It Takes Communication Skills To Be A Successful Real Estate Agent

Definitely listen but leave a little room to offer something that maybe the buyers didn't realize they would want.

#9 Gayle makes good sense and yes to sending & receiving effectively...thank you

This post could be for ANY successful business or business person.  Well said..

Yes, with buyers you have to dig deep into what they think and feel, to have a good relationship. 

I also think that you have to care whether they get the right house, or a good deal.

Eve

I couldn't agree more Kathleen.  Communication is absolutely key in this business.  Well said!

Kathleen:  Excellent message.  As professionals, we need to listen to our clients.  Otherwise, the information we deliver (although good and correct information) might actually be useless and not address the specific needs they have as individuals. 

Gene

I've often joked with buyers that, when we finish this adventure, you'll have more useful real estate knowledge than many agents.

Great post and right on the money. I can remember making very simple assumptions early in my career which turned out to be huge mistakes.

JC in Vegas 

Kathleen, it is so true where communication is key to happy buyers and sellers. We have to remember to show properties our clients wish to see that meet their criteria not properties we want them to see.

Kathleen, it does take communication skills to be successful. Passion, empathy and perseverance pale in comparison if communication skills are not present. I agree, good communication includes active listening. Unfortunately, traditional schooling does not teach these skills.

Without communication everything breaks down.  We need to listen to the specific requests of clients and make sure those are reflected in what we show them and the contracts they enter into.  We need to not be absent, but communicate with them, even if there is nothing to new report.

It does take a certain knack to have those good communication skills, which include writing and listening and (hearing, too). Thanks so much for participating in the contest. I have also had people come to me after saying bye bye to other agents. It's nice, but it certainly makes you feel the performance pressure ;-)

Communication is the heart of a real estate transaction.  There are less issues when information is shared.

Kathleen, I missed this post, I am so glad I found it. I agree communication is Key, once in a while....yesterday in my case I had to have a heart to heart discussion with the agent representing the buyer about the very subject "communication"....

What a great post of you Kathleen. In communication, to speak clearly isn’t enough. You also have to make sure that you’re being heard and understood by your clients. 

Successful online connection is possible only if you do it right. Here’s how.

• Engage honestly.
• Offer value.
• Be kind.
• Return favors.
• Use a strategy.
• Communicate daily.
• And most of all, become the center of the conversation.

This article is helpful but only the tip of the iceberg.  Communication skills involve so much more than communication.  It involves really knowing the individual, almost at a psychological level.  The method in which one most effectively reaches their client will be based on their personality, key values, motivations, and... personality.  If we want our clients utmost loyalty we have to identify with them at the core of what makes them unique.

Kathleen, another wonderful post.   Keep it up, and I'm sure business will come your way.

Kathleen, you've written another great post loaded with some good information. We always enjoy what you have to say.

It is true, communication is a key. But also patience, humor, calmness, and positive attitude serve us well in creating long lasting relationships.