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Dress for Success - Have we Become too Casual?

By
Real Estate Agent with Long & Foster 0225078705

Years ago in real estate I can remember the phrase "Dress for Success" was a major component of sales presentations.  There was not a seminar you would attend that did not stress the fact.  A trip into the office confirmed that there was a "Dress code" that complimented the professional image of the company you were associated with.  This was not limited to just one company, but in several companies that I was associated with.  The first reason was that we represented our clients in the biggest possible transaction of their lives. Their home or purchase represented their dreams, a fulfillment of their goals, the sweat of many hours working overtime and saving to achieve those goals.  Dressing up, made clients feel at ease that someone competent was assisting them.  Those were the times that a real estate agent actually qualified the buyer financially before giving them to a loan officer.  Buyers and sellers listened to our advice, and out opinions were respected.

In the early 2000's professionalism waned when catering to the more casual "Dot com and Tel.Com" crowds.  Dress and appearance gave way to a more casual attitude with this easy money crowd.  This casual crowd were not bankers, or corporate biggies that climbed up the ladder.  The tech crowd was a group of buyers and sellers that took the elevator to the top floor.  These were not blue collar workers that clocked double shifts to get overtime pay to buy a home.  They started off with 6 figures when they graduated college and we offered major stock options.  This was a crowd that made big money very quickly and wanted to use credit to purchase their homes and use excess cash to keep their investments making money and funding their 401Ks or SEP IRAs.  Casual ruled the day, and everyone made money.  The experienced and professional real estate agent was now a dinosaur and a hairdresser, golf pro or personal trainer took the place as the real estate agent...and no one batted an eye.

Now we are in a different time in real estate.  Monehy matters again, nad easy credit does not pull the wieght. For the consumer we have gone full circle in our importance.  Knowledge and experience are the only way out of the mess we are in.  Buyers and sellers both need assurances, they need something more than a dressed up manaquin assure them you have the skill set and solid experience they need to assist them.  Dressing professional may also give you an edge in negotiations. Appearances and perception is everything. 

Do you think it is time we revisit "Dressing for Success?"

Posted by

James Crawford Broker Associate

Long & Foster Fredericksburg Virginia

678-595-5286 Direct

 

Fredericksburg VA Real Estate Agents, Spotsylvania County Homes for Sale, Spotsylvania County VA Homes, Stafford County VA Homes, and City of Fredericksburg VA – Luxury Homes, Lots, Land, and New Home Construction. Buying or Selling Call Me!  

 

Long and Foster Fredericksburg VA

Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Donna Bigda Realtor® CDPE e-PRO Branford Connecticut Real Estate (RE/MAX Alliance)  Overdressing is not good either.  We do not want to intimidate potential clients.  Finding the right balance is very important.

Jul 02, 2009 03:01 PM
Richard Stabile
Re/Max Real Estate Limited - Oradell, NJ
Bergen County New Homes Builder Realtor

Jim:

I wore a suit 7 days a week until around 1998 when I got heavy into building. I ruin a suit, 7 days a week. But I do agree, a well dress professional deems power and respect.

Richard

Jul 02, 2009 04:43 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA
Jul 03, 2009 01:11 AM
Carol Culkin
Diamond Partners Inc - Overland Park, KS
Overland Park Residential Real Estate

Jim - I think it's all about the clientele we might be working with for a given day.  Sometimes we can over-dress and that makes people feel awkward.  

Jul 03, 2009 02:49 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Carol Culkin (Houlihan Lawrence Realty) You are right.  Balance is very important.

Jul 03, 2009 04:07 PM
Elaine Reese, REALTOR® in central Ohio
Real Living HER, Powell Ohio - Powell, OH

I think there is somewhat a double standard for guys vs gals. A guy can still look fairly professional in Dockers and collared knit shirt, while a gal would appear almost too casual in the same outfit. The gal can throw on a casual blazer and it works better. (Heat isn't a big issue here)

On some Sundays I tour open houses just to look at inventory. Sometimes I'm amazed at how the agent is dressed for such an important opportunity for both the seller as well as to meet potentially new clients. I'm a believer in dressing up for closings, listing appointments and open houses. When showing homes the dress can be a little more casual depending on the homes/property and the outside elements. (wearing heels in 6" of snow or to walk a muddy new-build lot is just as stupid as is ties in 105-degree heat)

Common sense prevails, but I believe in dressing up as much for the occasion as I can. I do it out of respect for my client as it is a subtle clue that I think the client is important enough to me that I bothered to dress up just for them. If an agent looks like they just came from working in their yard, it can send a signal that the client is "interrupting" the agent's day.

