Special offer

Does your Realtor(R) know the art of listening?

By
Real Estate Broker/Owner with (831) 626-4000 CA #01772851 HI #RB-21268

Today I spent about an hour on the telephone with a lady who is helping her friends purchase a commercial property. By all accounts, she is being very diligent, finding out comparable properties to mine, and asking the listing agents questions about their property. Her friends do not speak English, or very little.

From what I understand, the actual buyers had tried to contact agents of some listings but, because they could not communicate, gave it up. And that's how this lady got involved, she is a friend of the family. No, she's not an agent and has no expectations of getting a commission. She just wants to make sure that her friends are being treated with respect, just like any other buyer.

These are not foreign buyers, they are US Citizens.

Here is what I plan to do:

1. Find an interpreter.

2. Translate any documents into their language that I give them.

3. Go with them to their lender with the interpreter in case we are needed.

4. Hold their hand each step of the way with the interpreter right through closing.

FINALLY, I AM GOING TO SUGGEST THAT THEY CONTACT A LAWYER BEFORE SIGNING ANYTHING.

This is strictly a precaution so nothing falls into the cracks and rear its head after signing.

 

 

Posted by

Hella Mitschke Rothwell, Broker/Owner/REALTOR 

 

Let me be your independent real estate broker for oceanfront and oceanview property in California and Hawaii.  If you are a seller/owner, I will travel to your property to help get it ready for sale, then list and market it. If you are a buyer and we have a Buyers Representation Agreement in place, I will preview property on your behalf anywhere in California and Hawaii.  Please call me to discuss how I can help you.

Search Hawaii Listings on www.HellaHawaii.com

Member: Honolulu Board of REALTORS; National Association of REALTORS; Hawaii Association of REALTORS; Del Norte Association of REALTORS; California Association of REALTORS; MLSListings, Inc., the premier MLS listing service in Northern California.

 

________________________________________________________________

Hella Mitschke Rothwell (R)

Real Estate Broker/Owner/Realtor®
Licensed in California #01772851 & Hawaii #RB-21268

Tel. 808-226-1095 or 831-626-4000 

Fax 1-877-822-9332

www.HellaHawaii.com

www.HellaRothwell.com

www.RothwellRealty.com

HAWAII OFFICE: 1128 Ala Napunani Street, #1809, Honolulu, HI 96818

 CALIFORNIA OFFICE: Su Vecino Court, Lincoln & Dolores between 5th & 6th, Carmel-by-the-Sea, CA 93921

MAILING: P.O. Box 4554, Carmel-by-the-Sea, CA 93921

 
Email: HellaRothwell@gmail.com


Facebook             REALTOR LOGO      Equal Housing Logo

 

Disclaimer: Hella Rothwell does not guarantee nor is in any way responsible for the accuracy of the information provided herein, and provides said information without warranties of any kind, either expressed or implied.

Captain Wayne - Rowlett Real Estate School
Rowlett Real Estate School - Panama City, FL
Rowlett Real Estate School / Owner and Instructor

It can get very flusrating when there is a language barrier.  hopefully with an interpreter all will turn out well.

Aug 25, 2012 08:52 AM
Jayne Esposito
Coldwell Banker - Morgan Hill, CA
SRES, GREEN
Very smart! The documents we have buyers and sellers sign are scary for English speaking clients, I can not imagine how daunting it must be to not speak the language.
Aug 25, 2012 08:55 AM
Hella Mitschke Rothwell
(831) 626-4000 - Honolulu, HI
Hawaii & California Real Estate Broker

Wayne: When it comes to contracts, the buyer needs to understand what he is buying and signing.

Jayne: Real estate professionals can't have buyers sign something they don't undersand.

Aug 25, 2012 09:08 AM
Joe Petrowsky
Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709 - Manchester, CT
Your Mortgage Consultant for Life

I haver an inventory of translators that I constantly use. My referral sources are pretty diverse. Many times I am faced with a language issue and when doing a mortgage, we can't afford to have a client that doesn't understand.

Aug 25, 2012 11:15 PM