I always like to watch the roll-out of new products because the quality of the marketing can tell me a lot about what they expect from their products.
In some cases, a product is introduced with Excellent marketing but it is competing against another product that is already very well established. I think the original marketing for Microsoft Excel and Microsoft Word fell into this category. I thought the marketing was excellent but they were trying to compete against the very well-established WordPerfect, WordStar, and Lotus 1-2-3. One might wonder where those three competing products are now and what happened, and that brings us to....
Good marketing -- This quality of marketing is usually done for products that are well-established in the marketplace. Unfortunately, if a competing product comes along with Excellent marketing, and the company with merely Good marketing doesn't respond, Excellent marketing will win, all other things being equal or nearly equal. This, I believe, is what happened to WordPerfect, WordStar, and Lotus 1-2-3 when Microsoft Word and Excel arrived on the scene.
Sometimes you'll come across Bad marketing and wonder just what the heck the company -- or its advertising agency -- was thinking. Bad marketing, like beauty, is in the eye of the beholder. For example, many people, including me, are not fans of sexual innuendo commercials, like many of those run by Quiznos. The second commercial here particularly creeps me out.
None marketing is even worse than bad marketing. None marketing is usually done during periods of company stagnation and disinterest, or when the whole economy is in decline. Companies that are resting on their laurels and think that people will be loyal to them and companies that forgot to put some marketing money aside for when the whole economy was bad are highly susceptible to None marketing. During the good times, those companies usually gave all their money to their executive employees are nice bonuses, leaving nothing for the company when the product or market soured.
Although we seem to be coming out of a nice, long recession due to the aggressive ecnoomic policies of President Obama, that doesn't mean that everyone will be reverting to their formerly Excellent and Good marketing because many of those companies are no longer around, having fallen into the Bad marketing or None marketing categories during the recession.
If you're just barely surviving and hoping that the recession ends soon, it might be time to ratchet your marketing up to a higher level.
Excellent, Good, Bad, or None. Which have you been? Which do you want to be?
13 Comments on Your choices: Excellent, Good, Bad, or None
OCT
22
2009
That second one was disgusting. I think it was a man and a man machine eaither way I didn't want to go buy a sandwich. Some commercials just get crude and It is a "turn off"
A lot of us are stuck somewhere between none marketing and bad marketing (not enough and on the cheap) with the economy the way it is. I'm grateful for the Internet, it takes very little money, but does require some skill to market to a large audience. By the way....what's WordPerfect...never heard of it. :)
The most lethal combo is to have excellent marketing and bad product or service. People will find out just how bad you are much more quickly and then you won't be able to control the "viral" marketing that takes place.
Great breakdown of the types of marketing we see every day. I agree, those Quiznos advertisements are pretty creepy. Right now I'm mostly focusing on Internet based marketing. It is often a lot more work than traditional avenues, but the price is right. People can do so many things now days to get their name/product/service out there for free. It's often time consuming but it usually pays off.
Russel, I have to wonder who these Creative Geniuses are that think up these awful commercials....and who APPROVES them? Honestly, I think NO marketing would be better than there, they were just awful!
Hi Russel ~ Has somebody at Quiznos lost their mind? When you stuff like this you just have to marvel that these grotesqueries got past committees, sign offs, etc. Yeegads. I'm working on putting together a marketing plan for 2010 - something I don't always do. I'm aiming for regular, consistent efforts rather than the willie nillie approach.
Russel, I have personally seen a lot of "nOne" marketing regarding listings! Oh my!!! I didn't know there was such a category. So, now, on a listing appointment, I can offer the following service guide:
Excellent marketing $$$$$$
Good Marketing $$$$
Bad Marketing $$
nOne Marketing $$$$$$$$ (as I will really have to restrain myself to do absOlutley nOthing!) HA!
Excellent point Russel. To confirm what you are saying, back in 1989 when the bottom was falling out of our market, we decided to double our marketing efforts instead of pulling back and we have never looked back since then.
Good post. Put it in our group... Be The Best In Your Field so we can feature it.
HA! Russell, I am new to your post and subscribed because I noticed you always have a cat your in posts. I'm not a huge cat fan, but I thought it was unique and thought "I'll check out this guy".
I like your examples and can see where a woman saying "A woman likes more meat" is not something that makes me run out and buy a sandwich. I get their point though and I guess thats what they are shooting for.
In another lifetime, I owned a marketing/pr firm....and was asked to roll out a new product...oh great...market introductions...new packaging...I was sooo excited. It was a combination of margarine and butter...not as expensive as one...supposed to be better tasting than the other and on and on the features from the manufacturer continued....and then the "crusher"....I wanted it call it "Butterine"....sounded like something new and different...their vote was for Marbutt....I decided no one would want to put Marbut in their mouth...no marketing for me.
Hey, Ross - I know that "sex sells," but sometimes I think advertising doesn't understand what that means. I agree that the second commercial was particularly disgusting.
Hey, Anita - I think WordPerfect is still around. At one time it had something like 70 or 80 percent market share. Now there might be 70 or 80 users total.
Hey, Mike -The cart before the horse syndrome. Create a great product and then market it.
Hey, Carra - Any type of marketing usually takes time to determine what kind of marketing it was. That's why advertising companies can demand a lot of money if they have a great track record.
Hey, Carole - The first tasteless Quiznos commercial was run during the Super Bowl five or six years ago. I had never heard of Quiznos until that Super Bowl, and after that commercial, I knew that I would never eat there. They have done nothing recently to try to win me over, preferring to push me further away.
Hey, Liz - One thinks that the company went on vacation and that some Subway employees approved these ads for Quiznos.
Hey, Jane - I like the choices for your services that you have come up with for your customers. Very creative, especially the service fees! LOL
Hey, Al and Peggy - The first time I hit a recession, back in the late 1970s-early 1980s, my wise old grandmother reminded me to double my advertising. Wow. Did that ever work!
Hey, John - I'm not sure I can let someone wearing a Longhorn cap subscribe to an Aggie blog - LOL. Gig ‘em, Aggies!
Hey, Sally - I know I would not have purchased Marbutt. There is a restaurant here named "Japanus." It's a Japanese restaurant in the U.S., so I understand them running it together, but one's first inclination is reading that might be "Jap anus," not appetizing for a restaurant.
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That second one was disgusting. I think it was a man and a man machine eaither way I didn't want to go buy a sandwich. Some commercials just get crude and It is a "turn off"