Special offer

Dear Short Sale Seller: can't you see I'm trying to help you?

By
Real Estate Agent with Alain Pinel BRE 01367196

I think we have reached a point where I CARE MORE ABOUT THE SELLER'S FINANCIAL WELL-BEING THAN SHE DOES.

Short sale should also mean short fuse.

No matter how many times we explain to people that short sale is anything but short, and that it will take time to get a response that will determine the right course of action, some people have short memories.

This seller previously listed her condo with another agent but didn't get a single offer after more than six months. I agreed to help her because although there are two loans, they are both with Bank of America. When I took over the listing I staged it a little bit, posted more pictures and a visual tour, and immediately received two good offers. The first offer I sent off to the lenders, and the second is in back-up.

I even engaged a third party short sale negotiator to try to move this process along. Unfortunately, the process is moving at a snail's pace.

The seller was apprised every step of the way....but she is complaining that it's taking so long. She wails "It's been a year!" (I have only had it 3 months). At this point, she just wants to forget about the property and let it foreclose. She is starting to remove things like drapes, and she turned off the electricity.

Told her she can't remove things like fixtures from the property because these items are part of the property as advertised on the MLS, and on the offer.

Also tried to explain (again) why a short sale is less disastrous on her credit than a foreclosure.l  gave her a printout on the effects of a short sale versus a foreclosure, and why we are doing our best to have this sold before the bank takes over.

She's saying she doesn't care. Let it foreclose!

The buyer is hanging in there....and wants to move forward if the bank will approve the short sale. So until we receive a definitive answer, the contract is in play. I have apprised the buyer's agent to not be surprised if the seller cancels. And that may be the best solution for all.

Comments(7)

Carol Hanson Sheehy
Prudential Florida Realty - Naples, FL

You are doing a great job!  People can drive you nuts!  Short sales are not for everybody, they take patience. 

Aug 17, 2009 09:29 AM
Greg Saffell
Tucson, AZ
Real Estate Professional Tucson, Oro Valley AZ

Hi Pacita, Most agents try to avoid doing short sales, and for good reason. I saw this as an opportunity and obtained the "Certified Distressed Property Expert"designation. I know what I'm doing but my experience mirrors yours. The major lenders don't seem to know what they're doing and many of these potential sales just drift along until the buyer decides to go elsewhere. It's almost as if they want to 'build' their real estate inventory through foreclosures rather than complete the short sales and reduce their non-performing loan portfolio. I've worked with the bank you mentioned and unfortunately they seem to be the most difficult and unresponsive of all. It's very disappointing and I still strongly advise my buyers to avoid them if possible.

Aug 17, 2009 09:40 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Carol --- I do short sales because I've succeeded in closing listings and sales. I just didn't think I'd encounter any problems when the lender is the same for both loans.

Greg --- after this last short sale, I will have to determine whether a short sale is worth trying for properties with more than one lender. Some folks on Active Rain have indicated they have been successful with this type of short sale....

Aug 17, 2009 10:13 AM
Wendy Rulnick
Rulnick Realty, Inc. - Destin, FL
"It's Wendy... It's Sold!"

Pacita - How disappointing....  I also see the stress these sellers have, and some just want to be "done" no matter how...

Aug 17, 2009 11:21 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Wendy --- I truly empathize with these upside-down folks...but my fear is that I will be seen as one of "them" who, in the seller's mind, is not helping her out of the hole she's in.

Aug 17, 2009 11:26 AM
Wendy Rulnick
Rulnick Realty, Inc. - Destin, FL
"It's Wendy... It's Sold!"

Pacita - All we can do is provide the information and point the way. They have to choose to walk in the right direction.  Don't beat yourself up!

Aug 17, 2009 11:30 AM
Pacita Dimacali
Alain Pinel - Oakland, CA
Alameda/Contra Costa Counties CA

Wendy,

"Don't beat yourself up!"

Thanks. I needed that!

Aug 17, 2009 11:52 AM