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Don't Fall For the HVAC Repair Scam - Check the Thermostat Batteries !

By
Industry Observer TN LIC# 290452
 
 
I posted this a long time ago.
Warm weather's here.
Time for a reminder.
=========================
I just got home.
 
I was only gone for a few minutes. 
 
I thought that I had a crisis looming overhead and that my heating / air conditioning unit had a serious problem.
 
It's getting cold (hot now since I originally posted this) and I began worrying about the breaker, the possibility of failing or faulty hardware and expensive repairs.
 
I examined the thermostat and realized that the batteries had conked out !
 
 
When the batteries inside the thermostat fail none of the HVAC features are accessible, which include fan controls and thermostat settings for heat and air conditioning, and that might lead you believe that your package unit went bad, broke down and gave out.
 
Not necessarily so, as the song goes !
 
It's a Honeywell thermostat that I installed myself exactly a year ago this week, and, as luck would have,
the batteries in the thermostat have to be replaced once a year, and the timing was great. 
 
So I drove over to the dollar store, bought a package of four AAA batteries for a buck, came home, popped two in the thermostat,and voila !
 
And I have two batteries left over for the tv remote...how 'bout dat !.
 
It's painful to think of the thousands of people that'll call an HVAC company only to be swindled out of hundreds of thousands of dollars for new equipment that they don't need, pay ridiculous service charges, inspection fees and truck mileage charges for companies that make those calls when all they need to do is look at the battery indicator on their thermostat, if they have an electronic thermostat that requires batteries, and spend only a few cents to replace them.
 
Don't misunderstand... there are great heating and refrigeration service technicians, and I have several good friends in the business here in Memphis. There are many legitimate problems that arise in HVAC that are attended to by very good, honest, reliable, safe, secure, insured, and integrity-minded technicians. There are many who work pro bono over the holidays to insure that our financially challenged and needy families have safe heating and that their homes are free from the dangers of gas and carbon monoxide poisoning.
 
Many thermostats work from a dedicated power source, or a phantom source that trickles voltage to the display constantly, and when these components fail they need servicing by competent and qualified professionals because some hard wiring to your electrical grid may be necessary, which includes the possibility of the need for a code permit and an inspection
 
One dollar and two fresh triple "A" batteries solved my problem and saved me hundreds of bucks !
 
 
A shady HVAC service technician tried to pull a fast one on me by trying to sell me a Honeywell thermostat for 300 bucks that sells for less than 25 bucks at Home Depot; one that any third grade kid could install.
 
Here's a picture of the thermostat in the original packaging:
 
Honeywell Thermostat
 
That swindler wanted an additional 120 bucks (which incidentally would have pumped up the charge to 420 bucks before taxes and service call charges) to remove a couple of screws to replace the old bracket with the new one, which, incidentally, already lined up perfectly with the old plate guide bracket and original holes for the screws, so nothing had to be done but simply snap one off and snap one on.
 
I politely threw that con artist out of my house.
 
Be vigilant.... !
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Comments(12)

David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

any person that would rob someone of thousands of dollars over nothing other than a battery replacement should be jailed!!!!

Apr 29, 2013 01:50 PM
Tammy Lankford,
Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668 - Eatonton, GA
Broker GA Lake Sinclair/Eatonton/Milledgeville

I used to program thermostats for new units so I knew about the batteries.  I don't change mine every year, but I do check the little light in my thermostat that indicates the battery is still good often.  And I keep spares on hand.

Apr 29, 2013 01:51 PM
Bill Reddington
Re/max By The Sea - Destin, FL
Destin Florida Real Estate

Have replaced batteries a number of times. No numbers on the dial were a clue. No buttons worked...batteries again.

Apr 29, 2013 01:51 PM
David Saks
Memphis, TN
Broker / Industry Analyst

I think it's a safe bet that we'll all agree with your comment, David.

Apr 29, 2013 02:03 PM
David Saks
Memphis, TN
Broker / Industry Analyst

Always great to keep spares around, Tammy.

Apr 29, 2013 02:04 PM
David Saks
Memphis, TN
Broker / Industry Analyst

Those darn batteries never cease to amaze me, Bill. They're just plain and simple a good 'ol miracle of science.

Apr 29, 2013 02:06 PM
Jennifer Fivelsdal
JFIVE Home Realty LLC | 845-758-6842|162 Deer Run Rd Red Hook NY 12571 - Rhinebeck, NY
Mid Hudson Valley real estate connection

David ths is something I am not familar with, now I am curious and will look at that thermostat.

Thanks for sharing.

Apr 29, 2013 03:05 PM
David Saks
Memphis, TN
Broker / Industry Analyst

Always glad to share, Jennifer. Something simple could save you a fortune, spare you a headache and the bogus repair charges. Lots of crooks out there.

Apr 29, 2013 04:16 PM
Bobbie Smith
Stroudsburg, PA
570-242-1891

David, You have to really have an idea of what you are dealing with before you call any type of repairman, so true. Sad it is hard to find honest and reliable contractors. Great helpful tips here.

Apr 29, 2013 09:38 PM
David Saks
Memphis, TN
Broker / Industry Analyst

Thanks Bobbie.

There are some real criminals out there prowling the neighborhoods in overalls and service vehicles. I'd speak with the maintenance guy at the school, church or synagogue first if I really didn't have a clue about the fail before I'd risk being swindled by the schnook in the HVAC wagon. Research the issue thoroughly on the web. Indeed, it's tragic that the nation is full of HVAC swindlers.

Check this great undercover video out, and all the others in the right margin :

http://www.youtube.com/watch?v=hJCpmWyOwVw

 

Apr 29, 2013 10:10 PM
Carol Zingone
Berkshire Hathaway Home Services Florida Network Realty - Jacksonville Beach, FL
Global Realtor in Jax Beach, FL - ABR, CRS, CIPS
Amazing how we can overlook something so simple yet repair people will not tell us that most times.
Apr 29, 2013 10:19 PM
David Saks
Memphis, TN
Broker / Industry Analyst

It's the very reason why the descriptive phrase "unscrupulous schnooks" was created, Carol. Nice to hear from you.

Apr 30, 2013 08:41 AM