I have the misfortune of being used by the worst company in the world for some six years. That company is Spectrum or whatever else they have called themselves. I would rather be without cable, computer and telephone than to have to deal them any longer. The only thing they do consistently and with aplomb is distract, misrepresent, and "drop calls."
Yes this is a rant but I maybe gone awhile given I plan to terminated my service so I wanted everyone to know why. The only redress I have is here and on other social media because as a corporate culture they are taught to delay and pronounce that you matter, when in fact they really don't care about relationships because of their monopoly.
Today has been quite the day. I started calling due to lack of service at 7:30AM. When at 8 I finally spoke to someone the dance of danger began. "Oh we'll have to get someone out there today, because we can't fix it from here." They never call back, have other departments that they can't contact directly, and blow you off without thought. I AM SO DONE.
Please tell everyone you know that Spectrum is the most despicable and unresponsive company doing business in the United States. Specifics never matter and certainly don't matter to Spectrum but I hope they are bombarded with thousands of folks saying bye, bye.
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