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Is This Discrimination, or a Disclosure Issue?

By
Real Estate Agent with Captain Bill Realty, LLC

Is This Discrimination, or a Disclosure Issue?

 

Carol Culkin wrote a great post regarding Title VIII of the Civil Rights Act which prevents discrimination in the Sale, Rental and Financing of dwellings.

child jumping on bed

The situation Carol describes is this:

  • Carol has a lower floor condo listing

  • A buyers agent who had shown the condo, called and said his "Buyer would like to know who lives upstairs ie., single, couple, any kids?"

Carol believes, and other commenter's agreed, that it is familial discrimination if she answers.


I BELIEVE IT'S DISCLOSURE OF A MATERIAL FACT ISSUE

  • Buyer may not wish to live below a unit housing family with kids; or below partying single adults
  • The discrimination laws are against refusing to rent or sell to someone based on any of the criteria, in this case the discussion is familial status.

  • The laws do not apply to Buyers who may not wish to buy into a specific unit for their personal reasons.

  • Normally the buyer is to do their own demographic research. However, this specific request for information from the seller as to who lives upstairs, it's reasonable for buyers agent to ask listing agent the question.

  • Listing agent either knows the answer, or can get it quickly from the seller.

  • Buyer was doing their due diligence prior to making offer. They wanted to know if there was a singe person in the upper unit; a couple; or people with kids.

  • This was a material fact the buyer required to help make a buying decision.

  • Listing agent has the duty to disclose any material fact that s/he is aware of. S/he does not have to do any research to find it, except in this case to ask the Seller.

 

Single adults partying

Code Of Ethics Article 10

Articles 10-1 and 10-2 indicate that a Realtor may provide demographic information if needed to assist with or complete a transaction so long as the information is obtained from a reliable source. (Paraphrased)

ARIZONA SELLER DISCLOSURE (SPDS)

..."If the buyer asks you about an aspect of the property, you have a duty to disclose the information, regardless of whether or not you consider the information material..."

While familial status of an upstairs unit is certainly not a required initial disclosure of the seller, once it becomes a material fact and the buyer asks the question, then I believe agent and seller is required to disclose.

Therefore, I see this as a disclosure of material fact issue; not a discrimination issue.

My broker's opinion was the same as mine.

In an article published in the AZ Journal of Real Estate & Business, August 2010, attorney Calvin J. Platten writes:

..."my strongest piece of advice for any agent whether he or she is representing the buyer or the seller is to put yourself in the place of the buyer. If a piece of information in your possession regarding a property is something you would want to know if you were the one purchasing the property then you should disclose it"...

For information about homes for sale in Val Vista Lakes contact Captain Bill Travis.

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Comments(98)

Dana Scanlon
Keller Williams Capital Properties - Bethesda, MD
Bethesda MD- Award-Winning Bethesda Realtor

I think that if the buyer asked "are the people upstairs noisy" they might be entited to some kind of an answer, though this is all such a subjective issue. What's noisy to one person is quiet to another. By framing the question as to "what kind of people live upstairs" you enter the realm of violating Fair Housing statutes.

Ironically, the very quiet person who lives upstairs now may be selling next month, and the new owners may wear stilleto heels that click on the hardwood floors. Then what? Perhaps better questions are: how well is the building built? how good is the noise insulation? does the condo board enforce the rule about 80% of the floor being covered with carpets?

Aug 23, 2010 05:18 AM
Jirius Isaac
Isaac Real Estate &TriStar Mortgage - Kenmore, WA
Real Estate & loans in Kenmore, WA

I do not think it is either one & I believe the listing agent has no reason or duty to know who lives upstairs.  If the buyer is so concerned, it is easy for them to go knock on the door of the unit in question & figure it out.  In any case, those people upstairs may sell this year & a different type of family may move, so I consider it a mute point.  If they do not want kids above them, then they make sure they are on the top floor.

