Be a mensch, insist.  Forewarn your buyers before your appointments... "Wear shoes you can remove easily... loafers and slip-ons are best".

If they insist on keeping their shoes on... make them wear the booties provided.  If the sellers haven't had the good sense to provide booties... it would be great if you had a few pair in your car.

Set an example.  Remove your shoes as you walk in.  Don't say "oh, the weather isn't that bad... c'mon, we can leave our shoes on".  You might know that your shoes are clean, but you never know what the client stepped-in on their way into the house.

Common sense, people.  It's not rocket science.  Courtesy... it's what's for dinner!

Posted by

 ALAN MAY, Realtor®   
Specializing in Evanston Real Estate and North Shore Real Estate

Jameson Sotheby's International Realty, 2934 Central Street, Evanston, IL 60201
Office: 847.869.7300      Cell: 847.924.3313      Email: Almay@aol.com

Evanston Real Estate & North Shore Real Estate
Licensed in Illinois

   

Comments(104)

Steven Pahl
Keller Williams Tampa Properties - Tampa, FL
Real Estate Consultant Tampa, FL 813-319-6423

I can just see you carrying a buyer through the house piggy-back because they refused to take off their shoes.  Anything to close the deal!

Oct 18, 2011 11:12 AM
Marshall Brown
Mid America Inspection Services, LLC - Fargo, ND
BSEE, CHI

I always wore house shoes inside houses during inspections. Two reasons, protect the floor covering, and with everyone running around in bare or stocking feet, someone WILL have athletes foot.

Oct 18, 2011 11:31 AM
Martin E. Kalisker, Esq.
Natick, MA
Real Estate Law From A Practical Perspective

Excellent advice.  Maybe you should re-run this on a monthly basis until April.

On a similar note - sellers with pets should also be mindful of cleaning up the yard (for you know what...).  I got a frantic call from one of my agents this morning because she had just dropped off a buyer client who unkowingly stepped in doggie doo and it wasn't until they were on the highway when they figured out what the (sharp) smell in the car was.  Unfortunately, the stuff had also been smeared all over the carpeting on the inside of the car, so she spent the afternoon cleaning and deodorizing the car and griping the entire time.

Oct 18, 2011 11:42 AM
Eric Krebs
Surf and Country Realty - Newport Beach, CA

Alan nice post.  I do a lot of work with investors on these historic homes, and we would spend a lot of money to refinish the original hardwood floors.  I would supply booties at the front door and they would see my shoes sitting out there.  I can't tell you how many times I was doing a tour during one of my open houses and come around the corner to find new people that walked in with their shoes still on.  How frustrating...  Do you not see everyone Else's shoes in front of the door?

Oct 18, 2011 11:52 AM
Jayson Holland
Listings.com - Denver, CO
Jay Holland

Great post! I put booties at all of my listings for those stubborn people that wont take their shoes off. If I am showing houses I tell my buyers BEFOREHAND....wear shoes that you can slip on and off very easily.

:-)

 

Oct 18, 2011 11:54 AM
Karen Bernetti
Southington, CT

Great post Alan and really great comments too!  A little courtesy from buyers and sellers goes a long way.  I know some people that are fanatics about having people take their shoes off and I know others who are so stubborn about doing it.  It takes all types.  

Oct 18, 2011 02:41 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Dörte - yep, they do melt.

Steve - oohh... piggy back... sounds like a lot of fun.

Marshall - I know several inspectors who bring their own "indoor" shoes.

Weichert - yep... landmines in the yard should oughta be picked up.

Eric - but they're special... 'cause they walk on light.

Jayson - and I tell my buyers the same... don't wear lace-ups.

Karen - I'm not responsible for the comments... but I have great commenters.

 

Oct 18, 2011 02:50 PM
Digital Digital
Alachua, FL
full service

Hi Allan,

Thanks for sharing.

These are very good tips for both listing agents and cooperating agents.

Thanks for the reminder.

Have a wonderful week! 

 

Oct 18, 2011 03:28 PM
Paula Burt
REALTOR , SFR, RECS

Thanks for the reminder that we're entering a change of seasons (I'm in PA)!  I've read one or two posts about this in the past, and it's always a good read, but this time I picked up a few good ideas I had not seen before, and I plan on incorporating them into my routines.  Thanks everyone for all the good ideas!!

Oct 18, 2011 04:33 PM
John Juarez
The Medford Real Estate Team - Fremont, CA
ePRO, SRES, GRI, PMN

In our multi-cultural market, many of our sellers and buyers would never think of entering a house without taking off their shoes. They don’t wear shoes in the house…period.

Whenever I show houses, I wear loafers. Easier to remove when viewing a house.

Oct 18, 2011 05:08 PM
Gayle Rich-Boxman Fishhawk Lake Real Estate
John L Scott Market Center - Birkenfeld, OR
"Your Local Expert!" 503-739-3843

In our neck of the (dirty) woods, it's SO common to take your shoes off that I even answer my door to my clients (who meet me at my home) with bare feet or socks, because we have really nice wood floors...it's great because it sets the TONE. I have booties, but also put up signs or just plain tell the kids (who fight me on this) that the owner would like it if we took our shoes off.

I find that most people ask ME, which is quite nice, huh?  We do have quite a bit of muck, and woodsy STUFF that gathers on peoples' shoes, so it's handled fairly early in the showings.

If we lived in urbania, it might be different. No light cream carpet here unless it's a berber or something that can be easily cleaned!

Oct 18, 2011 07:32 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Wandanna - I do what I can for the betterment of the community (cue music)

Paula - I love it when people get ideas from my posts... now if only I could do that, too.

John - same here... I don't wear tie-shoes anymore, except for weddings.

Gayle - I just have a "keep out" sign, posted at the end of the driveway.

Oct 19, 2011 01:42 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

One of the first things I learned in this business is wear shoes that slip on and off easy when showing homes.

Oct 19, 2011 04:40 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Gene - it's the official footwear of Realtors

Oct 19, 2011 04:43 AM
Bob Miller
Keller Williams Cornerstone Realty - Ocala, FL
The Ocala Dream Team

Hi Alan,  Thanks for reminding me that the Florida market is not that bad!  At least we don't have mud!

Oct 19, 2011 11:42 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Bob - but you have everything else.

Oct 19, 2011 12:52 PM
Jason Sardi
Auto & Home & Life Insurance throughout North Carolina - Charlotte, NC
Your Agent for Life

May - Common sense, indeed.  I'll take a second helping of that courtesy any day of the week.

Oct 24, 2011 08:19 AM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Jason - I'll see that helping and raise you a heap, and a dessert course.

Oct 24, 2011 08:42 AM
Sylvie Stuart
Realty One Group Mountain Desert 928-600-2765 - Flagstaff, AZ
Home Buying, Home Selling and Investment - Flagsta

Most of the homes we see "no shoes" in around Flagstaff also have booties too, so that there is an option for people who have a hard time removing their shoes. It's easy to have them out and helps the cause!

Mar 24, 2012 02:07 PM
Alan May
Jameson Sotheby's International Realty - Evanston, IL
Home is where the hearth is.

Sylvie - yes, I mentioned booties, although they're not my first choice... in truly sloppy wet weather, those booties provide a false-sense of security, as they can leak.

Mar 24, 2012 11:54 PM