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Presenting in Today's Market, not yesteryear

By
Real Estate Agent with YourStories Realty Group MA# 9517963

Jazz, Borino and Larry Presentation LivePresenting in Today's Market, not yesteryear is a matter of knowing that old sales techniques just flat out don't work.  The idea that a client/prospect wants to sit and listen to an hour presentation of your agencies puffery is a complete disconnect in today's instant world.  It is not about the Agency, although your Brand may feel it is--they are wrong.  It is about you, Mr Agent, and what you can do for them and nothing more.  The minute you start talking about life in your Blue, Red, Yellow coat and how your Blue, Red, Yellow or Balloon brand is the biggest, best-est in the world your client has glazed over.  Each and every day we are inundated with Brand messages to the point that we humans can perfectly ignore them.  To break through the clutter you need to be different.  Stop using canned presentations today and you will close more deals.-

People work with people the Like, Trust and Respect--all others are not considered.  The way to build any of those emotions in your prospect is to focus on their needs and not your Brand message.  It is your Brand telling you that their message is important to your client.  The Brand with the most agents, the Brand with the most sales, the Brand with the most signs in the yard are about Brand and not about the people who live in these homes and want to sell them.  I came into real estate in 2010 as an agent. 

Presentation LIve Borino group

Before then I was working as a marketing guy for real estate in 2008 and 2009.  The worst of times with the downturn had me focused on what really worked.  It is always about your clients, it is never about you.  What you can do for your prospects is all they care about so talk about that, ask questions, come prepared to discuss their home, not your needs and your Brand's message.

What I learned at Presentation Live in DC last weekend under Borino's tutelage is that once you understand this basic principle than you can get to the real work of being a trusted professional.  People flat out do not want to be sold today, they want to have reasons to buy.  They want to know that you, as a professional, understand their needs, understand their neighborhood and market and are fully invested in them getting exactly what they want.  If you can not do that in under 30 minutes then you will more than likely loose.  Focus on the needs of your clients and they will focus on getting you some referrals.  Presenting in today's market, not the market of yesteryear you can find success.  Give me a call if you would like more information.

Posted by

Larry Lawfer, Realtor®YourStories Realty, It's all about you,

Larry Lawfer

Partner

Realtor®, Director of Marketing

YourStories Realty Group powered by Castles Unlimited®

837 Beacon St

Newton, MA 02459

larry@yourstoriesrealty.com, 617-774-8292

Doug Cook
Coldwell Banker Brown Realtors - O'Fallon, IL
Better Service, Better RESULTS!

Nicely said, Larry.

Sep 24, 2013 10:32 AM
Sandra Paulow
Aspen Properties, Inc. - Pinetop Lakeside, AZ
REALTOR, Associate Broker, GRI, SFR

I loved this blog.  It says what I have seen myself.  It isn't about who you work for or about how great you are, it is about the client.  I have had my canned presentation all neatly organized in a pretty book for years.  I am working on putting on to a tablet but in a completely different way but whether I will ever use it remains to be seen.  The last few appointments I went out on I never took it out at all.  People don't care about that any more.  They care about what you can do for them and how they are going to be treated as someone special.  Some old school ideas still have merit in marketing, but overall the focus of our business has changed to making people feel as special as they feel they are entitled to feel. 

Sep 24, 2013 10:33 AM
Barbara Rathbun
Laguna Beach, CA

Larry, I have believed this for a a very long time and yet was afraid to leave the "big Corp" who was taking most of the money I worked so hard for..finally did it, severed the cord and ready to go..I have so much to offer and we are led to believe that without the big pie in sky behind us we have nothing to offer...great post!!! and thanks for validating my most recent big move.

Sep 24, 2013 10:50 AM
Elise Harron
Dirt Road Real Estate - Kingman, AZ
Rural Vacant Land and Development Specialist

Good blog with a great take-away.  i do think some of us mix up the presentation, the performance with the goals.

Sep 24, 2013 11:45 AM
Rekha Vyas
Keller Williams Realty of Brevard - Melbourne, FL

It's true, people work with people they Like, Trust and Respect. If they like you, trust you and respect you, they wont need a detailed presentation. You must address their key concerns. Great post, Larry.

 

Sep 24, 2013 12:07 PM
Kelly Young
The Platinum Group Realtors - Colorado Springs, CO
Colorado Springs Real Estate ~ 719-226-0126

Like, Trust & Respect ~ I wonder how many people really embody this principal?  I also concur with you that having their interest first and foremost is equally imortant and vital to a successful career in real estate.