Aug 23, 2010 06:25 AM
Woody Edwards
First Choice Realty, Inc - Chesterfield, VA
A Realtor® Who Answers His Phone!

Row, Row........Have you got your paddle before you get in the creek?  This is one of those instances where anybody could be right or could be wrong, depending on which judge you get in front of, and on which day!  My answer to a buyer;s agent would be, "I'm not sure, why don't YOU go knock on the door and ask!"  I don't sell condos, only detached single family homes, and we are only responsible for what is inside the 4 corners of the lot.  Beyond that is the responsibility of the buyer's agent!  I would think that the same would be the rule for condos.......although I am not an attorney (Disclosure)!

Aug 23, 2010 06:42 AM
Jason Burkholder
Weichert, Realtors - Welcome Home - Lancaster, PA
Associate Broker, Realtor, e-Pro, CMS

I would agree with commentors #25 and #45, this is discriminatory behovior of the type the federal laws are designed to address. 

 If it has to do with the property, it is a material issue,  If it has to do with the people (buyers, sellers, neighbors, anyone) it is considered discriminatory.

Just by saying its the buyer exercising a personal choice does not make it correct.  If a buyer told you it was their choice not to live next to anyone who was purple (some sort of different race), and then proceeded to ask you if the people next door were purple and you proceeded to tell them you would be engaging in discriminatory activity.  Familial status is a protected class just like race and any discussion of this sort is discriminatory.

As far as parties being harmed, it sounds to me like you now have a seller (or landlord) who is not selling/renting a unit and that is directly because the buyer discriminated against someone due to familial status and so we have a party who is now "injured" by the discrimination 

 

Aug 23, 2010 07:35 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

Jason, nothing has been said about the seller not selling.

The discussion is not about the race or color of anyone. Some have thrown that into the mix, but it is not part of the question. Apparently the buyer was concerned about noise.

Are you saying that the buyer does not have a right to live where they chose? That if they determine they don't want to buy the unit because there may be noisy neighbors upstairs, that they are damaging the sellers?

I'm not sure I understand your last paragraph

Aug 23, 2010 08:35 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

Leolinda, I'm glad you mentioned Lines 180 - 183 of the Sellers Disclosure  (SPDS in AZ).

It addresses

  • Airport noise
  • Traffic noise
  • Rail line noise
  • Neighborhood noise
  • Landfill
  • Toxic waste disposal
  • Odors
  • Nuisances
  • Sand/gravel operations
  • Other 

So it's wide open.

  • Neighborhood noise covers all types of noises in the neighborhood.
  • Nuisances covers a wide swath.
  • Other covers a very wide area

I agree that people get used to noise and may not notice it, but they still have to disclose it. People living next door to the Gilbert railroad track don't even hear the train, but they have to disclose it.

This still brings me back to this being a Disclosure issue. The buyer did not ask about children in the neighborhood or other units next door. They specifically asked about "single, couple, any kids" and the inference I have from the original post is that it was a noise concern.

Aug 23, 2010 08:49 AM
Jason Burkholder
Weichert, Realtors - Welcome Home - Lancaster, PA
Associate Broker, Realtor, e-Pro, CMS

Sorry I was unclear Bill, I was using race as only an illustration.  Substitute the purple people for people with kids and you get discrimination.

I read your question as this: "is it right to disclose the familial status of the upstairs residents?".  The answer is, in my opinion, no, it is not right and is in fact discriminatory due to familial status being a protected class. 

I am not at all saying the buyers have no choice, I am saying that by an agent participating in discussions such as this they are participating in the buyers choice to discriminate. 

Noise upstairs is completely different than children living upstairs.  The buyer didnt ask if the upstairs neighbor was noisy in your example, they asked specifically about familial status.

A person would connect the dots based on your example to assume that the buyer would not buy because of familial status of the neighbor.

