See The World Through The Eyes of Your Customers
As I look over my business plan for 2011 I think of Lou's post about seeing things from the customer's point of view. He makes a huge point because we only see things from our side sometimes and forget that we're actually in the service industry. This is why I've decided to have some trusted friends take a look at some of my strategies and such and give me their feedback as a consumer so that I can make any necessary changes now before marketing it out to the general public. This is exactly why companies do focus groups and market testing before any official product or service launch.
Motivational Power Quote
See The World Through The Eyes of Your Customers
"The golden rule for every business man is this:
Put yourself in your customers place."
Orison Swett Marden, American Writer
As I see it. . . . . . . .
See the world though the eyes of your customers
When we put ourselves into the customers place we see the world through the eyes of our customers.
By seeing the world through our customer's eyes, we gain insight to the way the customer thinks their true motivation and their needs. As a result we gather invaluable information about our customers and we are better able to service their needs.
As you see the world through the eyes of your customers you create a strong business relationship with the customer one where we create the bond of rapport. That rapport grows to where the customers have confidence in us and they trust as a person.
Our rapport with becomes the foundation our relationship with the customer.
What starts out as building a relationship with our customers with the philosophy to see the world though the eyes of your customers, grows into a successful business relationship.
©2010 Lou Ludwig, Sales and Management Consultant Success Coach, Speaker, Trainer and Author
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