Special offer

I wanted to take out my red pen and grade the offer...

By
Real Estate Agent with Thompson Company, REALTORS® 240.593.2860 MD594797

I used to wonder why listing agents thanked me for presenting "such a well-written offer" and making sure "all t's are crossed and i's dotted". I used to wonder, until one day I received an offer on one of my listings that tempted me to take out my red pen, mark everything that was wrong in the offer, write a big, fat "F" on it and send it back.

And we are not talking about the terms his buyers offered. The offer was so poorly written that I was sure he must have been a brand-new agent with no supervision or mentoring. I immediately looked up his sales activity in the MLS and, much to my surprise, I discovered that he's a very busy agent. How is that possible? I am still scratching my head about this one.

So what was it exactly that tempted me to grade his offer with an "F"?:

Regional Sales Contract Montgomery Countymissing buyers' initials, missing buyers' signatures, unchecked boxes that should have been checked, blanks that shouldn't have been blank, contradictory information in the sales contract and county addenda, wrong information concerning the property, different information on the loan prequalification letter [yeah.. I know but the value of a prequal letter is a different blog post] and the financing addendum, no proof of the earnest money deposit that, per offer, had already been submitted to the the title company ...

The agent didn't only have poor offer-writing skills but also poor communication skills... the combination is a deadly one when it comes to Real Estate transactions. We didn't ratify the contract. His buyers didn't get the house. I felt bad for them but my loyalty was with my sellers and there was no way I would or could have made up for all his mistakes.

How can a buyer avoid such a scenario, especially First Time Maryland Home Buyers who are entering their first rodeo? Perhaps asking yourself the following questions may be helpful:

  • How is the agent communicating with you?
  • Does he/she know the paperwork he/she is asking you to sign?
  • Are you getting all your questions answered?
  • Can your agent explain why a paragraph does not apply to you or why you shouldn't sign in a spot that clearly calls for the buyer's signature?

As my friend Margaret Rome - Baltimore Real Estate Agent says: houses sell houses but agents kill deals. Make sure your agent isn't one of them!

Posted by

Andrea Bedard
Thompson Co., REALTORS®

Silver Spring, Maryland
andreabedard.com

Fluent in Real Estate and German.
Old house lover.
Accredited Buyer's Agent.
Certified International
Property Specialist.
REALTOR® on the Run.

Let's write your unique
Real Estate Story.
Happy Ending Guaranteed.

My Blog
About Me
Email Me

Call or text
(240) 593-2860

   

 

Comments(66)

Doug Rogers
RE/MAX Coastal Properties - Destin, FL
Your Real Estate Resource!

Our state commission has started cracking down on in-complete contracts. Yet to this day, agents send offers like the one you describe.

Sep 14, 2014 10:45 PM
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

The first ones i ever did told everyone clearly how much I knew about paperwork in just one word...NOTHING

Sep 14, 2014 11:53 PM
Sally K. & David L. Hanson
EXP Realty 414-525-0563 - Brookfield, WI
WI Real Estate Agents - Luxury - Divorce

Inexperienced or first time buyers unfortunately don't know the offer is poorly written...yicks !

Sep 15, 2014 01:31 AM
Mercy Colberg
RE/MAX Best Choice - Sappington, MO
Colberg Team RE/MAX Best Choice Listings

There's no other reaction to have to this but laugh, since you know the rest of the process will only get worse! You only get one chance to make a first impression - looks like they never impressed. 

I would say, "Let's try this again. Come back when you have the contract filled out professionally."

Sep 15, 2014 03:05 AM
Kevin Mackessy
Blue Olive Properties, LLC - Highlands Ranch, CO
Dedicated. Qualified. Local.

There's something very rude and unprofessional about sending over a legal binding document with spelling errors and half filled out portions.  Makes no sense.  

Sep 15, 2014 04:05 AM
Carla Muss-Jacobs, RETIRED
RETIRED / State License is Inactive - Portland, OR

Busy does not mean much.  I was butched by a "busy" orthopedic surgeon in 2008 and my life was altered tremendously. If the offer you got was not completed, perhaps these missed checks in boxes worked out in your client's favor?  

Sep 15, 2014 04:42 AM
David Alan Baker | Laveen & South Phoenix Realtor
Keller Williams Realty Phoenix - Laveen, AZ
Your local Expert

It just floors me when I come across these offers.  Ok, to be expected if a new agent, but a seasoned agent has no excuse. 

Sep 15, 2014 08:56 AM
Lynn B. Friedman CRS Atlanta, GA 404-617-6375
Atlanta Homes ODAT Realty - Love our Great City - Love our Clients! Buckhead - Midtown - Westside - Atlanta, GA
Concierge Service for Our Atlanta Sellers & Buyers

SOOOO TRUE!!!!!!!!!!!! Please forgive two things - the length of this comment and the inclusion of links - they are not personal - they go to sites offering writing/spelling tips.

I have been teased about my reliance on "proper" English on AR - lovingly I always hope! I like "its location" not to be "it's" - a mis-use of an apostrophe; I like "their offer" not "there"; I like "cite a quotation" not "site it"; the right usage of accept/except;  assure/ensure/insure; forego/forgo; and, passed/past etc.

The same experience in reverse: Freddie Mac Listing Agent --- HORRIBLE presentation and organization of Special Stipulations - words spelled wrong; Stip's #1 and #14 are interdependent so why not present as #1 and #2?: HELLO FOLKS --- the plural of ADDENDUM is ADDENDA --- it is NOT "Addendums".

