My friend in Denver, Joan Cox, wrote a blog about waiting for people. Interesting, I thought, about how long some people will wait and how impatient others are. We all have our own set tolerances. What I find irritating, though, is when people make an appointment and then don't show up or call. However, I have actually done that myself. Glass houses and all.
I can recall a specific (and reoccuring) instance. Ask my manicurist.
I see my manicurist every two weeks, just like clockwork. However, it's the alterating schedule that can throw me for a loop. If I am sucked into my computer, which is how my husband phrases it when I'm completely focused on work, I can forget. Fortuntately, I have trained my manicurist to call me if she looks up and I'm not there. Because I am always on time or early. I live less than a mile from the salon in Land Park (Sacramento). If I am not there at 2:59, it means I wasn't watching the time.
However, I also set alarms to remind me of appointments. Because putting an appointment into my calendar -- and I keep both digital and paper calendars -- is no guarantee. I have never spaced out an appointment with a client, thank goodness.
Yesterday I had an appointment with a contractor in Hawaii. Waited 20 minutes and called him. Oh, he had a big job in Hawi that blew up. No apology. Would he have called me or was I supposed to figure out he had something else to do when he didn't show? Can't help but wonder if he can't keep an appointment to get the business, what does he do with the business once he gets it?
You can read more in my personal blog today at this link: How Long Should You Wait for Tardy People to Show Up?
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