customer: Our Steps To A Happy Satisfied Customer - 07/23/12 12:03 AM
We get calls from potential students every day who inquire about our Real Estate School and courses.  Most of them have no clue where to begin with the Real Estate licensing process.  My wife Judy, who is a broker, and real estate instructor herself, handles all the calls that come in.  She has a pleasant attitude and lots of patience and takes the time to answer all questions. Judy treats each call as unique and shows a genuine interest in the needs of each individual.  She goes above and beyond to help with each person on a personal basis.
In some cases,  the students that call have not yet … (7 comments)

customer: Called the Customer not Principal - 05/28/11 02:33 AM
In a transaction broker relationship, the seller or the buyer is called a customer, not a principal.
In a transaction broker relationship the (customer) is not responsible for the acts of a licensee. Transaction brokers may represent both buyer and seller in a real estate transaction.Chapter 475 defines customer to mean a member of the public who is or may be a buyer or a seller of real property and may or may not be represented by a real estate licensee.
Information is courtesy of Rowlett Real Estate School LLC and Captain Wayne Rowlett.
For information on our classroom courses and … (3 comments)

 


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