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Courtesy, Common Practice and Contractual . . . Know the Difference?

By
Industry Observer with RETIRED / State License is Inactive Inactive License Oregon

Courtesy, Common Practice and Contractual . . . Know the Difference?

In the many years in which I have been practicing Exclusive Buyer Agency in the Portland Metro real estate market, there are misconceptions which abound. 

What might be "common practice" in the Portland Metro real estate market is not in, oh, I don't know . . . pick a market, any market.

The local standard of practice typically dictates the common practices of the local real estate market.

The courtesies a real estate agent may extend are neither contractual or common practice.

Example:  I recently crawled under the deck of a property to clean up the crawlspace access because there was dried cat feces, and although the home inspector was clothed in a HAZ MAT suit (pretty much), he wouldn't finish the inspection.  So . . . as a courtesy . . . to my client, I crawled underneath and swept the dried cat poop.  

Courtesies may extend to consumers . . . such as what I did this afternoon:  Looking up a listing on an email inquiry which asked:  "Is this property still on the market?"  

Common Practice may extend to clients . . . attending home inspections, or escrow signings. 

Contractual . . . read the contract!  If my client is supposed to perform under the contract, or the sellers, or the escrow/title folks . . . it's contractual.

 

As an experienced real estate agent in my local Portland Metro market, I happen to know the difference . . . do you?

 

 

Posted by

 

 

Carla Muss-Jacobs has RETIRED effective May 1, 2018

Representing Buyers in the Portland Metro Real Estate Market | Clackamas Multnomah and Washington Counties | Since 1999

Carla Muss-Jacobs, REALTOR®, ABR, CEBA, ePro
Principal Broker/Owner ~~ INACTIVE

Carla Muss-Jacobs' retirement became effective May 1, 2018

Direct: 503-810-7192 

 

All Rights Reserved © 

Jenna Dixon
Momentum Real Estate Group LLC - Marietta, GA
55 & Over | New Constructions | Horse Farms

HA!  You mean we aren't required to scrub floors and re-arrange furniture according the contract?  I wish someone had told me earlier.

Jul 29, 2015 08:55 AM
Jan Sohlman
RE/MAX Integrity - Eugene, OR
RE/MAX Integrity

Greetings from Eugene Oregon!

As an experienced realtor, I hope that your clients will treat you with professionalism. And I hope they appreciate you when you go the extra mile.

Jan

Jul 29, 2015 09:04 AM
Anna "Banana" Kruchten
HomeSmart Real Estate - Phoenix, AZ
602-380-4886

Carla oh yeah big difference between common practice and contractual. You are one heck of a buyers agent - impressive.

Jul 29, 2015 09:05 AM
1~Judi Barrett
Integrity Real Estate Services 116 SE AVE N, Idabel, OK 74745 - Idabel, OK
BS Ed, Integrity Real Estate Services -IDABEL OK

What a wonderful post!  I love the explanation and discussion of courtesies, common practices, and contractual obligations.  

Jul 29, 2015 10:49 AM
Lou Ludwig
Ludwig & Associates - Boca Raton, FL
Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC

Carla

Thanks for sharing an informative post.

Good luck and success.

Lou Ludwig

Jul 29, 2015 12:08 PM
Debbie Reynolds, C21 Platinum Properties
Platinum Properties- (931)771-9070 - Clarksville, TN
The Dedicated Clarksville TN Realtor-(931)320-6730

This made me smile as I remember ordering a lock change out at an abandoned house. The locksmith arrived and began his work and some chickens and roosters started coming at him. He hid from them inside and called me. I asked him if he would like me to come and protect him while he did his work? He declined and finished the job. I no longer use him.

Jul 29, 2015 01:47 PM
Gita Bantwal
RE/MAX Centre Realtors - Warwick, PA
REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel

Carla, You are a good agent and do more than required for your clients. 

Jul 29, 2015 08:33 PM
Victoria Ray Henderson
HomeBuyer Brokerage - Washington, DC
Washington DC Real Estate

Good topic Carla, we are exclusive buyer agents in the Washington DC metro area. Lenders are obligated to perform certain duties for their clients but we have had a few this summer that need constant reminders. I am grateful for Google calendar and google reminders!

Jul 29, 2015 09:08 PM
Nicole Doty - Gilbert Real Estate Expert
Zion Realty - Gilbert, AZ
Broker/Owner of Zion Realty ZionRealtyAZ.com

There are so many extra things we do to go above and beyond for our clients. Last year I took a shovel and a wheelbarrow over to a property to clear away rocks from the stem wall of a home so that the termite company would give us a clear inspection the day before we were due to close. It was in the middle of July in Arizona.

Jul 30, 2015 02:02 AM
Evelyn Johnston
Friends & Neighbors Real Estate - Elkhart, IN
The People You Know, Like and Trust!

We do a lot of things as Courtesies, which are above and beyond Common Practices in our Markets. Plus the Contractual ones too! Great post Carla!

Jul 30, 2015 11:51 AM
Alan Kirkpatrick
Austin Texas Homes - Round Rock, TX
Alan in Austin

Carla Muss-Jacobs, Principal Broker/Owner 

Well done this can be confusing. Have a wonderful week. 

Jul 30, 2015 12:47 PM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

Carla,  I've done more thing for my clients that are along the lines of crap than I care to remember.  Good lord, why would the inspector not just do his job and keep crawling?  Is their a provision in the contract that states: If crap present will not crawl.

Jul 31, 2015 01:51 AM
Kathleen Daniels, Probate & Trust Specialist
KD Realty - 408.972.1822 - San Jose, CA
Probate Real Estate Services

I apologize for being so late to this post ... I've been busy beyond words.

FEATURED IN CRAP-TACULAR

 

What's up with the cat crap?

Jul 31, 2015 01:52 AM