Does a good waitress or waiter look your order over before delivery?

Since that's how I made my living for years, I'd have to say that a good waiter or waitress should always check your order before delivering it to the table and make sure it is accurate.  Believe it or not, that is one of the reasons I had so many repeat guests that requested one of my tables when they made their reservation.  I will admit, I always worked in high end restaurants, but that should not matter.  People are spending money and should get what they ordered.....end of discussion.

It is the attitude of the owner that would drive me away.  And I think if they want to try out a novice, they should give a discount on your meal (in your case, free) because honestly, I am not interested in paying for someone else's job training by geting poorly prepared food. 

Good morning Rob. I hate when that happens and there is no excuse. You either get it right or kiss the customer goodbye. We are all only as good as our last deal or meal. They should have comped you and given you what you ordered.

Rob, my family has a long restaurant history and I've worked and owned more of them than I care to mention.  It's tough work, but the customer is always right...even when they're not.  The quality of service is in the details and I often give "time outs" and sometimes have to cross them off the list. There's an analogy here with real estate and how you treat your clients.

I'm with you on this one....I would not be returning.  Yes, I do believe the wait staff should do their best to guarantee you are getting what you ordered.

Rob, like Roger, I believe every server should check the order to be sure it is correct.   It could make or break your tip --- YOUR money. 

Good service is good service.  Bad service is when the owner and staff don't care if the what they are providing is bad.  Yes, I can forgive a mess up if there is an apology. No apology and a too bad attitude results in the loss of my business. 

Hi Rob,

I would definitely not be returning! The attitude of the owner tells me all I need to know about how her business is run...there are plenty of other restaurants that can give you what you want and expect!