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I Hate Staples

By
Services for Real Estate Pros with Referral Group Incorporated

Sorry folks, this is a rant. Staples never fails to disappoint. Whether in store, online or trying to speak with a human being it is a problem. There is never anyone who can make things better. Prices in my area are high and there are no choices in the country. I called the corporate office and it is all automated and not a human to be found.

My receipt indicated a discount for returned cartridges. I didn't get one. When I spoke to the store manager I was told........get ready for it, "let me tell you what it means." I'm a good reader and knew what it meant. I am done with this and will write the CEO. I spent a lot on ink, more than the printer cost and no one is interested in the consumer, me. Sorry about that.

Posted by

When you think about real estate, it is time to focus. I have helped people for close to thirty years in all areas, and made the process not only simple but enjoyable. Why should you go it alone or settle for less? Call me and find a partner to help, direct and get you where you want to be.

Sheila Anderson

The Real Estate Whisperer...... Consultant, Trainer, Facilitator 732-715-1133

 

William Feela
WHISPERING PINES REALTY - North Branch, MN
Realtor, Whispering Pines Realty 651-674-5999 No.

I have had issues also...Never go there any more because of the issues yoiu state

Feb 21, 2018 05:43 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks William. It is never just one.        Sheila

Feb 21, 2018 05:45 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Sorry for your drama Sheila, I used to get my Toner cartridges... around $105-$130 a piece for my HP Laser Jet Printer... go figure they would sell me at full price "refilled ones" my printer could tell if it was new or a refill... now I always reach out to HP and at no charge a day later it is delivered to my door...Endre

Feb 21, 2018 11:34 PM
James Dray
Fathom Realty - Bentonville, AR

Morning again Sheila.

While I don't know what printer you are using, like Endre Barath, Jr. I have an HP.  Their large cartridge is expensive but they last me about 2 years and I print a lot.  Price per page is actually cheaper than a laser one

Feb 22, 2018 01:52 AM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Yicks !  We home office and have two commercial grade printers so don't use any change store ink....and most often Office Max has everything else...and is easily available on line...good luck !

Feb 22, 2018 02:33 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Endre. No charge is good. TY       Sheila

Feb 22, 2018 04:28 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi James. I have an Epson. I don't use it enough to have a good one. The ink tends to dry up because I don't print enough. Thanks.     Sheila

Feb 22, 2018 04:30 AM
Gabe Sanders
Real Estate of Florida specializing in Martin County Residential Homes, Condos and Land Sales - Stuart, FL
Stuart Florida Real Estate

Good morning Sheila.  Oh, oh!  I need to return something to Staples today.  I hope it doesn't go as badly as it did for you.

Feb 22, 2018 04:35 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks Sally.     Sheila

Feb 22, 2018 04:37 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Gabe. I hope so too. TY   Sheila

Feb 22, 2018 04:37 AM
Grant Schneider
Performance Development Strategies - Armonk, NY
Your Coach Helping You Create Successful Outcomes

Hi Sheila - I go there but only when I know what I want.  The people there are no help at all.

Feb 22, 2018 08:11 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thank you Grant.       Sheila

Feb 22, 2018 08:12 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

You tend to get this with almost any business nowadays, and it totally sucks. Mouthbreathers, idiots.

I order my supplies from Office Depot and they deliver the next day. Talking to an employee is useless. Even if you could get through to one of them, their jobs are so automated they don't know anything. Oh, I only stack the ink cartridges, I don't know anything about printers . . .

Feb 22, 2018 10:02 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks Elizabeth. I agree.       Sheila

Feb 22, 2018 10:10 AM
Carol Williams
Although I'm retired, I love sharing my knowledge and learning from other real estate industry professionals. - Wenatchee, WA
Retired Agent / Broker / Prop. Mgr, Wenatchee, WA

Hi Sheila,
The Staples here closed.  Their customer service is apparently a customer wide problem.  I've been pleased with Office Depot.

Feb 22, 2018 02:28 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks Carol. No Office depot here but maybe I'll try them online.     Sheila

Feb 22, 2018 02:48 PM
Lisa Von Domek
Lisa Von Domek Team - Dallas, TX
....Experience Isn't Expensive.... It's Priceless!

How frustrating for you Sheila Anderson .  I know that I don't see many Staples stores here in the Dallas area, some have closed...this may be why!

Feb 22, 2018 06:36 PM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Thanks Lisa. Perhaps.    Sheila

Feb 23, 2018 04:19 AM
Joe Pryor
The Virtual Real Estate Team - Oklahoma City, OK
REALTOR® - Oklahoma Investment Properties

I feel the same way about Staples. Although Office Depot is farther away I chose to drive the extra.

Feb 23, 2018 04:44 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Hi Joe. There is no Office Depot anywhere near her. :( TY     Sheila

Feb 23, 2018 04:48 AM