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When Your Client Speaks Limited English

By
Real Estate Agent with Elizabeth Anne Weintraub, Broker DRE #00697006

You know what would make a good device for real estate agents to use? A translator app that could convert foreign languages into English and vice versa, so we could discuss complex real estate transactions on the phone instead of through email. Not all of my clients speak English. And I can't speak any language, so many of my clients are doing much better than me because they can at least speak some English.

I know enough to ask where to find a train in Italy, or how to buy Chanel #5 in France or to order a glass of chardonnay in Mexico, but I can't in the slighest stretch converse. I can barely make out a few words in a foreign newspaper but only because some of the words are in English or come from an English origin. I am woefully inadequate when it comes to speaking any language apart from English and, if I have one regret in life, it is that I wish I had made more of an effort to learn another language when younger.

God knows my mother tried. She enrolled me in German classes, then Russian and finally Spanish, and the best I can do is sing Old Tannebaum.

One of the great things about living and working in Sacramento is the vast amount of diversity in this city. We have people from all over the world. Time magazine in 2006 called Sacramento the most diverse city in the United States.

Often, Sacramento sellers who speak limited English feel better about conversing with a woefully inadequate of their native tongue when there is another party involved who can translate or they can communicate via email.

You can read more in my personal blog today about Selling a Home in Rio Linda When the Surprises Keep Coming.

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Elizabeth Weintraub is co-partner of Weintraub & Wallace Team of Top Producing Realtors, an author, home buying expert at The Balance, a Land Park resident, and a veteran real estate agent who specializes in older, classic homes in Land Park, Curtis Park, Midtown, Carmichael and East Sacramento, as well as tract homes in Elk Grove, Natomas, Roseville and Lincoln. Call Elizabeth Weintraub at 916.233.6759. Put our combined 80 years of real estate experience to work for you. Broker-Associate at RE/MAX Gold. DRE License # 00697006.

Photo: Unless otherwise noted in this blog, the photo is copyrighted by Big Stock Photo and used with permission.The views expressed herein are Weintraub's personal views and do not reflect the views of RE/MAX Gold. Disclaimer: If this post contains a listing, information is deemed reliable as of the date it was written. After that date, the listing may be sold, listed by another brokerage, canceled, pending or taken temporarily off the market, and the price could change without notice; it could blow up, explode or vanish. To find out the present status of any listing, please go to elizabethweintraub.com.

Comments(4)

Kat Palmiotti
eXp Commercial, Referral Divison - Kalispell, MT
Helping your Montana dreams take root

I do find that conversing via email or text is sometimes easier when a client speaks broken English.

Oct 29, 2014 02:39 AM
Elizabeth Weintraub Sacramento Broker
Elizabeth Anne Weintraub, Broker - Sacramento, CA
Put 40 years of experience to work for you

Kat Palmiotti Not to mention, it's embarassing to say over and over: what did you say? Or to ask them to spell. I feel like such an idiot when I hear A like apple.

Oct 29, 2014 12:13 PM
James Dray
Fathom Realty - Bentonville, AR

Morning Elizabeth to go back in time and take Spanish when it was available.  Tooooo late in the game for me to learn it but that's part of growing up and being clueless of what the future would bring

Oct 29, 2014 08:40 PM
Chris Ann Cleland
Long and Foster Real Estate - Gainesville, VA
Associate Broker, Bristow, VA

I had several years of Spanish, but if you don't use it, you lose it.  So I might be able to ask where the bathroom is and make small talk, but nothing major.

Oct 30, 2014 11:20 AM