Special offer

Is it Better to be "Right" or "Polite"?

By
Real Estate Broker/Owner with Rulnick Realty, Inc.

This morning I received a somewhat terse email from an agent asking for a document related to a home sale. The agent represented the buyer and asked me to get a contract addendum to her right away.  Normally, I’m quite fast routing documents, so thought it was odd that I hadn’t already sent it. It’s been one of those weeks. Anyway, I responded quickly and said I would follow up.  I went ahead and found a copy on my phone and sent it to the agent. Since I hadn’t finished my morning coffee, it dawned on me slowly. Hadn’t I already sent it to her and to the title agent a few days ago?  I checked back and there it was – sent to both parties with a subject line.  Can you think of how many people would have re-forwarded the email to show that the task had already been completed? Or said – “I already sent it to you”?  The point would be to make the other party feel like a dummy.  To feel less competent. To show off our better work practices.  I think this is tempting in human nature. I did not. I never said a word. Would you?

It’s Wendy… It’s Sold!

Wendy Rulnick, Broker, Ru

Posted by

"It's Wendy... It's Sold!"

Wendy Rulnick, Broker/Owner Rulnick Realty, Inc.

Call Wendy Rulnick 1-850-259-0422

email itswendy@rulnickrealty.com

www.rulnickrealty.com property searches and community info

Wendy Rulnick helps real estate buyers and sellers on the Emerald Coast of Florida.

Rulnick Realty

 

Liz and Bill Spear
Transaction Alliance 513.520.5305 www.LizTour.com - Mason, OH
Transaction Alliance Cincinnati & Dayton suburbs

It's a bit of a catch-22.  Is it better to let them think you don't take care of business?  In the end, our clients are better served the more we keep quiet about these kind of things.  Bill

Apr 25, 2019 11:35 AM
Wendy Rulnick

I understand your point, Bill, but sometimes it's like "why spend the energy"?  I'll just re-send them what they missed. They might have had a bad day.

Apr 25, 2019 11:50 AM
Kathy Streib
Cypress, TX
Home Stager/Redesign

Hi Wendy- it's always a tough call but then I ask is it worth my time to be right?

Apr 27, 2019 05:50 PM
Wendy Rulnick

It depends on the situation.

Apr 28, 2019 07:43 AM