Grateful For The Most Loyal Clients Ever!

By
Real Estate Agent with RE/MAX Executive | Charlotte, NC
http://activerain.com/droplet/4Xzj

Grateful for Loyal ClientsIn this season of thanksgiving, I'm so very grateful for the most loyal clients ever! In our profession, where would we be without our loyal clients who support our business with referrals and encouragement? And let's not forget how important their repeat business is to us, as well. I never feel as if I'm working with "clients." I always feel as if I'm working with friends. And that's what friends do... they support us in our personal and professional endeavors.

 

In writing this, I'm reminded of:

  • A long-standing client who has not only purchased numerous homes from me, but who left homemade chicken soup on my porch earlier this year when I was so sick with a flu, I was virtually comatose for three days.

  • A client who relocated to Charlotte area and who sent me a "significant" gift certificate to one the best local spas to recuperate from their "use and abuse" of me.

  • How I survived the market crash in 2010, generating a six figure income when agents were dropping out of the business every day... because that year 90% of my business came to me as repeat and referral business from past clients. I can't imagine what my year would have been like without loyal clients supporting me.

  • A client located half-way round the world in Korea, who was one of the first to email me when Hurricane Matthew was coming up the east coast, to make sure I was okay.

This list could go on and on... but you get the idea. Thank you to my clients for being my clients, for being my friends. I never forget that at the end of the day you have other options as to where to take your business. And I'm grateful you choose me to come back to again and again and for being the most loyal clients ever!

 

Loyalty Image courtesy of Stuart Miles at FreeDigitalPhotos.net

Posted by

 

SEARCH ALL CHARLOTTE METRO AREA HOMES HERE

 

Nina Hollander, Broker, Realtor / REMAX / Carolinas Realty Partners / Ph: 704.779.0813 / F: 704.341.3346 / E: Nina@NinaHollander.com / W: www.GreatHomesInCharlotte.com

Nina Hollander
Broker, Realtor, CRS, GRI, ABR, SRES, CDPE, SFR, SPS, CMRS
Carolinas Realty Partners with RE/MAX Executive Realty
Direct: 704-779-0813
Website: www.GreatHomesInCharlotte.com
Blog: http://activerain.com/blogs/ninahollander
Search for Charlotte Area Homes: www.HomesInCharlotteArea.com

2007 - 2016 Charlotte Magazine 5-Star Customer Satisfaction Award Winner

 

 Connect with me also on these sites:  

 

facebook google plustwitterlinkedinpinterest

  

                                                                                                                                          

Oh by the way, I'm never too busy for any of your referrals!

 

Search Charlotte Real Estate

 

 

 

 

 

How Much Is Your Home Worth

 

 

 

 

 

 

 

Disclaimer:  Nothing in this blog article is to be construed as legal advice, tax advice, or financial advice.  For legal advice see an attorney.   For tax advice or financial advice see a tax attorney, certified public accountant, or other qualified professional.

 

close

This entry hasn't been re-blogged:

Re-Blogged By Re-Blogged At
Topic:
Real Estate General Information
Location:
North Carolina
Groups:
Inspiration !!
ActiveRain Contests
Inspiration Station
Tags:
thanksgiving
active rain contests
loyal clients
grateful for loyal clients

Post a Comment
Spam prevention
Spam prevention
Show All Comments
Rainmaker
643,393
Olga Simoncelli
Veritas Prime, LLC dba Veritas Prime Real Estate - New Fairfield, CT
CONSULTANT, Real Estate Services & Risk Management

Hi Nina - loyalty is a two-way street. You must've been an awesome agent to inspire such lasting gratitude, friendship and loyalty in your clients.

Nov 21, 2016 11:30 PM #24
Rainmaker
2,521,089
Kathleen Daniels
KD Realty - 408.972.1822 - San Jose, CA
San Jose Homes for Sale-Probate & Trust Specialist

Nina, We get to meet and work with some of the most amazing people that would likely would otherwise never meet or know.  I've had clients deliver food and gifts to my front door as well .... it moves me beyond words. 

Nov 21, 2016 11:50 PM #25
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Kathleen Daniels ~ hi Kathleen... I know... and this is truly one of the blessings of our profession. (Plus we even get to pick and choose with whom we work.)

Nov 22, 2016 12:14 AM #26
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Olga Simoncelli ~ hi Olga... I've always treated my clients the way I wished I'd been treated before I was a Realtor, myself. It works!

Nov 22, 2016 12:14 AM #27
Ambassador
2,627,932
Anna Banana Kruchten CRS,CRB
Phoenix Property Shoppe - Phoenix, AZ
Arizona's Top Banana of Real Estate!

Nina I can so relate to clients becomming good friends.  It is such a gift to work people that know, like and trust you and you them. 

