A few days ago I had the opportunity to write about an excellent business in Vacaville CA. Cooks Collision.
I mentioned that Cooks gifted me a few extra days on my rental car, because; they wanted to finish the job with excellence.
Let me tell you first the job done is superb, 1st class body and fender workmanship. They went a step or two farther in their demonstration of service and putting the customer first.
The interior of my truck was vacuumed, my windows cleaned and the cab was completely wiped down. Much cleaner then when I dropped it off to them.
Initially when I spoke with Cooks estimator I mentioned having some pin stripping for the bed of my truck. You see I purchased a custom truck bed and bought the pin stripping from Ford to install myself. I ask Cooks to give me a price to install it when they estimated my repair needs. The estimator ask me to leave the boxes of pin stripping on the seat.
To my surprise Cooks installed the pin stripping at no additional cost. I had been given an estimate from another company of $150 to install the same stripe.
Wow! when I consider the first rate job of repairs and painting at a very reasonable price; coupled with an extended rental car at no added cost and a $150 value install of pin stripping all I see is a business poised to do great things. For me as a customer, I won't forget the exceptional service and you can bet I'll refer anyone needing body and fender work to Cooks Collision of Vacaville CA.
Great Job Cooks!!!!!
Sincerely,
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