Sep 24, 2013 12:13 PM
Peter Preston-Thomas
Real Ottawa - Kanata, ON

Of course, people should Like, Trust and Respect you and, of course as you say, you should focus on their needs.  People really want someone who can solve their problem - buying, selling, moving...  If they truly believe that you are the ONE who can solve their problem (and they trust you), then you're hired!

Great points.

Sep 24, 2013 01:01 PM
Anna Hatridge
R Gilliam Real Estate LLC - Farmington, MO
Missouri Realtor with R Gilliam Real Estate LLC

Well said!

Sep 24, 2013 01:35 PM
Dan Derito
Success! Real Estate - Brockton, MA

It's always about the client Larry.  You've done a great job in giving clarity to the message. Congrats on getting featured, you earned it.

Sep 24, 2013 01:45 PM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

What a great read, so thorough.  Yes, it's about me, but only to a point and then it's all about the client!   They have to be able to be in a good reference point to make their decision.

Sep 24, 2013 03:01 PM
Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

Green balloons too!

It's all about the client and how you can service their needs.  Clients don't care that you made the most sales or your company did.  They care that you will get their home sold or help them buy the right home.

That's it.

Sep 24, 2013 08:25 PM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

Thank you all for responding to this blog.  I have read each and every one of your responses and have made it over to your blog to post a comment.  This is what is so great about AR.  Learning, growing and sharing is a great way to live in our profession.  See you in the Rain.

 

Sep 24, 2013 10:48 PM
Raymond Denton
Homesmart / Evergreen Realty - Irvine, CA
Irvine Realtor®

Some people I clash with, other I click with - even if I only click with 15%, that's still good business.

Sep 25, 2013 01:40 AM
Jan Green - Scottsdale, AZ
Value Added Service, 602-620-2699 - Scottsdale, AZ
HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN

Great advice!  It's all about the personal relationship you have with that human being, not the symbol on your business card.  Great POST!

Sep 25, 2013 01:44 PM
Sylvia Jonathan
Coldwell Banker Platinum Properties - Irvine, CA
Broker Associate, SFR

Excellent post. I always remember the prospective seller who invited me to her home a few years ago, told me she was thinking of selling and requested I tell her everything involved in selling. I did, and I noticed the glazed look too late. I did not get the listing.

I never did that again.

Sep 26, 2013 12:16 AM
Brian Park
Park Realty Investments - Murray, UT

It has always been the right approach. I remember when presentation binders got to be the big thing and I didn't want to change my ways. I did get a big binder to take to listing presentations but the contents in mine where all photos of me with smiling satisfied clients and endorsement letters. I always want to present first or last and seemed to get last which was good too. If first and I didn't get that listing at that point I would leave my binder and say it has all their current numbers in there. It worked wonders.. And the sigh of relief when I came in last with this big binder and put it on the table and said this is a bunch of people I have done business with and I will leave this with you to call anyone of them to ask about me if you want to. The people before me were using the broker section and blah blah, and the agent section and blah blah and I graduated from the local high school and here is my dog spot.

I was lucky, my first broker was a smart guy who learned how others were doing it when he started and then looked up the parties in their deals and interviewed them. He went on my first listing presentation with me and basically told the sellers we can tell you about homes we sold and etc etc. but none of that is important as step number one. We are going to be partners, your going to tell us what your planning to do and why, and we are going to do everything we can do to get that done as smoothly as possible on your preferred time line. So first let's get to know each other, partners shouldn't be strangers. Later I had a seller tell me everybody else got to know our house but none of them got to know us, that is why we listed with you instead of the others.

Sep 27, 2013 02:21 AM
David Shamansky
US Mortgages - David Shamansky - Highlands Ranch, CO
Creative, Aggressive & 560 FICO - OK, Colorado Mtg

OH HOW TRUE!

You cant seel in todays market with yesterdays info

Sep 27, 2013 02:29 AM
Elva Branson-Lee
Solid Source Realty GA - Atlanta, GA
CDPE - Atlanta Real Estate & Short Sale Agent

Larry, this is always good advice and should inform our content creation. I'm glad it was featured.

Sep 28, 2013 07:54 AM
Larry Lawfer
YourStories Realty Group - Newton, MA
"I listen for a living." It's all about you.

Thanks Elva, I wrote from my heart and was thrilled it was picked up. I have read so many nice comments. Active Rain is the best, don't you think?

Oct 02, 2013 07:41 AM
Wayne B. Pruner
Oregon First - Tigard, OR
Tigard Oregon Homes for Sale, Realtor, GRI

The company you work for makes very little difference. You are the same person no matter where you work.

Nov 09, 2013 12:15 AM