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You Can Blow the Transaction with One Sentence

Reblogger Tony and Suzanne Marriott, Associate Brokers
Real Estate Agent with Serving the Greater Phoenix and Scottsdale Metropolitan Area BR534744000 & BR540649000

Susan Haughton "While experienced agents and home inspectors can help buyers avoid many of the pitfalls and land-mines of buying a house, the unknowns remain that - unknown - until someone spills the beans. And usually those beans get spilled by homeowners, friends and well meaning neighbors." Well intentioned gossip can easily de-rail a transaction.  Not to be confused with failing to disclose all material facts.  Re-Blog!

Original content by Susan Haughton 0225085927

Years ago, a long time agent told me a story about her well meaning sellers were so enthusiastic about the young couple buying their home, they just could not resist chatting with them when they met in passing after the home inspection. 

Just couldn't resist telling them how safe the neighborhood was, what with the undercover police officers who lived on the street, who were always looking out for the neighbors.

Despite a terrific home inspection, the buyers walked on the transaction, without asking for any repairs or giving any indication there were issues with the property.

Eventually the listing agent found out why - seems the young couple liked to grow a few "medicinal plants" and freaked out about having law enforcement in close proximity.  

You just never know what is going to trip someone's trigger...and it's best to err on the side of caution and say absolutely nothing at all.  As a home seller, if perchance you run into the buyer on the other side of a transaction, be polite, talk about the weather or pay a frivolous compliment, but don't talk about anything significant.  

Certainly you don't want to bring up how close you are to the nearby high school football field - you know, the one you cannot see from the house - and about how it comes alive on Friday nights, what with all the lights and loud announcements. Who wouldn't find that exciting?  

I'll tell you who won't find it exciting - my empty nester clients who just got their last child packed and out of house, who are looking forward to nothing more than peace, quiet and that brand new hot tub.  Yep, they'll be voiding on the home inspection and moving on down the road to a quieter neighborhood.  Thanks for the heads up, Mrs. Seller.  

While experienced agents and home inspectors can help buyers avoid many of the pitfalls and landmines of buying a house, the unknowns remain that - unknown - until someone spills the beans. And usually those beans get spilled by homeowners, friends and well meaning neighbots. 

When I am working with buyers, there is nothing I like better than sellers who won't leave home when I'm showing the property because I know no matter what their agent has told them, no matter how many times they have warned them not to say a word, they will.  

While showing property one afternoon, I even had a seller pull me aside and whisper to me that he would take $20,000 less but his agent woudn't agree to lower the price, so he asked me please not to tell her he said anything.  Oh, don't worry, sir, it's our little secret. A secret that came in quite handy when my clients decided to write an offer.  The listing agent never did quite figure out what happened there. 

So, a word of advice to sellers:  when your agent says DO NOT TALK, we really, really do mean it.  We know you mean well, we know no one could love your house or know your house as well as you do. We get it, we really do.  It's just that our job is to protect your best interests - and sometimes, that means protecting you from yourself. 

 

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Susan Haughton logo

 

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About the Authors - Updated 2018

If you are considering a Traditional or Short Sale of your home in Phoenix, Scottsdale or any location in Maricopa County Arizona, you owe it to yourself to talk with Haven Express @ Keller Williams Arizona Realty to determine whether Tony and Suzanne Marriott are the best real estate Brokers in the Phoenix and Scottsdale metropolitan area to help you with the Successful Sale of your home.

Tony and Suzanne have personally Listed, Sold and Closed more than a hundred Short Sales with the highest list to close rate in the Phoenix Metro Area!

Tony Marriott - Chief Executive Officer - Haven Express @ Keller Williams Arizona Realty

Suzanne Marriott - Chief Learning Officer - Haven Express @ Keller Williams Arizona Realty

Associate Brokers, REALTORS
Haven Express
Keller Williams Arizona Realty

Comments(10)

Susan Haughton
Long and Foster REALTORS (703) 470-4545 - Alexandria, VA
Susan & Mindy Team...Honesty. Integrity. Results.

Thanks for the reblog!  And, yes, that is a very important point - this is not to be confused with failure to disclose.  

May 15, 2016 12:49 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Thanks for authoring Susan Haughton !

May 15, 2016 01:50 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Great re-blog.  People think we're being mean when we say this, but we're not.

May 15, 2016 05:12 AM
Kathleen Vetrano
RE/MAX Gateway - Falls Church, VA
Helping YOU Achieve YOUR Dreams

Oh so true.  Great reminder, it can be the one thing the buyer does not want.  Great re-blog Tony and Suzanne, thank you!

May 15, 2016 05:22 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

I love this reblog feature.  I would miss a lot of great stuff otherwise.  Thanks Tony and Suzanne Marriott, Associate Brokers .

May 15, 2016 05:45 AM
Jack Mossman - The Nines Team at Keller Williams in Stockton
The Nines Team At Keller Williams - Stockton, CA
The Nines Team at Keller Williams in Stockton

Tony/Suzanne - I have one of those "chat" issues right now.  Seems the sellers were present at the inspections with the buyers.  Friendly Ms. Buyer was happily chatting about what she was planning on doing to the house as soon as they moved in.  It appears that some of her plans offended the seller ... who has been far less inclined to work out the inspection issues that she was originally.  

May 15, 2016 09:03 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Thanks Carla Muss-Jacobs, Principal Broker/Owner - and Thanks for stopping by with a comment!

May 16, 2016 01:31 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

You are most welcome Kathleen Vetrano Thanks for stopping by with a comment!

May 16, 2016 01:32 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

I do my best to pick out something worth sharing every day - sometimes more than 1! Carol Williams Thanks for stopping by with a comment!

May 16, 2016 01:32 AM
Tony and Suzanne Marriott, Associate Brokers
Serving the Greater Phoenix and Scottsdale Metropolitan Area - Scottsdale, AZ
Coldwell Banker Realty

Hey Jack Mossman - The Nines Team at Keller Williams in Stockton - always good to hear from you!  Some folks just can't avoiding "chewing on their foot"! Thanks for stopping by with a comment!

May 16, 2016 01:33 AM