Here is another reminder to always continue to market your vacants until you physically take the security deposit. I had a very nice property that was priced properly--it generated plenty of response from the masses. I quickly had several excellent applications come in. Homepointe time/date stamps our applications and always place the applications into chronological order. After a couple duds we approved a family who loved the property. They asked to come in asap to place their deposit. I had met them previously and knew how interested they were. I removed the property from our vacancy list after speaking to them at 3pm, expecting them to honor our appointment and bring in funds at 8am the following day. In removing it from our vacancy list it also missed the deadline for ads and our weekend showing schedule. Long story short, they stiffed me on the appointment as they felt our lease was too stringent. Fortunately I was able to reach the next applicant in line and move them in shortly after.........but, if they had moved on I would have had a vacant home that missed a weekend of advertisement due to my ill advised move to remove it from our list. Keep marketing!!!
If you or anyone you know has questions about property management in Sacramento, rentals in Natomas, rentals in Roseville and beyond....please do not hesitate to contact me.
Sincerely,
James Safonov
Property Manager
Homepointe Property Management
1220 Melody Lane #110
Roseville, CA 95678
T: 916.781.7075 F: 916.781.7095
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