Again, a very active agent - REMARKS stated that the condo had "a wonderful view of" a DIFFERENT STREET two long city blocks away. You certainly cannot see any of the street from this condo!! It does have a GREAT view of the street it is facing and that's a plus for our Client!

Thanks for letting me get this off my mind -- in general, I try NEVER to complain about other professionals - we are all way too busy - for way too many hours a day. BUT THERE ARE LIMITS!!!!!!!!!!!!! And many of the other details cited in your post apply to my current interaction as well.

Have a happy day -
Lynn

Sep 15, 2014 09:57 AM
Maria Morton
Platinum Realty - Kansas City, MO
Kansas City Real Estate 816-560-3758

I've seen a few offers like this written by agents who do a LOT of business. Obviously, their skillset does not include contract management.

Sep 15, 2014 12:53 PM
Margaret Rome Baltimore 410-530-2400
HomeRome Realty 410-530-2400 - Pikesville, MD
Sell Your Home With Margaret Rome

I have graded these F offers many times by going over it line by line with the buyer agent at their convenience. Most times it is taken with the right intention. Careful with your tone.

My dialogue goes something like this:  ''I want to make sure that I am presenting your offer correctly. May I ask you a few questions just for my benefit? Did you mean for any of the dates to correspond?  Are you aware that this settlement date falls on a Sunday. I am missing the EMD, what page was it?  How many days did you want for that home inspection? The loan approval date comes after the settlement date...bet you were looking at another month."  

I am working for the seller to get the proper offer presented even if it means having the agent re write the entire offer. 

Andrea Bedard  Thanks for the mention.

 

Sep 17, 2014 01:38 PM
Bridget "Mortgage Mama" McGee
SWBC Mortgage 410-960-2061 - Baltimore, MD
Maryland Mortgage Mama NMLS#196068

The good news is that you got an offer (and in this case, multiple!), sure hope the all the players involved in the one that was ratified are as on top of the game of real estate as you are!  Congrats on the feature! Well-deserved!

Sep 18, 2014 02:06 PM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

Lynn B. Friedman your comment made me take another look at my post. Addenda/addendum is one of my pet peeves... I've made spelling mistakes, sometimes you don't catch them until the 2nd or 3rd look. It happens but the important thing is that you do take another look.

Thank you all for your comments!

I have worked with many wonderful agents, quite a few I would love to work with again because everything was taken care of, the process went smoothly (that's not to say there weren't any hurdles to take) and the communication was great. But, there are limits ... my post describes one.

Sep 22, 2014 02:14 AM
Gene Riemenschneider
Home Point Real Estate - Brentwood, CA
Turning Houses into Homes

I think we all make mistakes on occasion, but one after another on the same offer is just careless and/or stupid.

Sep 23, 2014 03:29 AM
Andrea Bedard
Thompson Company, REALTORS® 240.593.2860 - Silver Spring, MD
Fluent in Real Estate & German, M.A. ABR ASP CIPS

That's it Gene, we can correct a little mistake here and there but if it's 40+ pages of mistakes then that is a whole different scenario. I would have spent more time correcting it than the agent did writing it.

Mercy Colberg , that is so true! The way an offer is written and presented is definitely an indication how the transaction will go.

Sep 24, 2014 02:29 AM
Sheila Anderson
Referral Group Incorporated - East Brunswick, NJ
The Real Estate Whisperer Who Listens 732-715-1133

Good morning Andrea. Several years ago I had one of these and did mark it up and send it back. It was a newer agent but there are no excuses,

Aug 06, 2015 11:14 PM
Cindy Jones
Integrity Real Estate Group - Woodbridge, VA
Pentagon, Fort Belvoir & Quantico Real Estate News

Perhaps the agent is so busy they don't have time to fill in all of the required blanks.  HA no excuses!

Aug 10, 2015 08:46 AM
Praful Thakkar
LAER Realty Partners - Burlington, MA
Metro Boston Homes For Sale

Andrea Swiedler one needs to proof-read before an offer is sent! Or may be, some agents believe that price is the only thing that sellers care....lol!

Aug 10, 2015 03:06 PM
Endre Barath, Jr.
Berkshire Hathaway HomeServices California Properties - Beverly Hills, CA
Realtor - Los Angeles Home Sales 310.486.1002

Loved this post and indeed we all have been there if we have been around a while...loved Margaret Rome, Baltimore Maryland  delivery I must take lessons;), Endre

Aug 13, 2015 02:54 PM
Jill Murty, Realtor - Orange County, CA
Movoto - Laguna Niguel, CA

I recently closed a transaction where the agent printed the documents and filled in the blanks with illegible scrawl that included random afterthoughts.  

Prior to acceptance, the agent called my broker and complained that I'd told him his offer was accepted (not true) and that he was shocked to learn there was not an acceptance.  

He knew we were reviewing multiple offers at that time.  I don't know if he was trying to manipulate the situation or if he was just being stupid. 

Sep 05, 2015 05:42 AM
Troy Erickson AZ Realtor (602) 295-6807
HomeSmart - Chandler, AZ
Your Chandler, Ahwatukee, and East Valley Realtor

Andrea - I often wonder how some of the agents I know are so successful. I think that I am doing all the right things, yet I see others doing it all wrong, and they are killing it.

Sep 06, 2015 04:02 PM