 

Jul 04, 2009 03:43 AM
Esko Kiuru
Bethesda, MD

Jim,

People in the business - real estate agents, mortgage pros etc. - did get a bit too casual during the bubble. If they want to succeed now the attitude has to change to be successful. Dress professionally is the way to go.

Jul 04, 2009 02:13 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Elaine Reese, REALTOR® in central Ohio (Real Living HER, Worthington Ohio)  Elaine, I love your response!

  "Common sense prevails, but I believe in dressing up as much for the occasion as I can. I do it out of respect for my client as it is a subtle clue that I think the client is important enough to me that I bothered to dress up just for them. If an agent looks like they just came from working in their yard, it can send a signal that the client is "interrupting" the agent's day."

Jul 04, 2009 02:39 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Esko Kiuru - Las Vegas NV Mortgage Consultant (Mortgage Consultant)  I agree.  During the bubble things were way casual.

Jul 04, 2009 02:40 PM
John Slocum
Premiere Property Group, LLC - Vancouver Washington - Vancouver, WA
Broker, SFR - Vancouver WA Real Estate

Hello Jim, out this way I'm told Washington's own Bill Gates at Microsoft is the source for the more casual look at work.  However, Kat and I believe that Business Casual does not mean jeans, shorts and other off-work attire.  Like others here we do have days we're going to tromp around the back 40 showing acreage or, look at ratty fixers -- then we'll mirror appropriately (clothing wise) for the situation.  Otherwise, quality clothing ensembles are what we're most often found in.  Thanks!  John

Jul 05, 2009 02:56 AM
Andrew Mooers | 207.532.6573
MOOERS REALTY - Houlton, ME
Northern Maine Real Estate-Aroostook County Broker

I would not call it putting on a costume. Being you, real and knowing showing a horse farm stable, walking over the back forty in a three piece suit is not a match for the buy/gal wanting the property is key. Overall, they see Jim with his neat, professional sports coat, ready to work colors and a smile...that's why works. If Jim was a tatoo artist, not the look you would be after to attract those wanting and sporting body art.

Jul 05, 2009 02:58 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Alexander-Slocum REMAX Team - Vancouver WA Real Estate (RE/MAX equity group, inc. - Vancouver Washington)  I agree.  Balance is nneded.  Jeans are out unless I am showing land or walking lots.

Jul 05, 2009 08:05 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Andrew Mooers | Northern Maine Real Estate / Aroostook County Broker (MOOERS REALTY)  LOL!  No tattoos here...they'd clash with my body piercings!  LOL!  Just kidding.  Sometimes it is bring better  than one's self, but not in a false sense.  I love causal, but sometimes it is not fitting for the occassion.  It is just like sneakers looking out of place at a formal event.

Jul 05, 2009 08:09 AM
Mirela Monte
Buyers' Choice Realty - North Myrtle Beach, SC
Myrtle Beach Real Estate

Jim, being the boss means I have to be there when everyone else drops the ball.  Consequently, I have gone to the office in my workout gear, my blue jeans and other, less flattering outfits.  I can tell you with certainty that accidentally meeting new clients in less desirable outfits does not convey the right message and cost me money.

Except for those unfortunate emergency situations, I always dress up for the office.  To do any less is way too expensive...

Jul 05, 2009 03:46 PM
Mirela Monte
Buyers' Choice Realty - North Myrtle Beach, SC
Myrtle Beach Real Estate

This fine blog is now featured on the Optimist Group.  Thank you Jim!

Jul 05, 2009 03:47 PM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Mirela Monte, Your Myrtle Beach Real Estate Connection Out mothers instilled in us the right ideas that we never know who we would meet, and under what circumstances... and as someone mentioned earlier..."First impressions are lasting!"  Thanks for the featured post!

Jul 05, 2009 04:28 PM
Matt McLaughlin
The Pest Force - Myrtle Beach, SC

Hey Jim, David Painter touched on this in his blog, Dress the Part @,

http://activerain.com/blogsview/1035897/dress-the-part

There are some other comments on the subject there as well. Good points!

Jul 07, 2009 01:43 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Matt McLaughlin (The Pest Force)  Thanks Matt, I will check it out.

Jul 07, 2009 01:54 AM
Tina Maraj
RE/MAX One - Fullerton, CA
Celebrating 30 Years of Real Estate Sales

Jim you are so right! Especially in So Cal. Agents are running around in Flip Flops!

Jul 14, 2009 03:25 AM
Jim Crawford
Long & Foster - Fredericksburg, VA
Jim Crawford Broker Associate Fredericksburg VA

Tina Maraj Fullerton Realtor (RE/MAX North Orange County)  I think this is the new national dress code.

Jul 14, 2009 10:18 AM