There is absolutely no excuse now a days for NOT sending and receiving instant communications. Remember the old days when the check was in the mail? When did you mail it? From where? What address? Did you put a return address on it? Check or money order?
SNAIL MAIL HAD ITS RULE
Snail mail captured us to this mentality and we went into the wait and see mode. Look how unproductive that is today to waste time and if there is high stakes involved, it is considered a non performing action where late charges and warnings are given to deter this activity
DO YOU TEXT?
Today, when you want to know something, there is no quicker way than texting about it. It is quicker than a phone call, an email, fax or even a visit. You text and someone texts back. Person to person express communications is what texting provides. I now ask...do you text?
THE LAST THING SHOULD GETTING A HOLD OF SOMEONE
It is interesting to note that when the subject matter is in the hundreds of thousands of dollars, the people using the system relax or discount the communications while in my opinion they shouldn't. It should be the other way around. Same with luxury items too
THE ONE TIME I DONT...IT DOES
My phone goes off all day long with texts and emails. The phone goes where I go. The only problem I have is when I don't take the phone with me just for a moment and that is when my system breaks down. It is that human error involved not the communications. I was missing
MY BUSINESS STRATEGY FOR 2014
What then? The phone has to go where I go and either vibrate or make a noise and I will respond. Socially I would not lend myself to being available to something like this similar to what the teens do chattering away day and night... NO. But professionally I see the advantages
CAPTAIN ON DECK...man your stations
If I am moving something in the hundreds of thousands of dollars, if I am advertising at different points of sale and spent good money to get a response and if I need to monitor a situation and its well being then I am available during business hour times without question.
I TRIED REACHING YOU?
If there is a problem, the problem lies elsewhere and I never lose a conversation where someone has said they couldn't get a hold of me because I was unreachable. I chose this as my branding for now. But one day it will be come standard. Until then, I am gaining recognition and results
YOU CAN'T BE AVAILABLE ALL THE TIME
For those that are tempted to argue, it is not me making the rules but this technology instead. It is compelling professionals to up their presence, customer servicing and communications. You don't have to rise to the occasion but know this...
YOU MAKE ME LOOK GOOD
The ones that do want to do business this way will make you look like you don't
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