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No! Seriously! The definition of "Insanity" is attempting to please ALL of the people ALL of the time. #in

By Barry Owen

Real Estate Broker/Owner with Pareto Realty TN #251071

February 19, 2010 02:01 AM

Are you a people pleaser?

Do you just LOVE doing whatever it takes to "make people happy"?

Does it literally drive you crazy when you can't seem to please someone?

Do you start wondering what's wrong with you?

Have that feeling you've lost your People Pleasing powers?

I'm going to do my best to let you let yourself off the hook a bit by suggesting that there might actually be people in this world who are not very happy people (for whatever reason) and that there may be NOTHING you can do to satisfy them.

Invest your "people pleaser" skills in people who are pleasable!

The good news is that most people ARE pleasable.

It's those few who are not who can spoil the brew.

So . . .

What do you do about these unpleasables?

Seth Godin wrote a brilliant answer to this oh-so-complicated question here:

more, More, MORE

in which he ends with this rare wisdom: "Firing the customers you can't possibly please gives you the bandwidth and resources to coddle the ones that truly deserve your attention and repay you with referrals, applause and loyalty."

I (and Seth) are just sayin'

Best,

Barry Owen

Principal Real Estate Broker
Keller Williams Realty
30 Burton Hills Blvd Suite 175
Nashville, TN 37215 - Green Hills

Call me: 615-568-2123 615-568-2123

email me: barryowen@kw.com

Visit The Owen Group http://www.theowengroup.net
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Edward & Celia Maddox

The Celtic Connection Realty - Queen Creek, AZ

EXPERIENCE & INTEGRITY - WE TAKE THE HIGH ROAD

Thanks for posting. We learn a lot from Active Rain blogs. Best Regards,

Feb 19, 2010 02:02 AM

Linda Powers

Resort Realty - Duck - Duck, NC

On the Outer Banks

Great thoughts ... something I need to periodically re-think. Thanks.

Feb 19, 2010 02:05 AM

Dr. Paula McDonald

Beam & Branch Realty - Granbury, TX

Granbury, TX 936-203-0279

Thanks for that post! We do all want to please but there ARE those folks out there who CHOOSE to be difficult and they are mostly just unhappy!

Feb 19, 2010 02:07 AM

Sonja Patterson

Keller Williams - BV - College Station, TX

Texas Monthly 5-Star Realtor Recipient for the Hou

Ah, Barry, what timing!! I just hung up with an "unpleasable" person...not a client...but another agent that I'm working with. ('Nuff said),

I am, by nature, a people pleaser...I am truly happier when everyone's happy...but I'm no doormat...and I will be a sweet mama bear (grrrr!) for my clients. :)

Feb 19, 2010 02:11 AM

Jill Schmidt

Aurora, CO

That's a great quote, thanks for sharing it. I'll have to remember that one!

Feb 19, 2010 02:15 AM

Don MacLean

New England Real Estate Center Inc. - Easton, MA

Realtor-Homes for Sale- Easton, Mass 02356

I love a good qoute,

do not look at firing a client you cannot possibly please as a firing, look at it as a celebration for ice cream.

Helps you cool down

Don

Feb 19, 2010 02:26 AM

Lenn Harley

Lenn Harley, Homefinders.com, MD & VA Homes and Real Estate - Leesburg, VA

Real Estate Broker - Virginia & Maryland

Pleasing people isn't our job. Real estate brokerage is our job. When we do a good job, folks are going to be pleased, OR NOT. Don't forget, some folks find being pleased unpleasant.

If folks want to be pleased, they need to go to the circus or to a carnival.

Or, Baskin Robins.

Feb 19, 2010 02:35 AM

Mike Weber

Keller Williams Realty Northern Colorado - Fort Collins, CO

40+ years in Northern Colorado

I like Seth's quote, and have found that to be true many times. Unfortunately, I am a slow learner and still try to please almost everyone. I am getting better, though.

Feb 19, 2010 02:41 AM

Larry Brewer - Benchmark Realty llc

Benchmark Realty LLc - Nashville, TN

Barry - I was in the business for several years before I understood that not all customers are good for me. Now some of my friends think I have this down to a science, and I usually tell the client that it will happen if they don't live up to their side of the agreement. It's just business.

Feb 19, 2010 02:57 AM

Vickie Osoria

Keller Williams Realty - Leland, NC

I had seller who are that way. Now I've learned to just walked away when I see the signals -- and there are signals. Thanks for sharing.

Feb 19, 2010 11:02 PM

No! Seriously! The definition of "Insanity" is attempting to please ALL of the people ALL of the time. #in

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