I try to keep a friendly tone at all times when dealing with other agents. I smile and say thank you for really stupid offers and just deal with that I have to deal with. I have my list of pet peeves from agents who just simply do not understand tech to those who chicken scratch contracts instead of typing them. One last thing that I'd like to complain about at this moment is those agents who fail to put the information for our sellers and our firm when making an offer on one of our listings.
However, ranting, fussing at the other agent, yelling... that changes nothing. Sometimes I gently try to explain a better way, like today when I got an offer that was 11 separate .pdf attachments, one for each page. And as frustrating as it is when an agent doesn't have a scanner and can't figure out how to scan multiple pages with an app on their phone it's still my job to present something professional to my seller.
So I bread out my tools and used smart pdf converter pro to merge the 11 pages to one document before uploading it to my dotloop account and adding my seller's info and my office info and sending it on to the seller. I even reminded thankful for the offer and kind when the agent who sent the 11 pdf attachments yelled at me when I asked if I could potentially help him by explaining how to use the app to make multiple pages into one document.
But in the end I just let him yell and did my job for my client with that smile on my face. I don't like to deal with negative, but when I have to I just do it with a smile on my face.
Overall it was a good day. My office had two closings and both the listing and selling agents were all in my office on both transactions.
This world has a lot of grumpy people in it, but I will always look for the good and not the negative. I will always try and meet the negative and nasty with kindness. You never know what that other person might be going through that has affected their day and their attitude.
I am a glass half full, silver lining optimist who trusts people on blind faith until they give me a reason not to. And after catching less then two minutes of the evening news at the end of my day I really wish the rest of the world would be a little happier and little kinder too.
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