I want to tell you a story about a Continental flight attendant

Managing Real Estate Broker with Heritage Texas Properties TREC # 0524744

This story starts out at the NAR Midyear Conference and Board Meeting and WCR event in Washington DC May 11-16, 2009. After a very long week at the trade show, this flight attendant, Debbie Terrago did something I think needs to be brought to everyone’s attention. You see this flight attendant is also a fellow Realtor® and because of her, a completely full 737, was able to continue on to Houston... One of the flight attendants, working the flight became very ill right after takeoff and could not work the flight... and federal rules require 4 flight attendants on this flight.

I am sure Debbie was as tired as I was after a long week at the NAR Meetings and was probably looking forward to just kind of sitting back and relaxing.... But she did what a good Realtor® and flight attendant always does; she got the deal done....

You see, Debbie volunteered to work the flight back to Houston so we would not have to return to Washington DCA and pick up another flight attendant. Everyone at both Continental Airlines and the entire Continental flight 1059 owes Debbie Terrago a debt of gratitude. And I just want every Realtor® & future client to know, she will work for you and will get the job done.

Thanks again for working the flight so we could go home.


Whether you're interested in buying your first home, your next home, or just want to know more about home-ownership in general, I encourage you to check out a couple of great online resources: http://www.texasrealestate.com/ or http://www.har.com/ and for all of your Pearland TX and Northern Brazoria and Galveston County real estate needs, please visit my site at http://www.danfrankrealty.com/. All of these sites offer tons of useful, real estate-related information geared specifically for Texans.

Danny Frank is a local Pearland TX Real Estate expert!

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Goodbye Active Rain
Out of Real Estate

Danny, how cool is that!  Just one thing, was this a liability issue for the airline?

May 21, 2009 01:13 AM #1
Bobby Carroll
Dakno Marketing - Clayton, NC
Real Estate Marketing

Danny - Awesome job sharing this heroic story. With so much bad news about poor customer service delivered by airlines, it's tremendous to hear how Debbie went well beyond "the call of duty" for her friends, her fellow passengers onboard and her company. Hats off to Debbie Terrago and to you for sharng this post!

May 21, 2009 01:22 AM #2
Danny Frank
Heritage Texas Properties - Houston, TX
The Real Estate Expert



I don't think so... Debbie is a 20+ year veteran with CO....

May 21, 2009 01:26 AM #3
Eric Villaverde
DoubleTree Home Inspection Services L.L.C. - Phoenix, AZ

Step up to the plate and get the job done with no recognition needed. Great story

May 21, 2009 01:31 AM #4
Richard Weeks
Dallas, TX
REALTOR®, Broker


Great story and congradulation to Debbie for stepping up and getting the job done.

May 21, 2009 03:22 AM #5
Ricki Eichler McCallum
CastNet Realty - Corpus Christi, TX
Broker,GRI,ABR, - Your Coastal Bend Home Source

Bravo, Bravo to Debbie for going beyond the call of duty like Realtors do all the time.  And to you Danny for pointing it out.

May 21, 2009 02:36 PM #6
Angelia Garcia
Pure Realtors - Dallas, TX

What a great flight attendant.  She's cool.

May 31, 2009 12:55 PM #7
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