As for my last paragraph, by participating in a discussion that is discriminatory, the agent helped the buyer violate fair housing laws.  The thoughts some have illustrated is that its no big deal, no harm is done, the buyer has a choice, don't they?

That is not true though, harm was done to the seller because the buyer in your example did not buy, specifically because of discriminatory attitudes towards a protected class.  Harm was done by the agent because they participated in this discriminatory discussion.

 

Aug 23, 2010 09:19 AM
Robert Amato
Bob Amato of Empire Home Mortgage Inc - East Meadow, NY

Good question and this issue needs to be addressed. I would agree that it is a material fact and requires disclosure to the buyer. But what do I know I am just a mortgage guy.

Aug 23, 2010 09:36 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Familial status is also included in Fair Housing.  You wouldn't want a FH violation, so tell them to ask the neighbors!

Aug 23, 2010 11:39 AM
John Elwell
CENTURY 21 Bill Nye Realty, Inc. - Zephyrhills, FL
You Deserve a Full-Time Agent, Not Reduced Results

I have to agree with the commentor that said he was frightened by what many people were saying. I truly hope they never run into HUD testers. It may not be a pretty picture. Many may think this is a gray area for some reason, but it is not. Mess with familial status as a tool for "steering" customers and see what happens. Glad I will not be the one paying tens of thousands or losing my license 'cause I ain't telling. For some reason I am going to use my education, the advice of attorney friends, and my common sense. Works for me.

Aug 23, 2010 02:14 PM
Pat Haddad, ABR, CRS, ePRO, GRI
Keller Williams Indianapolis Metro NE - Carmel, IN
Carmel, Fishers, Westfield IN Real Estate Expert

The only time I have been called out on anything like this was when I included 'Within walking distance to elementary school'.  My listing was removed from the MLS until I was able to rewrite the description leaving that out.  I am not sure I trust myself to know exactly what is acceptable and what is not.  Better safe than sorry!!

Aug 23, 2010 04:55 PM
Matthew Bartlett
Corcoran Global Living - Hill Top Team DRE Lic. #01353034 - Glendora, CA

Hello Bill. I have to agree with you. In California It would be ok to answer this question. The Buyer is simply doing their due dilligence. They clearly are looking for a quiet location with few potential distractions or interruptions. Neither the Listing Agent nor the buyer Agent would be committing discrimination for answering the question. Now if the Buyer told their Agent they only wanted to see homes that did not rent to families, singles or young couples then you would have a far different situation. However, if any Agent is unsure they should speak with their Broker who will then consult with their offices legal Counsel for a clarification.  

Aug 23, 2010 05:07 PM
Tony Barker
Premiere Home Realty - Tony Barker 832-867-0835 - Houston, TX

Bill, 

Great post.   When I get asked about race, neighborhood type, or neighbors.  I ALWAYS say I cannot legally answer that question, but more importantly, if that is an issue for you and you like the home and then door knock your potential neigbors.   Worst case you did not buy a home where you do not want to be.  Best case, you make new friends in you new neighborhood.

Generally, the best Realtors do not try to be the answer man outside their area.  I know homes and pricing.  I recommend experts for other items and homework for the buyers/sellers.

I hope this helps!

Tony Barker, Broker, Trainer, Mentor

Premiere Home Realty Inc, Cypress Texas and surrounding Houston METRO area in Texas.

premiere-homes.com

832-867-0835

Aug 24, 2010 03:06 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

Thanks to everyone who has commented on this subject. Since there is an overlap in the Due Diligence and Anti-Discrimination laws in this case, it's easy to see why there would be different opinions. And as I mentioned before we would probably get different legal opinions.

I'll try to follow up with more research to see what more info I can get.

Aug 24, 2010 04:49 AM
Linda Fidgeon
Berkshire Hathaway Homeservices Page Realty - Wrentham, MA
Make your next move your best move!

