What Your Customers Wish to Hear but You Aren't Saying
Someone has said the art of communication is like being a good mediator. This too has a process of assisting parties in identifying issues, fostering joint problem solving, and exploring settlement alternatives. These items are the very thing your customer needs to be reassured you can handle, and will be carried out. So yes, when the smoke finally clears you will be there with not only open arms sort of speak but with a tender ear. Rebekah, has done a great job to list the simple steps for all of us to follow.
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