I have the best possible clients! Pre approved, over qualified, plenty down and ready to move with NOTHING to sell. They've picked out some nice homes and are ready to rock and roll. So I call to make the appointments on two of them. Guess what!??? No answer not only at the brokerage, but not with the agent office line OR cell. All day...no response to my voice mails!! What the heck do I do. These folks will write an offer tonight!!
And no answer. Still don't know if it's ok to show. This happened last week with a different listing and guess what..they got passed up and we kept looking! Do you want to sell your flipping listing? Answer your calls, voice mails or put your listing with an appointment center who will do the job you're unable or unwilling to do!
Listen, I know times are tough. People are getting jobs outside the industry. But you can't be a really top agent and be full time! Your clients expect better of you. What is MY fiduciary duty to YOUR seller if we can't see the home my clients have a huge expectation of possibly purchasing? Do we go to our local association? To your broker (who doesn't answer the phone either?) What's to be done?
In other words: to be a top agent you must represent your client fully. If you cannot fulfull your duty then find a way to make it work. Or refer them to an agent who will get the job done.
Frustrated...I"m off to (hopefully) show and write...wish me luck!
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