Nov 22, 2016 02:38 AM #28
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Anna Banana Kruchten ~ hi Anna, it is a gift and a blessing. One thing I've learned to do is not to refer to my past clients, as "past." That way they are always front and center in my mind.

Nov 22, 2016 03:06 AM #29
Rainmaker
2,224,021
Richie Alan Naggar
people first...then business Ran Right Realty - Riverside, CA
agent & author

My dear Nina Hollander ...it is you that brings out the loyalty in people

Nov 22, 2016 02:30 PM #30
Rainmaker
484,283
Karen Feltman
Cedar Rapids/Iowa City, IA Lepic-Kroeger REALTORS - Cedar Rapids, IA
Relocation Specialist

Loyal clients that send you business and continue to use you over and over again are the best.  They definitely keep you in business!  They are the ones that you need to touch the least often with marketing, but will bring up your name if someone is talking about real estate.  I love those calls from my past clients!

Nov 22, 2016 02:40 PM #31
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Richie Alan Naggar ~ hi Richie.... you are too, too sweet to say that! Thank you. I'll take any and all compliments offered!

Nov 22, 2016 02:47 PM #32
Rainmaker
1,351,027
Marte Cliff
Marte Cliff Copywriting - Priest River, ID
your real estate writer
Nina - I feel the same way about my loyal clients. I have many who are "one at a time clients" for whom I write a bio, a set of prospecting letters, or some community pages. I have others who get in touch any time they need "new words," and they are the gems. They do become friends, and I cheer for their successes.
Nov 22, 2016 08:30 PM #33
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Marte Cliff ~ good morning, Marte... what's interesting is that often you never can tell who will be the biggest repeat and referral clients. I've been surprised more than once.

Nov 23, 2016 04:46 AM #34
Rainer
332,918
Thomas F. Scanlon
Borgida & Company P. C., CPA's - Manchester, CT
CPA, CFP

Nina Hollander - Well done.  Our Firm celebrated its 50th anniversary this year (no I haven't been her THAT long).  We have had client allow us to service them for decades.  It really does make you grateful.

Happy Thanksgiving!

Cheers,

 

Tom

Nov 23, 2016 05:21 AM #35
Rainmaker
1,575,645
Lottie Kendall
Today | Sotheby's International Realty - San Carlos, CA
Serving San Mateo County and San Francisco

Hi Nina - this is heart-warming post. Our loyal clients do make all the difference in our lives. You've obviously earned their loyalty by being you.

Nov 23, 2016 07:49 AM #36
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Thomas F. Scanlon ~ hi Tom... thank you. Really, no matter how you cut it, the best business is repeat and referral business. And I'm always grateful that my clients keep coming back to me. Happy Thanksgiving to you and yours, as well!

Nov 23, 2016 09:59 AM #37
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Karen Feltman ~ hi Karen, this week I received a call from a referred seller, who was referred to me by a past buyer, who was in turn referred to me by someone from my SOI. Like you, I love those calls!

Nov 23, 2016 10:02 AM #38
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Lottie Kendall ~ hi Lottie... when I trained new agents I used to tell them that each new client can and should be worth five referrals down the line and those five are each worth five and that they should run their business to always be top of mind and to service the you know what out of their clients. Happy Thanksgiving to you and yours!

Nov 23, 2016 10:03 AM #39
Ambassador
1,610,739
Harry F. D'Elia
Real Estate and Beyond, LLC - Phoenix, AZ
Investor , Mentor, GRI, Radio, CIPS, REOs, ABR

We must take care of our clients. We work very hard to get them.

Nov 24, 2016 05:16 AM #40
Rainmaker
421,683
Mary Hutchison, SRES, ABR
Better Homes and Gardens Real Estate-Kansas City Homes - Kansas City, MO
Specializing in Brookside, Waldo, Prairie Village

And I'm sure you show your loyal clients how much you appreciate them!  Great story!

Nov 25, 2016 09:06 AM #41
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Harry F. D'Elia ~ hi Harry... and it takes so much more time and money to attract a new client than it does to keep one.

Nov 26, 2016 05:25 AM #42
Rainmaker
2,214,325
Nina Hollander
RE/MAX Executive | Charlotte, NC - Charlotte, NC
Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor

Mary Hutchison, SRES, ABR ~ hi Mary... I'm pretty sure that you have more than your fair share of highly appreciative clients, yourself.

Nov 26, 2016 05:25 AM #43
Post a Comment
Spam prevention
Show All Comments

What's the reason you're reporting this blog entry?

Are you sure you want to report this blog entry as spam?

Rainmaker
2,214,325

Nina Hollander

Your Charlotte/Ballantyne/Waxhaw/Fort Mill Realtor
What real estate questions can I answer for you today?
*
*
*
*
Spam prevention

Additional Information