I think the issue is not about "children " per se. I think it is about assumptions the prospective buyer is making about "noisy " neighbors. I think the agent should point out that assumptions may be incorrect. Who wants to live under neighbors who are noisy. But a lot of factors are involved as several commentors have pointed out, i.e. flooring, building construction,  condo bylaws, etc. One person with a guitar could make life very unpleasant. The buyer should dig deeper if they are concerned, but keep in mind that  a certain amount of noise is part of condo life.

Aug 27, 2010 08:37 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

Linda, I agree with the various ways of working around the issue. What I'm looking for is the legal answer to
"Is this discrimination or is it a disclosure issue"

The agents are all divided roughly 50/50, which tells me there is an overlap in the laws and there may be more than one answer to the question, and the answer may depend on which attorney is giving an opinion. Certainly in a court case there would be one attorney arguing one side and another arguing the other side. Which would be right would depend on the judge.

 

Aug 27, 2010 09:57 AM
AC Gallion
Crye-Leike, REALTORS - Jonesboro, AR

Sections from the Fair Housing Act was copied from http://www.justice.gov/crt/housing/title8.php

Title VIII of the Civil Rights Act of 1968 (Fair Housing Act)

Sec. 804. [42 U.S.C. 3604] Discrimination in sale or rental of housing and other prohibited practices

(c) To make, print, or publish, or cause to be made, printed, or published any notice, statement, or advertisement, with respect to the sale or rental of a dwelling that indicates any preference, limitation, or discrimination based on race, color, religion, sex, handicap, familial status, or national origin, or an intention to make any such preference, limitation, or discrimination.

Note that the first part of the section description says "Discrimination", but then adds "...and other prohibited practices".  I do not believe that "discrimination" is the issue; no one is being denied housing based on a protected class. I believe the issue is with "other prohibited practices".

When I applied what I thought was applicable in the scenario that was presented, this is the way the law reads:

"To make... any... statement... that indicates any preference... based on... familial status..."

A buyer has every right to choose where he/she lives according to the buyer's criteria, discriminatory or not.  But I would recommend the buyer checking into it without my assistance.  A hypothetical situation popped up in my head while reading all the posts.  What if the seller outright lies to the listing agent, who passes this inaccurate information along to the selling agent and in turn, the selling agent to the buyer.  Aside from what I think is a prohibited practice, the listing agent and the selling agent would potentially be taking on unnecessary liability by trying to answer the buyer's question.

Aug 27, 2010 10:17 AM
Bill Travis
Captain Bill Realty, LLC - Gilbert, AZ
Broker/Owner

AC, in this scenario the buyer agent asked this question to the listing agent:

"Buyer would like to know who lives upstairs ie., single, couple, any kids?"

I have an answer to the question that I'll discuss in a new post on Saturday morning.

Aug 27, 2010 11:15 AM
DEBORAH STONE
Balboa Real Estate San Diego, CA - San Diego, CA

Discrimination as someone stated is being denied housing. It is not discrimination to ask who the neighbors are---it's a statement of fact to find out how many people live above you, maybe not if they are legally married, what their sexual preference is, their ethnicity or their ages, but to find out who/how many your neighbors are could not be construed as discrimination.

Aug 30, 2010 12:36 PM
Matt Robinson
Professional Investors Guild - Pensacola, FL
www.professionalinvestorsguild.com

While the question of, "is there a family with small kids living above us" might seem innocuous, what if the question was, "are there any black people living next door?  If so, I don't want to live there." Is that just a material fact question that you would feel comfortable answering?  I sure wouldn't!  Well, it's the exact same question...just a different protected class.  The buyer in my latter question is also not being discriminated against, but is still asking a question that I would avoid at all costs.

Just because kids with families is a less emotionally charged issue than race or sexual orientation, it's still no less a part of the fair housing rules.  I would advise the buyers to go upstairs, knock on the door, meet their potential neighbors, and make their own decision. 

Jun 23, 2011 04:54 AM