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Did You Enjoy Your $900,000 Breakfast?

By
Managing Real Estate Broker with Howard Hanna Rand Realty License # 49FA1074963

Nice house in New RochelleYes, there are $900,000 breakfasts. There are $400,000 out of town guests. There are also $600,000 naps. Have you ever seen a $300,000 pack of cigarettes? I have. I personally witnessed a $900,000 litter box once this past spring. I'll never forget the $675,000 dog either. 

What I am referring to are the banal, small indulgences many home sellers grant themselves that cost them the sale of their home to another more motivated homeowner. This morning, an out of state buyer asked me to add on two homes to the tour we had scheduled, and the homes we were seeing weren't far shy of $1 million. There is still 6 inches of snow, it is cold and windy, and they are serious buyers or they wouldn't be out in this weather on a Monday. 

One home declined the showing with 2 hours' notice. Now, as a listing agent I see both sides of this; 2 hours notice can be an inconvenience. They might not want to run around and straighten up. There could be more compelling reasons, such as a sick child or home dialysis. After several months of bending over backwards for inconsiderate mud trackers I can see how people wouldn't be up for that again. It's like dating. By the time I was in my early 30's I was so sick of asking first dates about social small talk I wanted to put a voice-activated tape recorder on the table and eat in peace. I get it. But that's how it is. And all too often viewings are denied because they just aren't up to it on shorter notice. They might be having their first quiet breakfast on the Monday after 2 straight frantic holiday weekends.  

But if people with close to $1 million to spend are going to drive in from out of state in the snowy winter to see your house and you say no out of convenience, that coffee had better be mighty delicious. Those croissants should be laced with ambrosia. That quiet morning after 2 weeks of holiday madness might be well earned and hell to give up for people to walk through your home, but I've got news for you: it may well have cost you every dime of $900,000 to say no and stay in your bathrobe. 

Buyers don't mean to be bullies when they request showings. They can tweak their criteria and see something new and worth seeing on their smart phone when they are taking their ride up here. They have money to spend. And they are looking to spend it. Maybe even on your house, if you let them. They are going to look at something when they go out, and if they like it, they'll buy it. And then they are gone. They simply have too many other choices. 

There is a natural tension between the urgency of million dollar buyers and the desire for million dollar sellers to not be living in a constant state of accommodation. But in this market, the buyers win the stalemate.

Buyers, my dear people, are rare in this market. 

Very rare. 

As my home stager friend Marie Graham says, the way we live is very different from the way we sell our home. It is a hassle. It is intrusive. It takes us away from our routine. But the sums of money involved ought to motivate us to bite the bullet and let the folks in. Yes, it would be nice to have a week's notice, preferably on a day when your kid isn't home from college or the laundry isn't piled up. But buyers who are willing to wait a week aren't what I'd call urgently interested, would you? Someone who found you today and wants in today is a hot buyer. And accepting the showing request from a hot buyer could be a trip to the drugstore or coffee shop that pays you $900,000.  

The prices I am discussing reflect the Westchester County, NY housing market. Your mileage may vary. 

Irene Kennedy Realtor® in Northwestern NJ
Weichert - Lopatcong, NJ

Even better are those who grudgingly agree to the appointment and are still in their bathrobes eating croissants when I arrive with potential buyers, Phil!

Jan 04, 2011 09:20 AM
Jeff Dowler, CRS
eXp Realty of California, Inc. - Carlsbad, CA
The Southern California Relocation Dude

Philip - such a clever way to broach the subject of seller availability and to drive the point home.

Obviously there are times when some sellers cannot be cooperative, but you have to wonder sometimes, especially in this market of long DOMs, high inventory and buyers who are more in control than sellers may like to think. Methinks it may be an issue or seller motivation in certain cases.

Jeff

Jan 04, 2011 12:35 PM
William James Walton Sr.
WEICHERT, REALTORS® - Briotti Group - Waterbury, CT
Greater Waterbury Real Estate

I'm reminded of the movie "Jerry Maguire". If sellers want buyers to "show them the money", then there's something that the sellers must do...accomodate. No accomodation, no money. It's just that simple.

Jan 04, 2011 12:58 PM
Pat Tasker
Shorewest Realtors - Germantown, WI
Your Milwaukee Metro Area Agent (WI)

I LOVE this!!!  turning down showings is an absolute NO NO in a buyers market.  I have a buyer under contract right now....there was another house to see that day, but the seller said no, can't really do it...the buyer wrote an offer on the home they could look at...too late for the one who said no!

Jan 04, 2011 01:30 PM
Tammie White, Broker
Franklin Homes Realty LLC - Franklin, TN
Franklin TN Homes for Sale

I had this occur over the Christmas holiday. A seller refused to let my buyer see his home even though we made several attempts and even gave him several days notice. Big mistake. My buyer finally said not interested anymore.

Jan 04, 2011 03:07 PM
Jim Hale
ACTIONAGENTS.NET - Eugene, OR
Eugene Oregon's Best Home Search Website

J Phil -

To use your language:  the mileage does not vary out/up here in Oregon either.

