Selling real estate is a contact sport. I have been on the receiving end of many sharp elbows. But if I am to be honest, I have thrown a few myself. Tired, frustrated, exasperated, irritated... I have many excuses. But, instead of coming up with an excuse I should have come up with an apology. Integrity is one of the most important attributes for me to protect. So, I recently studied how I want to apologize with integrity in the future:
1) ADMIT TO SPECIFIC ACTIONS AND ATTITUDES.
2) DON’T MAKE EXCUSES.
3) ACCEPT THE CONSEQUENCES.
4) CHANGE YOUR BEHAVIOR.
5) ASK FOR FORGIVENESS.
When pride comes, then comes disgrace, but with humility comes wisdom. Proverbs 11:2
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