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Help Build a Better Austin 3-1-1 App

By
Real Estate Agent with All City Real Estate 486174

The City of Austin would like to wear the crown as the"Best Managed City" in the U. S.  and part of the effort to capture the title was the creation of Austin 3-1-1. 

Today, the mobil app -  Austin 3-1-1 provides the citizens of Austin with a simple single point of contact for every City department.  Austin 3-1-1 receives over 1 million calls  a year resulting in over 200,000 service request for departments within the City of Austin. 

What started as Police non-emergency line for the City of Austin has become a robust Citywide Information Center where city representatives are available to answer residents concerns 24 hours a day, 7 days a week, and 365 days a year.

By downloading the 3-1-1 APP you can use it instantly (not while driving of course) to report street lights that are out, downed traffic signs (a real problem on MOPAC), remedy a feral cat situation, even dead animal removal.   

Austin 3•1•1 wants to know what you think of the mobile app and online Service Request Portal.
You are encouraged to join the discussions happening now on www.SpeakUpAustin.org. A survey for each topic is available at the site.


Steffy Hristova
HomeSmart Elite Group Tempe AZ Tel: 602.710.8161 - Tempe, AZ
Tempe AZ Realtor - Your Home Close to Your Work!

We have a 3-1-1 non emergency number in Tempe, AZ - Good idea to check if there is an app now.

Jan 13, 2016 07:42 AM
Potranco Realty
Potranco Realty - San Antonio, TX
"Sold with Potranco Realty"

Hi Anne, I hope your having a wonderful start to 2016 and thanks for the tip on the 3-1-1 Austin App.

Jan 13, 2016 08:56 AM
Mark Don McInnes, Sandpoint-Idaho
Sandpoint Realty LLC - Sandpoint, ID
North Idaho Real Estate - 208-255.6227

People stepping out to make a difference.  And with positive results.  I like it.  Mark

Jan 13, 2016 09:20 AM
Anne Edwards Johnson
All City Real Estate - Austin, TX
Austin Realtor | HookemhomesATX (512)917-5260

Steffy Hristova Bob Ratliff, Broker Associate - REALTOR® CRS, GRI ~ 512-587-5689 Mark Don McInnes, Sandpoint Thank you all for stopping by and the encouraging words.  Wishing you all a fabulous 2016!

Jan 13, 2016 12:59 PM
Bruce Walter
Keller Williams Realty Lafayette/West Lafayette, Indiana - West Lafayette, IN

Anne, this is a GREAT idea and shows a confidence by the City of Austin to listen to its citizens and respond quickly to concerns!  Great use of technology to enhance the quality of life in a community.

Austin may have to change its slogan from KEEP AUSTIN WEIRD to:

                                             

                                            KEEP AUSTIN WIRED!

Jan 13, 2016 10:46 PM
Anne Edwards Johnson
All City Real Estate - Austin, TX
Austin Realtor | HookemhomesATX (512)917-5260

Bruce Walter I LOVE IT!  Austin is definately wired for weird. 

Jan 14, 2016 01:11 AM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Anne, great info for the residents of Austin.  We have 311 too, but for information for the City.

Jan 16, 2016 11:33 AM
Anne Edwards Johnson
All City Real Estate - Austin, TX
Austin Realtor | HookemhomesATX (512)917-5260

Joan Cox Thank you for stopping by! We are hopeful our 3-1-1 is fully intergrated with City and Citizens. 

Jan 16, 2016 11:39 AM
Dorie Dillard Austin TX
Coldwell Banker Realty ~ 512.750.6899 - Austin, TX
NW Austin ~ Canyon Creek and Spicewood/Balcones

Good morning Anne Johnson ,

Great way to get the word out about the app for Austin. Thank you for coming to our AR Meet-up! Always good to see you, I was so please to see some new faces..wished Scott Hayes and Jason Crouch could have made it..maybe next time!

Jan 29, 2016 10:59 PM
Anne Edwards Johnson
All City Real Estate - Austin, TX
Austin Realtor | HookemhomesATX (512)917-5260

Dorie Dillard thank you so much for organizing a wonderful AR meetup.  So nice to see everybody. 

Jan 30, 2016 03:02 AM