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Prospecting for Expired Listings

By
Services for Real Estate Pros with Marte Cliff Copywriting

It’s an old adage in real estate that it’s beneficial to be the second or even third listing agent. Sellers have experienced disappointment and are looking for a solution.

That means they just might be more open to taking your advice when it comes to:

  • PriceExpired notice
  • Presentation
  • Showing availability
  • Getting out of the house during showings
  • Responding to low offers
  • Re-negotiating after an inspection

Sellers who failed to cooperate with their original listing agents might be very willing to cooperate after finding out that their demands led to a “no sale.”

Have you been prospecting for expired listings?
Have you been successful?

If yes, good for you!

If not, there are two likely reasons:

  • The message was off
  • The timing was off

If it’s the message, you may be making one of three mistakes: Putting down the previous agent, making the message all about you, or failing to show that you have the expertise to get the job done.

The timing was offIf it’s the timing, it could be that those sellers received so many letters immediately after the listing expired that they ignored all of them.

Also – They’re disappointed and they’re probably tired of trying to keep their house in showing condition. They may just want to take a break from the whole situation.

The solution could be to come back in a couple of months and try it again.

Criticizing the previous agent is always a poor idea, even if he or she deserves harsh criticism. For one thing, it makes you look petty, but that’s not the worst of it. When you criticize the agent, you criticize the seller for his or her poor choice – it’s like saying “Boy were YOU dumb.”

So instead of saying “He should have…” say “I will…” And even if you know for a fact that the agent only put one foggy photo in MLS and didn’t respond to agents who wanted to show the home, say “Your agent might not have…” instead of  “Your agent didn’t…”

The solutions: You can sit down and write a set of letters, or you can take advantage of the Expired listing prospecting letters I’ve already written. 

They’re available in a few different packages…

The original set of ten Expired listing letters begins with an overview of the things that might have gone wrong. Subsequent letters go into more detail, discussing everything from pricing to presentation to marketing and negotiation, and even the importance of an agent’s reputation.

The set includes a seller’s checklist for getting a home ready to sell and a special report entitled “Why didn’t it sell?” that you can use as a lead generation piece on your website.

The short 4-letter expired listing prospecting set includes the checklist and special report, plus four letters that condense the information offered in the larger set.

The postcard-sized letters include the report and checklist, plus a dozen short messages that invite sellers to get in touch with you and learn more about the possible reasons why their house didn’t sell the first time around.

The high-end expired listing prospecting letters do lay a little more blame at the feet of the agent, because some high-end sellers won’t be open to thinking the failure has anything to do with them.

These letters point out some of the differences between selling a mid-range home and a luxury home, and they offer assurance that you DO know how to do it correctly.

The Multifamily Expired Listing letters are similar to the high-end letters in that they point out the differences between these listings and single family home listings.

The “Old Expireds” set solves the problem of being lost in a sea of letters. By the time a month or two or three have gone by, most agents will have crossed those expired listings off their lists and gone on to new ones.

If you keep good records and keep an eye on the MLS you’ll spot the ones who decided not to relist immediately – and who may be ready to start over now.

If you wrote when the listing first expired and got no response, try it again in 2 or 3 months. Those sellers might be rested up and ready to get moving!

All of these sets offer your time and expertise to sit down with the homeowner, go over the facts, and help them figure out what went wrong.

After reading the letters in any one of these sets, your prospects should be able to see if their own actions were the cause of their troubles, and they should be able to see if the agent they chose failed them in some way. They’ll compare what their agent did to what you tell them should be done.

 

Graphics courtesy of Stuart Miles |freedigitalphotos.net

 This post originally appeared at: https://copybymarte.com/the-allure-of-expired-listings/

Comments(8)

Beth Atalay
Cam Realty and Property Management - Clermont, FL
Cam Realty of Clermont FL

Hello Marte, I know many go after expired listings and I'm one of those agents. I only reach out to old expireds, it's a fact that sellers with expired listings get tons of calls the day after, not a fan of calling.

May 18, 2017 12:14 PM
Marte Cliff

Thanks Beth Atalay - In our area hardly anyone bothers, but I understand that in areas with ambitious agents, sellers can be bombarded in the few days following an expiration.

May 18, 2017 04:40 PM
Dick Greenberg
New Paradigm Partners LLC - Fort Collins, CO
Northern Colorado Residential Real Estate

Hi Marte - You're right - especially about timing. Right after the expiration is probably the worst time - you get lost in the feeding frenzy, and we've found that most sellers don't respond well to that. Timing the wait is a really inexact science - we've tried everything from 2 weeks to 2 months with modest success. A good letter - our preferred method - seems to be the really important piece.

May 18, 2017 12:40 PM
Marte Cliff

I guess it has to be an inexact science, Dick Greenberg, since everyone is different. I agree that the quality of the letter is all-important. 


When my son's duplex expired off the market the only two who wrote him were full of "I'm so wonderful!" One of them sent only one postcard. The other one has so far sent 3 large glossy brochures, plus 17 oversize glossy postcards - and all of them say "Pick me because I'm so wonderful."

May 18, 2017 04:43 PM
Joan Cox
House to Home, Inc. - Denver Real Estate - 720-231-6373 - Denver, CO
Denver Real Estate - Selling One Home at a Time

Marte, I have tried once or twice to chase after expireds, but don't really care for that. 

May 18, 2017 12:50 PM
Marte Cliff

If you don't care for them, it's wise not to pursue them, Joan Cox 

May 18, 2017 04:43 PM
Sheri Sperry - MCNE®
Coldwell Banker Realty - Sedona, AZ
(928) 274-7355 ~ YOUR Solutions REALTOR®

Hi Marte, 

You have put some very cogent thoughts together on this.  I am bookmarking it. 

May 18, 2017 03:05 PM
Marte Cliff

Thank you Sheri Sperry - MCNE® - I'll take that as a compliment.

May 18, 2017 04:44 PM
Nina Hollander, Broker
Coldwell Banker Realty - Charlotte, NC
Your Greater Charlotte Realtor

Indeed, it's an art in some way to prospect expired listings. I did my share when the market went sideways. Now... can't hardly find an expired listing worth taking in my market.

May 18, 2017 03:10 PM
Marte Cliff

Isn't that amazing Nina Hollander? I don't think the market here has ever been that hot. Even during what I term as the "feeding frenzy" from buyers, there were those who priced themselves so far above market that they just sat there.

May 18, 2017 04:45 PM
Dorte Engel
RE/MAX Leading Edge - Bowie, MD
ABC - Annapolis, Bowie, Crofton & rest of Maryland

Dear Marte,

In our market, most listings get multiple offers pretty quickly, but this would be great in a few years, when everything is surely going to turn again.

May 18, 2017 08:07 PM
Marte Cliff

Things always do turn again, don't they?

May 18, 2017 08:46 PM
John Wiley
Fort Myers, FL
Lee County, FL, ECO Broker, GRI, SRES,GREEN,PSA

One of your points sticks out for me: Don't put the other agent down.

Expired or not this should be our everyday practice.

Thanks for your post.

May 19, 2017 06:25 AM
Marte Cliff

John Wiley Although we're all tempted to do it at times, putting other people down is never a good idea. It just makes us look bad.

May 19, 2017 08:00 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Hi Marte

I pursued expireds in the past but I was clearly not very effective at it, perhaps for the reasons you mentioned. Bookmarked as I am considering adding this to my repertoire again, with some improvements!

Jeff

May 19, 2017 07:37 AM
Marte Cliff

Good for you Jeff Dowler - Just like Jello, there's always room for improvements!

May 19, 2017 08:01 AM