 

Go Ducks!

Jan 04, 2011 03:42 PM
Robin Dampier REALTOR®
Coldwell Banker King - Hendersonville, NC
Hendersonville & Western NC Real Estate Source

Funny, entertaining and so, soooo true.  It is so perplexing in these days and unfathomable to understand.  These sellers than want to complain bitterly to their listing agents that the property isn't being shown.

Sue of Robin and Sue

Jan 04, 2011 03:43 PM
Dave Halpern
Dave Halpern Real Estate Agent, Inc., Louisville, KY (502) 664-7827 - Louisville, KY
Louisville Short Sale Expert

Philip,

As usual, a wise and witty post. So true.

Jan 04, 2011 04:01 PM
Joan Valverde
HomeSmart - Colorado Springs, CO
GRI,CDPE,CNE,MRP,SRES Colo Sprgs, Blk Forest, Monu

Philip,  You are so correct!!! When the buyers are ready, sellers need to be willing!!!  If they are real serious, they would not even mind the smell of freshly cooked bacon!

Jan 04, 2011 05:27 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Most excellent post!!  Yes, the showing that didn't happen because of _____________.  And my gosh, if a buyer is out in the inclimate weather, they are SERIOUS!!  Show the place, what have they got to lose?  Might be "the one" . . . just like you had to keep on dating to find your wife!!  That was funny about the tape recorder, so you could just eat in peace!  Great post!!

Jan 04, 2011 05:28 PM
Carla Freund
Keller Williams Preferred Realty - Raleigh, NC
NC Real Estate Transition & Relocation 919-602-848

Phil - Very well put! I think this will help folks understand what it might be costing them to turn down those showings.  Sellers really need to read this.

Jan 04, 2011 05:39 PM
Tim Lorenz
TIM LORENZ - Elite Home Sales Team - Mission Viejo, CA
949 874-2247

I had a $5 million dollar buyer who had driven by a home and they were excited to purchase one in the specific area.  I have know them for yrs.  The home would be a second home and they were flying back home but had to see a couple of homes in the neighborhood.  One agent on an appointment only property told us it took a 24 hour advance notice to get in.  I told the agent I know the buyers and they were leaving on a flight that afternoon.  They turned down a buyer in this market at that level.  They purchased another home. 

The agent called me back and told me I did not understand the market at the high end.  I could not expect the agent or the homeowner to jump at any buyer.

Jan 04, 2011 05:54 PM
Marilyn Tolhuizen
McColly Real Estate - Crown Point, IN
Real Estate Specialist - 219-616-7069 - NW Indiana

I always tell my seller's that having their home on the market is the hardest thing they will ever do-some listen, some don't.  You made me laugh and I love your site.  Lots of goodies!!

Jan 05, 2011 02:27 AM
Sally Weatherley
EXIT STAGE RIGHT - Vancouver, BC
Vancouver Home Staging, Home Stager Vancouver, B.C

Phil - Just read David Ames' reblog of your article.  I'm still laughing.  Love the $ value you put towards kitty litter and dogs!  Such a creative way of looking at things.  Really enjoyed your post.

Jan 05, 2011 06:02 AM
Jane Peters
Home Jane Realty - Los Angeles, CA
Los Angeles real estate concierge services

Very well put, Philip.  I can understand this somewhat in the lower end market, but not in the luxury market.  Those buyers for sure are rare. 

Jan 05, 2011 10:36 AM
Charles Edwards Bentonville
Coldwell Banker Harris McHaney & Faucette 479-253-3796 - Bentonville, AR
AR REALTOR, Bentonville Real Estate Agent and Broker

Philip. This post is GENIUS. Right on, dead on, spot on! Absolute revelation.

Jan 05, 2011 12:37 PM
Gary Coles (International Referrals)
Venture Realty International - Las Vegas, NV
Latin America Real Estate

Philip, this is a great post. It is something that every seller should read.

Jan 06, 2011 05:18 PM
Teresa Tedder
Carolina Realty of Wilkes Inc - Wilkesboro, NC

Your post actually brought my blood pressure down.  To be in agreement with someone so wholeheartedly instead of having to bite my tongue felt awesome!  You are preaching to the choir brother, and we love it!  Amen.......

Jan 09, 2011 05:25 AM
Ken Barker Realtor® GRI, E-Pro Certified
Dilbeck Real Estate - Burbank, CA

Philip - In the luxury market the sellers should be lucky to have someone interested especially in conditions you refer. You did not mention the days on market but it was probably more than 100 days so they should be happy someone is interested.

They should have been accommodating to you. They missed out.

Jan 09, 2011 05:37 AM
Jill Sackler
Charles Rutenberg Realty Inc. 516-575-7500 - Long Beach, NY
LI South Shore Real Estate - Broker Associate

Really great and clever way to introduce the concept of seller availability.

Jan 10, 2011 01:20 AM