Image courtesy of Oliveray.ca
In my effort to support local smaller businesses, I went to a small coffee shop today called the Raging Sage in Tucson Arizona.
It is a quaint little coffee shop and has good scones and cakes. I have eaten there several times and have recommended to many of my clients and friends.
I am sure many of you have a similar experience....... my cell phone rang...I answered it as I was on my way to my clients new home for a walk through and she has some questions.
After purchasing my coffee and scone, a gentleman came up to me and asked me to leave!!!...No cell phones are allowed in their coffee house...........he pointed to a small inconveniently displayed sign under the Counter. I was not told when I bought the coffee or the scone at the counter.
The way in which I was asked to leave actually raised the passive hairs on the back of my neck, and I promptly asked him if he owned the place.
I got the answer no, but the owner was sitting in the corner with 5 other gentlemen. He did not address me himself, but sent one of his friends.
I actually went to let him know that he could display such a sign in a more prominent place, and that I was unaware of his sign. However his rudeness in calling me "isn't she a pretty one" when I made some simple obversations of the noise his table was making compared to my meagre cell phone...I was actually standing by the door so I could hear on the phone, prompted me to ask for my money back, and to let him know that I would not return or recommend his Coffee House to anyone else that I know.
He told me that he didn't care, and that he had been in business for 10 years.
I actually told him that I was surprised he had owned a successful business for so long with such an attitude....... he had absolutely no tact for owning a supposedly successful Coffee Shop.
I went to the Starbucks drive through to get my coffee and received extremely polite and respectful service down the road........so much for supporting a small local business.
I think there are lessons to be learned for everyone...that we are always infront of people, and how act and treat them determines a future outcome with other around us.
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